Our Reviews
Norman R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/9/2025
Everything went well! Always a pleasant experience!
5/10/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DENTON, TX
George O|2024 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
I had an appointment for 8 in the morning and I arrived about 7:40 and was greeted right away all my information was taken all within 5 minutes. Got the car back at 8:45. Service was done in the hour allotted. Great SERVICE
5/10/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DENTON, TX
Roy H|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
5/9/2025
Very good people to work with, Jarrett always gets you for service on time, keeps you posted to what my vehicle needs and delivers it as promised
5/10/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
AUBREY, TX
Ferris B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/10/2025
Jarrett is great guy he needs a promotion good employees hard to find and stay there as long as he has been there
5/11/2025
Hi there, thank you so much for your positive comments about James Wood Chevrolet-Cadillac! If you have any further questions, please don't hesitate to reach out!
MCKINNEY, TX
Perry H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/10/2025
Fast and friendly service. In and out in record time.
5/11/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
DENTON, TX
Judy S|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
5/12/2025
We very easy and statisifing. John Terry made the purchase easy.
JOHN TERRY
5/13/2025
Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Chevrolet-Cadillac!
PONDER, TX
Patrick M|2025 Chevrolet Blazer
Confirmed Sales Customer
5/12/2025
Rudy was great and professional. When it’s time to get another new vehicle I will make sure to give him the opportunity.
RUDY RANGEL
5/13/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!
DENTON, TX
Joann F|2018 Chevrolet Tahoe
Confirmed Service Customer
5/12/2025
Jarrett Abel was courteous and knowledgeable and explained to me what was wrong with my Tahoe.
5/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Joel M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/13/2025
Always excellent service, short notice for service, no appointment, got my truck to me within 2 hours, price was !!
5/14/2025
Hello, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!
N RICHLAND HILLS, TX
Tito I|2020 Chevrolet Traverse
Confirmed Service Customer
5/14/2025
I refuse to take my vehicle check any other location to do any type of service. We’ve gotten several vehicles from James Wood and will continue to try to get cars and services through them. They are top-notch,, very respectful and knowledgeable.
5/15/2025
Wow—your loyalty means everything to us! We’re honored to be your go-to for both vehicles and service. Respect, knowledge, and consistency are what we aim for, and it’s amazing to hear we’ve earned your trust. Here’s to the road ahead—with us right beside you!
SANGER, TX
Jacob R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2025
It was not a very good experience. Nothing was fixed or accomplished. I haven’t had my pick up since February 22, 2025 and today is May 14, 2025.
5/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
DENTON, TX
Amanda G|2025 Chevrolet Trax
Confirmed Service Customer
5/14/2025
Good
5/15/2025
Thank you for your review! Sometimes “good” says it all—and we’re always working to turn “good” into “great” next time. Here’s to raising the bar every chance we get!
DENTON, TX
Randy W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2025
Very courteous and professional... all questions answered, and service completed in timely manner
5/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GAINESVILLE, TX
Bob R|2024 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
On time, well informed, great waiting area.
5/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
Robert W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/16/2025
Wendi is so easy to work with and is the reason my family and friends have bought 4 vehicles From James Wood in the last year!
GWENDOLYN LITTLE
5/17/2025
Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!
JACKSBORO, TX
Robert W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/16/2025
Had some panel fitment issues on my new truck straight from the factory. From Cole the Service Writer, to Brandon the Service Manager…all the way up to the GM Jeff: they went above and beyond to make sure it was fixed quickly and correctly! Thank you!!!
5/17/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
JACKSBORO, TX
Pamela N|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/16/2025
We always get the best customer service from JW. Samantha is fantastic, and treats us like family!
5/17/2025
Thank you for your kind words! We’re thrilled to hear that you feel like part of our family. It’s always a pleasure to see you, and we truly appreciate your continued trust in us. If there’s anything else we can assist with, don’t hesitate to reach out. We look forward to seeing you again soon!
LITTLE ELM, TX
Dallas G|2023 Chevrolet Tahoe
Confirmed Service Customer
5/17/2025
Staff was excellent as usual and we were in and out as promised. Thank you Gavin!!
5/18/2025
We're glad everything was completed quickly and to your satisfaction! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
DENTON, TX
Michael S|2018 Chevrolet Colorado
Confirmed Service Customer
5/17/2025
Always is top notch
5/18/2025
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
THE COLONY, TX
Ronnie W|2021 Chevrolet Traverse
Confirmed Service Customer
5/17/2025
Always exceptional service! Great Chev SUV and James Woods Service Team - can’t beat that - Ron Walker
5/18/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LEWISVILLE, TX
Jared P|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
5/18/2025
Great service and communication from Jared
5/19/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there's anything further we can do for you, we are happy to help!
ARLINGTON, TX
Sheldon S|2025 Chevrolet Suburban 1500
Confirmed Service Customer
5/19/2025
Jared was great! He helped with an Apple CarPlay issue and delivered on everything in regard to other services and wait time was exactly what he told me. 10 out of 10 stars for Jared!
5/20/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CARROLLTON, TX
Troy H|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
5/19/2025
I got everything I asked for. Everyone was as professional.
TJ SMITH
5/20/2025
Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Chevrolet-Cadillac!
JUSTIN, TX
H B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/19/2025
I showed up at my appointment time and there was zero wait. I was kept informed of the progress by my advisor and the service tech met with me to demonstrate that the fix had been completed
5/20/2025
Hi, we are so pleased you enjoyed your visit to James Wood Chevrolet-Cadillac! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ARGYLE, TX
Paula W|2021 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
Excellent service, the employees are always very friendly and polite.
5/20/2025
We're glad to hear you found our staff was very friendly and polite. Please don't hesitate to reach out to us if there's anything more we can do! Take care, Paula!
DENTON, TX
Raymond C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
All good
5/20/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DALLAS, TX
Warren D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/19/2025
Very quick
5/20/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
AUBREY, TX
Kristin W|2017 Chevrolet Suburban
Confirmed Service Customer
5/19/2025
Jarrett and his team are very kind and professional. Pricing is good. Service is good.
5/20/2025
Thank you for choosing James Wood Chevrolet-Cadillac as your first choice for all your automotive needs! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FLOWER MOUND, TX
Frederick H|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/19/2025
Great Service Advisor!!!
5/20/2025
Wow, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
ARGYLE, TX
Thomas M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/9/2025
Two hour wait on an oil change, when you have an appointment.
5/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
THE COLONY, TX
Kirk K|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/20/2025
Everyone at James Wood treated me exceptionally well. Jagger Wayne was the salesman who helped me and he was fantastic. The sales manager and the finance manager were also very friendly and courteous.
JAGGER MCCARTY
5/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
BOYD, TX
Timm D|2023 Chevrolet Colorado
Confirmed Service Customer
5/20/2025
Great experience. Everyone was friendly and helpful
5/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DENTON, TX
Juan G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Muy buentrabajo y te atiende rapido
5/22/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
DALLAS, TX
Matthew C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/21/2025
Excellent service every time. I recommend them to everyone of my friends with GM vehicles.
5/22/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
DENTON, TX
Michael I|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2025
Very helpful
5/24/2025
Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
TROPHY CLUB, TX
Mary B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2025
Brandon manager of the rental & service is one great guy, he listen and go's out of his way to make sure customer concerns are meet. Awesome person
5/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review!
IRVING, TX
Neyosha S|2014 Chevrolet Traverse
Confirmed Service Customer
5/23/2025
I've been dealing with this dealership since I moved to Texas. I haven't been in years but they always take care of me. Cole went above and beyond to get me in and get my Traverse serviced.
5/24/2025
We’re honored to be your go-to in Texas, even after all these years! Huge shoutout to Cole for going above and beyond—we’ll be sure he hears your praise. Here’s to continued care and long-standing trust!
KRUM, TX
Ernest D|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
5/21/2025
Everyone was friendly BJ my salesman was very helpful on everything even had to call later that day on a issue jumped right on it and was solved
BILLY WORLEY
5/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
SUNSET, TX
Martin K|2015 Chevrolet Tahoe
Confirmed Service Customer
5/21/2025
In & out! Stayed informed during the visit.
5/22/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CORINTH, TX
Lynita O|2025 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Great buying experience and service experience.
5/22/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SANGER, TX
Jose Z|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/21/2025
It's always good service and the people are so friendly the only place I take my trucks
5/22/2025
Thank you for your kind words! We're thrilled to have earned your trust and look forward to serving you in the future.
PILOT POINT, TX
Susan D|2022 Chevrolet Blazer
Confirmed Service Customer
5/23/2025
Michael was extremely courteous and helpful. He made me feel like I could trust him with my vehicle. He gave me recommendations on what I needed to make sure that my vehicle stays running in tip top shape
5/24/2025
Michael will be so happy to hear your kind words—he truly cares about making customers feel heard and taken care of. We’re thrilled you felt that trust and attention, and we’ll keep your vehicle in tip-top shape every step of the way!
CORINTH, TX
Clay W|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/23/2025
It was great and met all my expectations.
ANDREW HAMPTON
5/24/2025
It’s fantastic to hear we met all your expectations—because that’s exactly what we aim to do every time! Thanks for the kind words, and we look forward to impressing you again down the road.
WILLOW PARK, TX
Ricki M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2025
Jaret Abel has been a great Service advisor. I have had to have some work done over the last couple of years and he has provided great service. The only complaint I have is the time it took to get my parts in for the repair. I think 6 weeks is a very long time to get part and have it installed.
5/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
DENTON, TX
Denise R|2022 Chevrolet Traverse
Confirmed Service Customer
5/26/2025
It was nice. I got in and out in the time they said. Staff was friendly.
5/27/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
DOUBLE OAK, TX
Rita T|2025 Chevrolet Tahoe
Confirmed Service Customer
5/27/2025
Jarret was very helpful guy and made easy for me. Thank you Jarret !
5/28/2025
Hello, we're happy to hear you had such a positive experience with our team! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
NORTHLAKE, TX
Glenn M|2024 Chevrolet Traverse
Confirmed Service Customer
5/28/2025
Our service advisor Samantha was extremely helpful as always. She's always so polite and eager to take care of all our needs.
5/29/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at James Wood Chevrolet-Cadillac! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PONDER, TX
Josue J|2021 Chevrolet Express
Confirmed Service Customer
5/28/2025
Kevin was super helpful and gave me lots of useful information on how to keep my
5/29/2025
Hello, thank you for your kind words and this wonderful review! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Carole S|2020 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
As always Samantha was on top of it all for me as was the young lady that was my cashier.
5/29/2025
Hi there! We're so happy we were able to help you out! Thank you again for the great review!
DENTON, TX
Chasity D|2025 Chevrolet Traverse
Confirmed Sales Customer
5/29/2025
Quick and easy process. Wendi was so sweet and made the buying process easy.
GWENDOLYN LITTLE
5/30/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
SANGER, TX
Wilbur F|2024 Chevrolet Suburban 1500
Confirmed Service Customer
5/30/2025
Mike Belew was great. He listened to what we needed on our car. Explained what they were going to do for us and communicated throughout the process.
5/31/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SANGER, TX
Kent C|2016 Chevrolet Cruze
Confirmed Service Customer
5/30/2025
Samantha is an outstanding service advisor. She explains all that will be done. She keeps you posted on your cars progress.
5/31/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DENTON, TX
John G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/27/2025
Mr. Norris very helpful got me in on short
5/28/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for leaving us this response!
JUSTIN, TX
Robert S|2012 Chevrolet Silverado
Confirmed Service Customer
5/27/2025
Service Advisor Edwin is always helpful and explains the repair process in detail.
5/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CORINTH, TX
Cynthia H|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/27/2025
We had an outstanding experience at the dealership. Everyone was professional and prepared with our vehicle and paperwork.
JOHN TERRY
5/28/2025
Hi there! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!
DURANT, OK
Brandon S|2024 Chevrolet Trax
Confirmed Service Customer
5/27/2025
Great Dealership!
5/28/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CORINTH, TX
Robert M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/28/2025
Friendly. Service provided as expected.
5/29/2025
Hello, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
LAKE DALLAS, TX
Cesar S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/29/2025
TJ was awesome! Super helpful throughout the whole process—he gave me great recommendations and explained all the options really clearly. Made everything way easier!
TJ SMITH
5/30/2025
We appreciate your positive review about your recent experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
JUSTIN, TX
Jason M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/29/2025
Great
DUANE ASHFORD
5/30/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DENTON, TX
Farrell A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/29/2025
Easy in, easy out! I love my Chevrolet, and want the best for her! Jerod and the staff are great!
5/30/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARGYLE, TX
Hector Rene A|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/30/2025
Service good thanks
RUDY RANGEL
5/31/2025
Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
AMARILLO, TX
Chase R|2016 Chevrolet Colorado
Confirmed Service Customer
5/30/2025
Truck was fixed in less than 24 hours and thought it would take much longer than that. The drop-off option was excellent as well. Thank you and I'll definitely be a returning customer for future service or to buy a new vehicle. Thank you!
5/31/2025
We appreciate your positive review about your recent experience with us! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again.
LANTANA, TX
Katherine N|2022 Chevrolet Traverse
Confirmed Service Customer
6/1/2025
Samantha is excellent
6/3/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEWISVILLE, TX
Timothy N|2025 Chevrolet Equinox
Confirmed Sales Customer
6/2/2025
Fast, friendly, transparent. Everyone was great
PATRICK RICHARDSON
6/3/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Chevrolet-Cadillac. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FLOWER MOUND, TX
Michael M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2025
Had a flat tire. Came in without an appointment and they took good care of my vehicle. I do wish they would give you updates on what’s going on with your vehicle. They send you a texted as soon as you get there, why can’t give you updates on text message so you know the status of your car.
6/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
JUSTIN, TX
Michael M|2025 Chevrolet Trax
Confirmed Sales Customer
6/3/2025
We searched the entire metroplex for weeks trying to find a car for our teenager. We were exhausted and frustrated from calling multiple dealerships, showing up, and then to only to be told that the vehicle was no longer there. We even experienced one dealership where they told us they had MULTIPLE Chevrolet Trax in stock and when we arrived, they fumbled over their words and told us that they were in transit, but that they would be happy to make us buy one that day. We finally called Ally and she spoke kindly to us. By this point we were exhausted from driving and told her that we would be in the next day around 9AM. Ally not only held the vehicle for us but greeted us with a smile even though we showed up late. While we were test driving the vehicle, another dealership called to tell us they had just received a Trax in, but my husband bluntly told them that the service we were receiving was so top notch that we were no longer interested in their service. A few moments later, we were beginning paperwork with Ally. I personally have high anxiety when it comes to buying cars and began to feel myself getting nervous, but Ally kept me calm and reassured us that she would get this taken care of ASAP. She kept her word, and we were in and out of the dealership within two hours. Not to mention, we had our 9-year-old with us who kept telling us she was hungry, so Ally made sure she kept a snack in her hand and a drink. As we drove away our kiddo even said, "she was so cool mom!" I truly want to thank everyone at this dealership for their help, kindness, and smiles! My family and I will definitely be back!
ALYSA FRIAS
6/5/2025
Thank you so much for sharing your experience! We understand how stressful the car-buying process can be, especially after facing challenges elsewhere, so it means a lot to know that our team was able to provide the care, honesty, and efficiency you needed. We're thrilled that you and your family felt welcomed and well taken care of throughout the process. Your kind words and trust truly mean the world to us. We look forward to serving you again in the future!
FORT WORTH, TX
Joseph F|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/30/2025
Mike always keeps me informed on progress grate guy
5/31/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Chevrolet-Cadillac. We sincerely value your business and look forward to your next visit!
HICKORY CREEK, TX
Lisa C|2024 Chevrolet Tahoe
Confirmed Service Customer
6/2/2025
I do not feel heard at this dealership. I get a lot of smiles and "ok's" but my problem with my car remains the same. I receive the customary emails from the service person but I never get a response when I text back. Polite people but no real conversation about the vehicle. I received my 2nd oil change. At all other places I have ever had my oil changed, they always return my car with it cleaner than when I took it in. Vacuumed at least, not at this dealership. This time, I had squeaking breaks, the sheet said they could not duplicate the problem, I literally drove off and before I left the parking lot, I HEARD the brakes squeaking! Same thing with prior drop-offs with the car, radio problems, never fixed, I have given up on that!
6/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SANGER, TX
Jeffrey S|2003 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
Mike is spot on with his expertise and customer service
6/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Danny W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/2/2025
Ronnie was very helpful and knowledgeable about the vehicle I purchased. His wife Rianna was very knowledgeable about the recover app .which i was not familiar with. My new pickup looked stunning after it was cleaned and ready to drive off. Every one at James Wood Denton was very pleasant to deal with. That's why I keep purchasing vehicles from them.
RONALD EISON
6/3/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SANGER, TX
Paul B|2025 Chevrolet 3500HD Silverado
Confirmed Sales Customer
6/3/2025
As always, Robert Capestany went above and beyond to deliver a great experience. He located the vehicle I wanted and made sure everything was perfect before delivery.
ROBERT CAPESTANY
6/5/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
DENTON, TX
Charles G|2023 Chevrolet Blazer
Confirmed Service Customer
6/3/2025
All went well…
6/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DENTON, TX
Joe B|2015 Chevrolet Colorado
Confirmed Service Customer
6/4/2025
All went well as usual.
6/5/2025
Thank you for choosing James Wood Chevrolet-Cadillac as your first choice for all your automotive needs! We hope you have a great day!
SANGER, TX
Larry R|2021 Chevrolet Tahoe
Confirmed Service Customer
6/9/2025
Easy to schedule. Work completed as scheduled.
6/10/2025
Reliability is the name of the game, and we’re thrilled to hear everything went as planned. We appreciate your trust and look forward to making your next visit just as seamless!
DENTON, TX
Steven W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/9/2025
Mike Belew did a great job taking care of me and my vehicle. He is professional, competent and courteous.
6/10/2025
Mike will be so proud to hear your kind words—he’s everything you described and more. Thanks for trusting us with your vehicle and your time. Here’s to service that always makes you feel well taken care of!
LITTLE ELM, TX
Christin B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/11/2025
I had an amazing experience at James Wood in Denton! From start to finish, the entire process of leasing a vehicle was incredibly smooth and stress-free. A huge shoutout to Erica Woods, who went above and beyond to make everything easy and straightforward. If you're looking for a dealership that treats you right and makes the process simple, I highly recommend James Wood—and be sure to ask for Erica!
ERICA WOODS
6/12/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENTON, TX
Jennifer D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2025
It was great as always that's why I keep coming back
6/12/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at James Wood Chevrolet-Cadillac! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
NORTHLAKE, TX
Richard H|2022 Chevrolet Spark
Confirmed Service Customer
6/12/2025
James Wood, and my service advisor, Jared Laska, do a great job of helping me take care of our 2022 Chevy Spark. I receive emails and texts to remind me of the need to have service performed, as well as discount coupons. When I schedule service, my appointment is always prompt and convenient. When I arrive for service, I am always greeted quickly and Jared always listens to any concern I have, and addresses them. My vehicle is always ready sooner than I expected and the cost is always affordable. I always leave James Wood grateful that I have such a good dealership to take our cars, and that Jared is our service advisor. I would absolutely recommend James Wood to all my friends and family.
6/13/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENTON, TX
Kaitlynn P|2025 Chevrolet Trax
Confirmed Service Customer
6/13/2025
The workers were so friendly and respectful. My advisor Samantha was amazing and she is awesome!
6/14/2025
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
DENTON, TX
Rodney H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2025
Timely service
6/15/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
ARGYLE, TX
James B|2025 Chevrolet Trax
Confirmed Sales Customer
6/15/2025
excellent service
MATTHEW TAYLOR
6/16/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LITTLE ELM, TX
Richard B|2016 Chevrolet Traverse
Confirmed Service Customer
6/16/2025
Samantha was great. Got me in and out quickly
6/17/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Deborah C|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/17/2025
My only issue was the fact no one could tell me why my first oil change wasn’t free. That is what I was told, and yes I’ve had the car almost a year, but I don’t drive much.
6/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DENTON, TX
Brandon B|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/18/2025
Great service
6/19/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KRUM, TX
Michael M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/18/2025
Edwin is the best.
6/19/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
LEWISVILLE, TX
Precious M|2020 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
N/A
6/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CROSS ROADS, TX
Joseph H|2018 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
Called to have air conditioner checked. Needed compressor. Tim checked with Car Shield and they covered the expense, sent the part, and two days later I had it repaired. Very excellent service.
6/19/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!
DENTON, TX
David C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
The service advisor (Tim Wilkins) was friendly, professional, knowledgeable, and honest. The service team delivered my vehicle ahead of time and under the estimated budget.
6/20/2025
Hi, we are so happy to read such a great review about James Wood Chevrolet-Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANTANA, TX
Ryan K|2023 Chevrolet Tahoe
Confirmed Service Customer
6/19/2025
My service representative Samantha is extremely attentive to our needs. Responds in a timely manner and is always happy to see you.
6/20/2025
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUBREY, TX
Raymond K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2025
Tim Wilkens got me in & out quickly for an oil change.
6/20/2025
We're glad everything was completed quickly and to your satisfaction. Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again.
NORTHLAKE, TX
Marlene H|2025 Chevrolet Blazer
Confirmed Sales Customer
6/20/2025
Patrick and Juan were both great! I enjoyed my experience here!
PATRICK RICHARDSON
6/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DALLAS, TX
Justin L|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/20/2025
Chris was an awesome guy to deal with. Very knowledgeable on the vehicles especially the one we purchased. Will treated my family like his own which greatly increased our happiness during the process.
CHRISTOPHER DOUGLAS
6/21/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPRINGTOWN, TX
Paul B|2018 Chevrolet Bolt EV
Confirmed Service Customer
6/20/2025
Always straightforward at this dealership. Price to service an electric car is great too.
6/21/2025
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
CORINTH, TX
Gregory A|2025 Chevrolet Traverse
Confirmed Sales Customer
6/20/2025
Painless, very helpful and responsive. I have never had a better car buying experience.
RUDY RANGEL
6/21/2025
Congratulations on your new vehicle! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Take care!
JUSTIN, TX
Michael M|2025 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
I scheduled at the wrong location, but Tim helped me anyway. Sorry, Dacen. They addressed my concerns, including checking the suspension, and everything was resolved without charge.
6/21/2025
Hi there, thank you for taking the time to leave a review for us at James Wood Chevrolet-Cadillac. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
PILOT POINT, TX
Kathleen D|2025 Chevrolet Equinox
Confirmed Sales Customer
6/4/2025
Duane was informative and easy to deal with. He was not pushy.
DUANE ASHFORD
6/5/2025
Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
FLOWER MOUND, TX
Claude D|2021 Chevrolet Malibu
Confirmed Service Customer
6/4/2025
Samantha was wonderful and Chevrolet standing behind their product and covering the defect under warranty was very nice. Also, having everything done in just a few short hours was terrific!
6/5/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Walter N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/8/2025
exellent service
DUANE ASHFORD
6/10/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUBREY, TX
Ronald P|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/10/2025
The service advisor was great. I realize he is in between a rock and a hard place. I brought the vehicle in for 3 issues, oil change, air conditioner blowing hot air and tire air pressure sensor was out. Air conditioner was fixed. Oil change and tire rotation was completed. Mechanic said didnt address tire pressure sensor because wasnt working when he received it - What???? Front vehicle tag was bent outwards when I received vehicle after paying for service. Service advisor had to fix that. My family and I have purchased 4 vehicles in last 13 years from James Wood and we have had many issues not fixed first time when brought in. Seriously considering other dealerships for next vehicle purchase.
6/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DENTON, TX
Larry R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2025
Edwin took hold of the repair and all is working fine now. Thanks You.
6/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Jason S|2019 Chevrolet Tahoe
Confirmed Service Customer
6/20/2025
Gavin does a good job
6/21/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Chevrolet-Cadillac. We hope to be of service to you again in the future. Best wishes, James Wood Chevrolet-Cadillac
FLOWER MOUND, TX
Melissa S|2025 Chevrolet Traverse
Confirmed Sales Customer
6/22/2025
The overall experience was amazing.
DUANE ASHFORD
6/23/2025
Hi! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SANGER, TX
Patrick M|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/23/2025
Matt Taylor was an amazing salesman! We also spoke to the manager briefly and he was great. The finance guy was also great! Amazing overall experience.
MATTHEW TAYLOR
6/24/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
MCKINNEY, TX
Theodore Y|2012 Chevrolet 3500 Silverado
Confirmed Service Customer
6/23/2025
Excellent service department. Repaired my air conditioner in a reasonable amount of time and the price was within reason. Service Rep Tim Wilkins is both professional and friendly. He did a good job keeping me informed about the progress of the repairs and any delays.
6/24/2025
Hi there, thank you for taking the time to leave a review for us at James Wood Chevrolet-Cadillac. We're happy we could meet your expectations! Our staff is committed to providing each of our clients with the best automotive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEWISVILLE, TX
Jodie G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/24/2025
Top notch salesman!
JACOB RICE
6/25/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at James Wood Chevrolet-Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.
COPPER CANYON, TX
David W|2026 Chevrolet Equinox
Confirmed Sales Customer
6/25/2025
I was very pleased with every person at James Wood Chevrolet-Denton who helped me lease a 2026 Chevrolet Equinox RS SUV. I have purchased or lease multiple new vehicles from this dealership and each time I was impressed with their assistance and knowledge of the vehicle. I will share my experiences and satisfaction of service with others. Both the salesman and financial salesman who assisted me performed very well and above any of my expectations. I wish to thank them and the dealership for a pleasant new vehicle experience. I will continue to utilize this dealership in the future. Thank you very much.
JACOB RICE
6/26/2025
Wow, it's experiences like yours that really keep us motivated! Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANTANA, TX
Robert J|2026 Chevrolet Equinox
Confirmed Sales Customer
6/25/2025
Had a great experience!
PATRICK RICHARDSON
6/26/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for taking the time to leave us this information about your recent visit. Take care!
COLLEGE STATION, TX
Christopher A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/25/2025
I contacted the BDC looking for options. This dealer has the best BDC I have ever dealt with. They didn’t call me 14 times they sent a text! I told them what I was looking for they sent an online listing for me to review. Set up an appointment for later that day. My salesmen met me at the door I explained what I want he went to work. I didn’t get everything I wanted but negotiations are give and take. I’m content with the deal even though I’m sure a better deal was available. The finance manager was awesome! No B.S. straight to the point in and out. You can’t ask for a better one. Overall one of the better dealers in DFW Please excuse spelling and grammar I’m dyslexic!
MATTHEW TAYLOR
6/26/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon! We're looking forward to your next visit with us!
NORTH RICHLAND HILLS, TX
Kathy M|2023 Chevrolet Colorado
Confirmed Service Customer
6/25/2025
Great communication about my scheduled service and all within in the promised time line.
6/26/2025
Hi there, thank you so much for your positive comments about James Wood Chevrolet-Cadillac! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
ARGYLE, TX
Bob R|2025 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
Fast, kept well informed, pricing is good, nice waiting area
6/26/2025
Hello, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
DENTON, TX
David H|2023 Chevrolet Traverse
Confirmed Service Customer
6/26/2025
Advisor Cole was excellent. Though I feel bad for giving 4 stars instead of five my frustration is with the dealership. They charge a credit card fee if you use a credit card. Basically punishing customers if they don’t have cash or debit card. Both credit card and debit card transactions have fees so what’s the difference. Yes, it might be less and less of a risk or chargeback. This is a sad way to recoup cost and the service department is the part of business that makes the dealership the most money. They should take those fees charged as a cost of doing business. I gave Cole the opportunity to see if he could get the fee charge refunded and unfortunately he said it was policy and nothing he could do about it. Maybe a few or more less than perfect reviews will change a greedy policy. Best example if you go to a restaurant or a store no one is charging fees. I was also asked not to do a review because it would be a fail on Cole which is not fair to him either. Sad to pin an employee against a customer. No review at all is making the dealership win. Do better dealership!
6/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PROVIDENCE VILLAGE, TX
Troy M|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
6/27/2025
No pressure, highly informative and enjoyable experience
PATRICK RICHARDSON
6/28/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!
WEATHERFORD, TX
Odessa B|2009 Chevrolet Tahoe
Confirmed Service Customer
6/27/2025
Gavynn was exceptional as always...he kept me informed of my service, and was able to get my vehicle back to me ahead of the time promised.
6/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
Shady Shores, TX
Demarcus F|2020 Chevrolet Malibu
Confirmed Service Customer
6/28/2025
Great experience. Jarret was very helpful!
6/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
CARROLLTON, TX
Michael B|2023 Chevrolet Tahoe
Confirmed Service Customer
6/23/2025
It was a great service visit
6/24/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PONDER, TX
Nikita F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/23/2025
Thank you so much
6/24/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best wishes, James Wood Chevrolet-Cadillac
FLOWER MOUND, TX
Kenneth L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/24/2025
Oil and filter change was done properly
6/25/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GRAND PRAIRIE, TX
Brian H|2024 Chevrolet Equinox
Confirmed Service Customer
6/24/2025
Great!
6/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LANTANA, TX
Diane H|2023 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
Getting my car serviced is always a no hassle experience. Everyone is friendly and professional.
6/26/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENTON, TX
Jerry B|2025 Chevrolet Colorado
Confirmed Service Customer
6/26/2025
they did a great job
6/27/2025
We’re glad to hear it—we love when our work speaks for itself! Doing a great job is always the goal, and we’re thrilled we hit the mark for you. Excellence in every detail—that’s how we keep raising the bar!
CARROLLTON, TX
Michael M|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/26/2025
Pleasant experience.
6/27/2025
We’re happy to hear your visit was a pleasant one! From start to finish, we work hard to keep things smooth, friendly, and stress-free—because pleasant experiences are the ones that stick.
DENTON, TX
Christian J|2024 Chevrolet Colorado
Confirmed Service Customer
6/30/2025
Easy to schedule and efficient service.
7/1/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at James Wood Chevrolet-Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.
LEWISVILLE, TX
Brian E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2025
This is the 3rd time that rear window has had to be replaced due to leaking. At what point is this determined to a design flaw and a solution is offered. I had panned on keeping this truck for years to come. Once I got the truck back from the dealership and driven home, I found 2 bolts (one inside the driver door handle) and (one rolling around the back seat). So now I have 2 bolts that go somewhere where the repairs happened.
7/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
COPPELL, TX
Mary M|2017 Chevrolet Malibu
Confirmed Service Customer
7/1/2025
As always, Jarrett Abel provided excellent customer service. I had my small grandchildren with me during my service visit for an oil change and tire rotation, and he made sure my vehicle was ready quickly. My complaint (AND IT'S NOT AGAINST ANYTHING JARRETT DID), but I picked my car up for a transmission replacement in April on claim #2641136 with CarShield (my insurance company). Ever since the repair my car seems to accelerate slowly whenever I stop at a red light or slowdown in traffic. My fear is someone is going to hit me WITH my grandchildren in the car. I'm told that James Woods transmission department is so backed up and that it would take 3+ days before they are even able to diagnose/duplicate the issue. AND all this time I would be without transportation. I don't have the budget for a rental and my insurance company "CarShield" will not approve a rental until the claim #2641136 is reopened and the claim cannot be reopened until the issue is diagnosed/duplicated. So, at this time I'm driving in fear. Many people (even mechanics) I have talked with about the issue I'm experiencing seem to feel one of two things may be happening: 1.) There's an issue with the transmission that was installed, and it needs to be replaced, which CarShield is willing to take care of, if this is the case, BUT the claim #2641136 needs to be reopened. 2.) The transmission was not installed correctly, and James Wood Transmission department need to look at it. Again, CarShield will pay for a rental if this is the case, BUT the claim #2641136 needs to be reopened. Your suggestions or resolution for my issue would be greatly appreciated.
7/2/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LITTLE ELM, TX
Janwyn A|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/2/2025
Everything went so well. Matt and Juan were great.
MATTHEW TAYLOR
7/3/2025
Hi there, thank you so much for your positive comments about James Wood Chevrolet-Cadillac! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HASLET, TX
Whitney V|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2025
Ally was incredibly helpful and knowledgeable through the entire buying process. I appreciate her patience with all the questions I asked
ALYSA FRIAS
7/3/2025
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Chevrolet-Cadillac!
DECATUR, TX
Jack M|2010 Chevrolet Avalanche
Confirmed Service Customer
7/2/2025
Great dealership. Always clean, prompt and issues are well communicated.
7/3/2025
It's our commitment to ensure quality customer care by providing clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon! Best wishes, James Wood Chevrolet-Cadillac
HIGHLAND VILLAGE, TX
David M|2020 Chevrolet Camaro
Confirmed Service Customer
7/3/2025
Stephanie Oliphant did everything right. Warmly greeted, listened to what I needed done and to look at, kept me informed the whole time my car was being worked on. She even remembered me from the last time I was there. Great employee James Wood has there!
7/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HURST, TX
Shana W|2025 Chevrolet Traverse
Confirmed Sales Customer
7/4/2025
The entire experience was seemless
TJ SMITH
7/6/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
AZLE, TX
Mario V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/4/2025
It was good loved the help and they treat you like family there
PATRICK RICHARDSON
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
MIDLAND, TX
Brandon W|2025 Chevrolet Trax
Confirmed Sales Customer
7/4/2025
Great customer service, great selection and answered every question i had for the vehicle, Rudy helped make buying my first vehicle quick and easy!
JOSE SANDATE
7/6/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
DENTON, TX
Ely E|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/5/2025
Had a great experience, very professional service. highly recommended
DUANE ASHFORD
7/6/2025
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FORT WORTH, TX
Matthew S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/6/2025
Great experience as always! Jagger was awesome
JAGGER MCCARTY
7/7/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
ARGYLE, TX
Jose Z|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2025
I'm always pleased to get my oil changed to my trucks there thank You
7/8/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!
PILOT POINT, TX
Ernest M|2024 Chevrolet Tahoe
Confirmed Service Customer
7/7/2025
good
7/8/2025
Thank you so much for choosing James Wood Chevrolet-Cadillac. We truly appreciate your support and look forward to assisting you next time!
LITTLE ELM, TX
Henry R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/8/2025
Getting the mileage off your truck being lazy! Proper mileage should read the same on your final documents after paying....its frustrating that you can never get right !! Not the first time either, do better next time!
7/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SAGINAW, TX
Mika S|2025 Chevrolet Malibu
Confirmed Sales Customer
7/8/2025
Duane made this a very easy thing! Buying a car is a big deal and he made it nice!
DUANE ASHFORD
7/9/2025
Congratulations on your new vehicle! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
DENTON, TX
Kylee W|2025 Chevrolet Traverse
Confirmed Sales Customer
7/9/2025
TJ and the rest of the staff made it a great and easy experience trading in and buying my new car! I won’t go anywhere else for my next purchase.
TJ SMITH
7/10/2025
Thank you for this fantastic feedback! We’re so happy TJ and the team gave you a smooth, easy car-buying experience. Loyalty like yours means everything to us. We’ll be here with the same commitment and care when it’s time for your next ride—no question about it!
NEW BOSTON, TX
Clay H|2020 Chevrolet Colorado
Confirmed Service Customer
7/9/2025
Great service as usual. Asked about a new key fob and key. Price was much better than a locksmith and done quickly.
7/10/2025
Thank you for the kind words and for checking in on that key fob! We’re glad we could offer a better value than expected and get it handled quickly. Just another way we’re committed to making service easy and affordable!
DENTON, TX
Thomas G|2025 Chevrolet Trax
Confirmed Sales Customer
7/9/2025
Over a 10-year period our family. Has purchased 12 vehicles from this dealership. I think it goes without saying you guys are doing something right. We have only dealt with Chase's team Phillip Matt and the incredible finance guy Juan .
MICHAEL WHALEY
7/10/2025
Twelve vehicles over ten years—that kind of loyalty is something we never take for granted! Thank you for your trust in Chase, Phillip, Matt, and Juan—they’ll be thrilled to hear your praise. We’re proud to be your go-to team and can’t wait to help your family with the next dozen!
KELLER, TX
Joseph M|2025 Chevrolet Colorado
Confirmed Sales Customer
7/9/2025
Meet with salesman Jagger McCarty, showed him the vehicle I was interested in along with the truck I wanted to trade in. We worked through the buying process and was able to complete the purchase.
JAGGER MCCARTY
7/10/2025
We’re so happy you and Jagger could work everything out smoothly—from showing the vehicle to finalizing the trade! Getting the right match should feel this seamless. Thanks for choosing us—we hope your new vehicle brings you joy every mile of the way!
ARGYLE, TX
Ron S|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/9/2025
Excellent
7/10/2025
Just one word—but one that says it all! Thank you for the “excellent” feedback. We’re ready to give you more excellence anytime you come by!
HIGHLAND VILLAGE, TX
Bryan M|2023 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
Jared was very helpful. Thank You
7/10/2025
Thank you for recognizing Jared—he’ll be so glad to hear he made a difference. We’re always here to help, and we appreciate you choosing us!
ARGYLE, TX
Kevin C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/29/2025
Easy process once we had settled on the vehicle.
JAGGER MCCARTY
6/30/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!
FLOWER MOUND, TX
Alyssa H|2025 Chevrolet Traverse
Confirmed Sales Customer
6/30/2025
It was stress-free and pretty easy, Duane did a wonderful job helping us out!
DUANE ASHFORD
7/1/2025
Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
CORINTH, TX
Randolph S|2023 Chevrolet Traverse
Confirmed Sales Customer
7/2/2025
Every one was professional and pleasant. Especially Greg.
CATHY SPURGEON
7/3/2025
Hi, we really appreciate your positive review! Our staff is committed to providing each of our clients with the best automotive experience. We hope to be of service to you again in the future. Best wishes, James Wood Chevrolet-Cadillac
DENTON, TX
Frankie M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/3/2025
I come in to have an oil change. They got it done fast and they were very professional
7/4/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
JUSTIN, TX
Wanita F|2026 Chevrolet Equinox
Confirmed Sales Customer
7/3/2025
Great experience from start to finish! Love my new ride!
RONALD EISON
7/4/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
AUBREY, TX
David W|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/10/2025
Great viso
7/11/2025
Thanks for the feedback! We’re glad you had a great visit—and we’re here anytime you need another one just like it!
ARGYLE, TX
Robert S|2025 Chevrolet Traverse
Confirmed Sales Customer
7/14/2025
I worked with Duane on the purchase of a new Traverse, I’ve never had an experience as great as I had during this purchase. It was smooth and efficient. Duane did a terrific job communicating step by step to make sure my wife and I got exactly what we wanted. Before leaving the lot, he sat in the vehicle and explained all the features and tech to us and offered us plenty of time to ask questions and try it out before hitting the road. I will continue to make recommendations to anyone looking for a new vehicle to use Duane.
DUANE ASHFORD
7/15/2025
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DECATUR, TX
Robert B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
The service provided was outstanding!
7/15/2025
Hi there, thank you so much for your positive comments about James Wood Chevrolet-Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANTANA, TX
Donna L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/10/2025
I always go here for service. Everyone is friendly and helpful and I feel that the prices are inline with private mechanics.
7/11/2025
Thank you for making us your go-to service stop! We’re glad you feel confident in our team’s friendliness, fairness, and pricing. We’ll continue providing the care you’ve come to count on, every single time.
ARGYLE, TX
David W|2016 Chevrolet Suburban
Confirmed Service Customer
7/10/2025
Service : wait time reasonable. way expensive.
7/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FLOWER MOUND, TX
James B|2014 Chevrolet Traverse
Confirmed Service Customer
7/13/2025
I have no complaints about my experience there Tim Wilkins takes very good care of me
7/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do! Best wishes, James Wood Chevrolet-Cadillac
DENTON, TX
Eliza W|2025 Chevrolet Trax
Confirmed Sales Customer
7/16/2025
I absolutely have nothing but good things to say to anyone about my e
BRYAN BUCKHANAN
7/18/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
DENTON, TX
Shawn C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/17/2025
Had great customer service at the service department
7/18/2025
Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
THE COLONY, TX
Albert W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2025
I tried to discuss with my service advisor to match pricing that I was able to substantiate and my request was denied. I don’t know how much longer I will continue to get my service work completed at this dealership.
7/19/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PONDER, TX
Gregory S|2023 Chevrolet Tahoe
Confirmed Service Customer
7/18/2025
ontime appointment....regular oil change/service and a couple recalls. About 2 hours and my car was ready. I waited in the lobby and had a relaxing time reading. Thank you for a great service experience.
7/19/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon! Please don't hesitate to reach out to us if there's anything more we can do!
PONDER, TX
Mark Edward Moynagh D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/18/2025
great
RAYMOND OROURKE
7/19/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
PONDER, TX
John G|2024 Chevrolet Corvette
Confirmed Service Customer
7/14/2025
Gavyn always provides great customer service
7/15/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SANGER, TX
Troy M|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
7/15/2025
The salesman, Patrick was very helpful and through. However, I took the car in to have it PPF and the detailer pointed out extensive swirl marks and 3 factory imperfections in the paint. I have disappointed that such an expensive car has paint issues. I drove it straight from the dealer to the detailer to have the PPF installed, and the imperfections are from the factory.
PATRICK RICHARDSON
7/16/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WEATHERFORD, TX
Sheila C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/15/2025
It was a very easy purchase. Everyone that i worked with was super nice.
DUANE ASHFORD
7/16/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!
SANGER, TX
Nathaniel B|2023 Chevrolet Blazer
Confirmed Service Customer
7/16/2025
Cole did a great job diagnosing and fixing the issue with my Blazer. He was quick, efficient, and communicative. Excellent service.
7/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DENTON, TX
Ronald C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/16/2025
Top notch service always
7/18/2025
Thank you for your continued trust and kind words! We’re delighted to hear you consistently receive top-notch service from our team. We look forward to serving you again soon!
DENTON, TX
Jennifer G|2026 Chevrolet Equinox
Confirmed Sales Customer
7/16/2025
Matt Taylor immediately put us to ease and was super helpful in narrowing down what I was looking for.
MATTHEW TAYLOR
7/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
JUSTIN, TX
Jodie M|2021 Chevrolet Corvette
Confirmed Service Customer
7/18/2025
Gavynn was great!!
7/19/2025
Our staff is committed to providing each of our clients with the best automotive experience. Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!
JUSTIN, TX
Wilbur F|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/21/2025
Great Customer Service. Mike Belew always communicates and is there to answer all your questions.
7/22/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
SANGER, TX
Scott S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/21/2025
Everything was great except for the time it took. I arrived at 12:50 pm for a 1:00 pm appointment for an oil change and tire rotation. It took 2.5 hours. I left the dealership at 3:30 pm.
7/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FLOWER MOUND, TX
Philip C|2017 Chevrolet Colorado
Confirmed Service Customer
7/21/2025
Fair quotes provided over the phone initially, convenient service time, very helpful advisor.
7/22/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
TROPHY CLUB, TX
Brent T|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/23/2025
Dropped truck off due to battery issues. Dealership provided with me transportation back and forth from my house. Both drivers were friendly and made the whole experience trouble free.
7/24/2025
We’re so glad your battery issue was handled without hassle and that our transportation team helped make things effortless. Friendly service and thoughtful touches are part of what we strive for every day. Thanks for letting us take care of the ride—both in the shop and back home.
LEWISVILLE, TX
Robert B|2025 Chevrolet Traverse
Confirmed Service Customer
7/23/2025
I had a tire that had a slow leak. The team couldn't initially find a nail or anything that would be the cause. They kept looking and didnt give up and eventually found the nail in an odd spot. Kudos to the James Wood Service Team for ensuring the issue was found and got resolved quickly for me! They are the best, this is why I bring all my cars for service there!
7/24/2025
Now that’s dedication! We’re so proud of our service team for sticking with it and finding the issue when others might have missed it. Your trust fuels our drive to go the extra mile—thanks for bringing all your cars to us and being part of the James Wood family. You keep us rolling, and we’re grateful for every ride together.
LANTANA, TX
Richie C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/23/2025
very effecient
7/24/2025
Short and spot on—thank you! We pride ourselves on keeping things efficient without ever cutting corners. Quick, clean, and done right—that’s how we roll.
JUSTIN, TX
Bill P|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2025
Great job.
7/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LAKEWOOD VILLAGE, TX
Dennis M|2023 Chevrolet Blazer
Confirmed Service Customer
7/24/2025
Had an appointment to have my oil changed and I waited for 1 hour and 15 minutes. What's the point in making an appointment? I won't be back.
7/25/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
CORINTH, TX
Rome A|2021 Chevrolet Spark
Confirmed Service Customer
7/21/2025
Quick prompt professional
7/22/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Glen M|2025 Chevrolet Colorado
Confirmed Sales Customer
7/22/2025
Ok
DUANE ASHFORD
7/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
AUBREY, TX
Jacqueline M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/22/2025
Communication and friendly service
7/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUBREY, TX
Desmond L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/22/2025
Very helpful service i know every time I attend the James wood dealership I feel welcomed and at home
7/24/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
MARKSVILLE, LA
Mika S|2025 Chevrolet Malibu
Confirmed Service Customer
7/22/2025
It was super easy and I felt like I mattered.
7/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DENTON, TX
Paige S|2024 Chevrolet Trax
Confirmed Service Customer
7/22/2025
Oil change done looked at 2 more items but had to order parts
7/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PONDER, TX
Robert S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2025
Samantha is always so professional and efficient.
7/25/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MIDLOTHIAN, TX
Pedro H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
My service advisor Edwin he was great at communicating and coordinating with me and my insurance company on the things I needed to get done. He has been my advisor for the past 2 years and his customer service has been outstanding. I highly recommend him to anyone.
7/26/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEWISVILLE, TX
Heath G|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/28/2025
Gone change and tire rotation done. Quick and easy as always.
7/29/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
ARGYLE, TX
James V|2026 Chevrolet Equinox
Confirmed Sales Customer
7/25/2025
Everyone I had contact with was really sharp and professional. The sales manager, the salesman Andrew, the contract guy, all knowledgeable and helpful.
ANDREW HAMPTON
7/26/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Until the next time we meet, take care!
DECATUR, TX
Thomas W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/25/2025
Mike Belew and shop foreman Robert Cook always taken care of me and my vehicles.
7/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARGYLE, TX
Rome A|2020 Chevrolet Colorado
Confirmed Service Customer
7/28/2025
Prompt service
7/29/2025
Hi, we are so pleased you enjoyed your visit to James Wood Chevrolet-Cadillac! We look forward to your next visit! Take care!
DENTON, TX
William P|2025 Chevrolet Traverse
Confirmed Sales Customer
7/30/2025
Very Pleasant! Smooth Seamless Process made it an enjoyable purchase. Mike Locke, Scotty Rice and Don Litoff are amazing! They are extremely knowledgeable and Very courteous. I am very confident we made the right decision choosing James Woods Chevrolet!
SCOTTY RICE
7/31/2025
It’s fantastic to hear your purchase was both pleasant and seamless—and that Mike, Scotty, and Don left such a strong impression! Their expertise and genuine care shine through, and we're grateful you placed your trust in our team. Here’s to feeling confident and satisfied every mile forward!
LINDSAY, TX
Dennis O|2023 Chevrolet Traverse
Confirmed Service Customer
7/31/2025
Mike took care of me and my car. Mike is always on top of the service at James Wood.
8/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DENTON, TX
Tj I|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/31/2025
Jared was great, he was able to arrange a loaner for us so it didn’t interrupt our daily schedule
8/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SANGER, TX
Donna R|2018 Chevrolet Impala
Confirmed Service Customer
7/31/2025
Jarrett Able took great care of me again. He told me what he though my issue was over the phone and we set up an appointment. The diagnosis proved that he was correct and then the repair was done. I have used him each time as my service advisor for over five years and he's never been wrong. He is courteous and well mannered and does his job very well. Thank you Jarett!!!
8/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AUBREY, TX
Carol G|2025 Chevrolet Equinox
Confirmed Service Customer
7/31/2025
Prompt and courteous
8/1/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LITTLE ELM, TX
Jacqueline L|2026 Chevrolet Equinox
Confirmed Sales Customer
7/28/2025
It was wonderful. Everyone was very professional.
JOHN TERRY
7/29/2025
Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon! Best wishes, James Wood Chevrolet-Cadillac
DENTON, TX
Mcarthur W|2007 Chevrolet Corvette
Confirmed Service Customer
7/28/2025
Always satisfied with your work
7/29/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DENTON, TX
Charles B|2023 Chevrolet Corvette
Confirmed Service Customer
7/30/2025
Mike did a wonderful job scheduling my service.
7/31/2025
We’re so glad Mike made scheduling your service a breeze! Starting off with great coordination sets the tone for the entire visit, and we’re happy you felt things ran smoothly right from the first step.
ARGYLE, TX
Reynaldo G|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2025
Friendly staff and great service.
8/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HIGHLAND VILLAGE, TX
Kenzie C|2025 Chevrolet Equinox
Confirmed Sales Customer
8/1/2025
Made the entire process for getting a new car easy and smooth!
RUDY RANGEL
8/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, Kenzie! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PONDER, TX
Cindy P|2016 Chevrolet Traverse
Confirmed Service Customer
8/1/2025
The service advisor Jarrett Abel was great. He is friendly and professional. But unfortunately the wait time was awful. I was there over three hours
8/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LITTLE ELM, TX
Linda M|2016 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
Excellant professional customer service from arrriving for my appointment and through my whole time of being at James Wood service department. Tim made sure all of my questions were answered during my visit.
8/2/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at James Wood Chevrolet-Cadillac! We hope to be of service to you again in the future. Take care!
CORINTH, TX
Frederick H|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/4/2025
FANTASTIC!!!! GREAT SERVICE AGENT TIM WILKINS!!!!!!! He stays on top & ensures all items are addressed & resolved AND advises of any additional issues that might arise during the services process! Tim IS A FANSTIC ADVISR!!!!
8/6/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, James Wood Chevrolet-Cadillac
ARGYLE, TX
Theresa B|2022 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
All good
8/2/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CORINTH, TX
Jason H|2018 Chevrolet Suburban
Confirmed Service Customer
8/1/2025
Jarrett was very helpful and went above and beyond with my warranty company spent much time getting it approved and making sure the work got done swiftly after
8/2/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
FILLMORE, CA
Cathy R|2025 Chevrolet Equinox
Confirmed Service Customer
8/2/2025
1st oil change took 1 hour.
8/3/2025
Thank you for choosing James Wood Chevrolet-Cadillac. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
LEWISVILLE, TX
Karen M|2020 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
Did routine vehicle maintenance
8/6/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Best wishes, James Wood Chevrolet-Cadillac
DENTON, TX
Mark R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
Everything was good
8/5/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DENTON, TX
Laura D|2024 Chevrolet Equinox
Confirmed Service Customer
8/10/2025
It was late in the day but Jared was able to work my car in to get its tire repaired. He is always helpful and courteous.
8/11/2025
Jared will be pleased to know his helpfulness and courtesy stood out, even at the end of a long day. We’re here for you anytime you need us!
DENTON, TX
Miguel L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/10/2025
They take care of my truck
8/11/2025
We’re honored to be your trusted team for keeping your truck in great shape. We look forward to welcoming you again on your next visit!
DENTON, TX
Tommy M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2025
Friendly, efficient and timely service.
8/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SANGER, TX
Michael S|2020 Chevrolet Traverse
Confirmed Service Customer
8/11/2025
Professional
8/13/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DENTON, TX
Selena N|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/12/2025
Waiting area was way too crowded. No sitting space . I had to walk outside in the scorching heat
8/13/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
NORTHLAKE, TX
Michael B|2023 Chevrolet Tahoe
Confirmed Service Customer
8/5/2025
The service experience at James Wood is always top notch
8/6/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PONDER, TX
Reinaldo A|2021 Chevrolet Corvette
Confirmed Service Customer
8/11/2025
Jared Laska was very helpful and attentive.
8/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again.
DENTON, TX
Karen W|2024 Chevrolet Tahoe
Confirmed Service Customer
8/14/2025
It's always great
8/15/2025
We’re so glad your experience was always great! Consistency in service is what we aim for, and we’ll keep making every visit just as positive.
LAKE DALLAS, TX
Tim C|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/14/2025
Great customer service
8/15/2025
Thank you for highlighting our customer service — it’s at the core of everything we do. We’ll continue working to make sure every interaction is just as positive and welcoming.
FORT WORTH, TX
Bobby F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/14/2025
Dropped my truck off and oil change and tire rotation taken care of. Great job.
8/15/2025
We’re glad your oil change and tire rotation were taken care of promptly and correctly. Knowing you’re satisfied with our work is always rewarding, and we’ll continue providing reliable service every time.
DENTON, TX
Richard N|2006 Chevrolet Avalanche
Confirmed Service Customer
8/15/2025
Jarrett Able is always my advisor, and is always a joy to work with. Best guy ever! Always pleasant, helpful, and tries his best to help with whatever issue I have with my Chev Avalanche 2006. He deserves a raise! I only see him and trust that he always shoots straight with me.
8/17/2025
Wow, we're glad you had such a wonderful experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Best wishes, James Wood Chevrolet-Cadillac
CORINTH, TX
Shawn B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/15/2025
Excellent experience, very professional.
JOHN TERRY
8/17/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CORINTH, TX
Patrick M|2025 Chevrolet Blazer
Confirmed Service Customer
8/15/2025
Windshield washer low after getting vehicle assumed it should have been filled during oil change and rotation. Miss something like that makes you wonder what else is not getting done
8/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DENTON, TX
Joel M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/14/2025
Clean , in and out in reasonable time.
8/15/2025
Clean, efficient, and done in good time — that’s exactly what we want every visit to feel like. We’re glad we met the mark for you, and we’ll be ready to keep it that way whenever you return.
DENTON, TX
Mickey F|2018 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
Brought my Chevy Equinox in for annual maintenance, oil change and emissions test. All was completed and I am satisfied! Good job
8/17/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best wishes, James Wood Chevrolet-Cadillac
DENTON, TX
Raymond O|2025 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
Did not wait. The service advisor was great.
8/17/2025
Hello, we are glad we could help! Thank you, and have a fantastic day!
BEDFORD, TX
Joseph W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Another great service experience with Gavynn! Had a new set of tires installed and received top notch customer service.
8/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SANGER, TX
Syvlester B|2020 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Free car wash did not clean the tailgate nor the bugs from the front grill. Service by Jarrett Able & maintenance tech were outstanding!!
8/19/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Edwin S|2025 Chevrolet Colorado
Confirmed Sales Customer
8/19/2025
Best experience at a dealership Matt C. helped me get my dream truck and weeks later I do not regret it.
WILLIAM CRAWFORD
8/20/2025
Wow, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
MELISSA, TX
Erika E|2025 Chevrolet Trax
Confirmed Service Customer
8/19/2025
Service was outstanding 👏
8/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SANGER, TX
Sharron R|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/19/2025
Jarrett Able helped us with all three vehicle needs. Thank you
8/20/2025
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Chevrolet-Cadillac!
ARGYLE, TX
Jason S|2019 Chevrolet Tahoe
Confirmed Service Customer
8/16/2025
Gavynn did great job
8/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FLOWER MOUND, TX
Jamie L|2025 Chevrolet Trax
Confirmed Sales Customer
8/16/2025
Everyone was very kind and Jagger was very patient with me as I was trying to decide which vehicle to buy. I am very pleased with the service and the vehicle. I will definitely refer James Woods Auto in Denton to others.
JAGGER MCCARTY
8/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PROVIDENCE VILLAGE, TX
Dustin L|2011 Chevrolet Tahoe
Confirmed Service Customer
8/18/2025
great
8/19/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
TIOGA, TX
Terry E|2009 Chevrolet Silverado
Confirmed Service Customer
8/19/2025
Took two days to get a part but service was great. They always do me right I appreciate you guys. Thank you very much.
8/20/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
ARGYLE, TX
Kathy G|2019 Chevrolet Equinox
Confirmed Service Customer
8/19/2025
Jarret was kind and patient while explaining what I needed.
8/20/2025
Hi there, thank you for taking the time to leave a review for us at James Wood Chevrolet-Cadillac. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DENTON, TX
Brittany B|2026 Chevrolet Traverse
Confirmed Sales Customer
8/20/2025
We had an excellent experience. We felt very respected and valued as customers, and felt that Duane was very easy to work with and was very knowledgeable.
DUANE ASHFORD
8/21/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Chevrolet-Cadillac. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
AUBREY, TX
Jimmie D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/20/2025
I had an appointment for service on 2025 HD truck. I got to dealership, they were ready for appointment, got service done in a timely manner at a fair price.
8/21/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again.
DALLAS, TX
Don S|2023 Chevrolet Malibu
Confirmed Service Customer
8/21/2025
James Wood Chevrolet Service Department is outstanding! Fast oil change, professional staff, and even complimentary rides to work. Their customer service goes above and beyond—quick, reliable, and stress-free every time.
8/22/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac
AUBREY, TX
Ryan M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/20/2025
Jacob Rice did an excellent job dealership is friendly
JACOB RICE
8/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
KELLER, TX
Curtis B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/20/2025
felt it took way to long to find out the key cylinder for the tailgate did not work after I told the service person that is what the problem was then having to set over 4 hours to find out the part wa not in stock?
8/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Robert W|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/20/2025
Mike always make sure my experience is first class
8/21/2025
Hi, we are so happy to read such a great review about James Wood Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!
SANGER, TX
Nathan B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
We were very pleased with everything from the first welcome until we were ready to leave with our new ride. We have bought several vehicles from James Wood in Denton and every experience has been great. Jagger (our salesperson) was very good and answered all of our questions. Our experience was 5 out of 5 star rating. Nice work James Wood Team.
JAGGER MCCARTY
8/21/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Nathan! We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac
DENTON, TX
Glwadys A|2024 Chevrolet Tahoe
Confirmed Service Customer
8/20/2025
Service was fast and we had comfortable area to wait
8/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
SAVANNAH, TX
Nancy T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/21/2025
Everything went very smooth
DUANE ASHFORD
8/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! Best wishes, James Wood Chevrolet-Cadillac
OAK POINT, TX
Glenn B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/22/2025
Service a fast
8/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
NORTH RICHLAND HILLS, TX
Janwyn A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/23/2025
Everyone at the dealership is always pleasant and going the extra mile.
8/24/2025
Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HASLET, TX
Alexandria W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/25/2025
The process was fairly smooth. I do wish the process where prior appointments are set are a bit smoother because I booked the appointment for an oil change through the app but was still questioned about my visit and had to be transfered to someone else with a little confusion before exiting my car. I normally have a good experience so this wasn't much different other than that and oil being both inside and outside of my car once complete.
8/27/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
DENTON, TX
Michael G|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/25/2025
Great
8/27/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
TROPHY CLUB, TX
Johnny H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
It took almost two hrs even with an appointment. You reset my trip 2, that I was using to check how many miles I drive in a year. And you didn’t put what mileage to come back for an oil change. You put the same mileage and date as the day I was there.
8/26/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
AUBREY, TX
Rebeca F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/25/2025
👍🏻
8/27/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
DENTON, TX
James B|2025 Chevrolet Traverse
Confirmed Sales Customer
8/25/2025
Our experience was wonderful! We talked to Matt Taylor on the phone, told him we would be there in about 5 min and Matt greeted us at the door, We are in our 70's and Matt took care of us like no one has ever before. We have bought only Chevrolet's for 53 years for us and our 3 kids from starting to drive to graduating from College and to be honest we have never had anyone take care of us, answer all questions and show us every little detail on our new Car. Matt spent quite a lot of time explaining everything!!! I will recommend Matt to anyone I know, that will be car shopping! Also a shout out for Juan in finance, Juan was also very kind and helpful with us. David the manager was also extremely nice. We would say we got the whole package all in one dealship! We will definitely pass the word! Alice and Jim Barteau
MATTHEW TAYLOR
8/27/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, James! We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac
DENTON, TX
Joseph E|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/21/2025
Jagger McCarty was an excellent and professional salesman. He ensured all my questions were thoroughly answered and went above and beyond to explain all the features of my new Blazer EV. KUDOS to him! Also the sales manager Will Lewis was a very professional salesman and worked hard to ensure I was happy with the deal. Overall a great buying experience!
JAGGER MCCARTY
8/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Chevrolet-Cadillac. Congratulations on your new vehicle, Joseph! We look forward to helping again in the future. Take care!
HALTOM CITY, TX
Kathy A|2023 Chevrolet Blazer
Confirmed Service Customer
8/22/2025
Always great service! Samantha is great!
8/23/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!
PROVIDENCE VILLAGE, TX
Stephen F|2026 Chevrolet Colorado
Confirmed Sales Customer
8/23/2025
Great experience with fast and thorough service.
JACOB RICE
8/24/2025
We're glad everything was completed quickly and to your satisfaction! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, James Wood Chevrolet-Cadillac
DENTON, TX
Paul V|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/25/2025
Always a pleasure
8/27/2025
Hi, we are so happy to read such a great review about James Wood Chevrolet-Cadillac! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DENTON, TX
Tricia P|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/27/2025
Dropped off our chevy 2500 diesel due to check engine light coming on with multiple codes, power and emissions issue's. It took about 3-4 weeks to fix the issue, and athough i had to call/message because the updates and communication were slow coming or non existent, the technician figured out the problems and gave the advisor the info. Gavynn was informative about the issue's as they were found and eventually we ended up having to spend a lot more than we had. But the bright side of our future financial woes is that we have a working truck. Thank you Gavynn and the tech who worked on it.
8/28/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
DENTON, TX
Joseph M|2025 Chevrolet Blazer
Confirmed Service Customer
9/8/2025
Oil service change was pretty good and finished in an hour and half
9/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
DENTON, TX
Tony G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/9/2025
Great and friendly service
9/10/2025
Hi there, thank you; we appreciate your feedback! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again.
LEWISVILLE, TX
Ed H|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/25/2025
They got on the issues and repaired them fast, had truck back on road before end of day
8/26/2025
Ed Haas, thanks again for taking the time to leave us this information about your recent visit. We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
DENTON, TX
Terry E|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/27/2025
Got a really good deal thanks to Mr. Duane Ashford and the management and everyone involved thank you so much. I enjoyed my new Silverado custom very much. Thanks again.
DUANE ASHFORD
8/28/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Congratulations on your new vehicle, Terry! We sincerely value your business and look forward to your next visit!
ARGYLE, TX
Carol W|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/27/2025
Completed much fast here than estimated.
8/28/2025
Hi there, thank you so much for your positive comments about James Wood Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!
SANGER, TX
Jody L|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/7/2025
Jarrett Able was and is the reason I continue to have my pickup serviced at the dealership even though my vehicle is 12 yrs old. Thank you for your service 🙏❤......
9/8/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PONDER, TX
Gary E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/10/2025
Jacob our sales person was very friendly and helpful. He knew his product and also knew when to let my wife and I talk.
JACOB RICE
9/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CROSSROADS, TX
Joshua D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/10/2025
It was hands down the best dealership experience my wife and I have ever been apart of! Everyone was so nice and respectful and very honest! Highly recommend this no hassle dealership!
PATRICK RICHARDSON
9/11/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WYLIE, TX
Donald F|2022 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
was very good
9/11/2025
Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!
CARROLLTON, TX
Katherine M|2025 Chevrolet Traverse
Confirmed Service Customer
9/11/2025
was shocked with how long it took though.. 2 hours was more than i anticipated.
9/12/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GAINESVILLE, TX
Adam M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/9/2025
Mr. Norris worked with me and I was very happy with him. I brought truck in for step assist rails. I could’ve waited in hind sight. Had my truck done quick. And he took it a step further to explain why I was premature on wanting to do an oil change. Thank you guys!!! I will be back !!!!
9/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, James Wood Chevrolet-Cadillac
FRISCO, TX
Reggie R|2025 Chevrolet Tahoe
Confirmed Service Customer
9/10/2025
Mike got me right in for my scheduled maintenance and they were very efficient.
9/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Jason B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/10/2025
Quick and easy
9/11/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
PONDER, TX
David M|2017 Chevrolet Volt
Confirmed Service Customer
9/10/2025
Jared made the process smooth and trouble-free.
9/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Matthew R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/10/2025
TJ is an amazing sales consultant! I say that because there was NO pressure. I explained everything I was looking for and my situation. He showed me what was available and possible. Everything was seamless. In and out in under two hours.
TJ SMITH
9/11/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac
CROSSROADS, TX
Kyle K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
Wonderful atmosphere and very knowledgeable and helpful sales team!
DUANE ASHFORD
9/12/2025
Hi, we're happy you found our staff to be very knowledgeable and helpful during your experience here at James Wood Chevrolet-Cadillac. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ARGYLE, TX
Edward M|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/11/2025
Nice people good service kept me up to date
9/12/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
LITTLE ELM, TX
Robert S|2021 Chevrolet Corvette
Confirmed Service Customer
9/12/2025
I have James Wood service all my vehicles. All has been fine so far.
9/13/2025
It’s wonderful to hear that James has consistently taken good care of your vehicles! Reliable service from a trusted professional is exactly what we aim for, and we look forward to continuing to serve you.
HIGHLAND VILLAGE, TX
John F|2022 Chevrolet Equinox
Confirmed Service Customer
9/14/2025
I purchased a 2021 certified Equinox a month ago from James Wood. I have been hearing a rattle in the dash for a few weeks now. I took it in to Tim Wilkins in service. He had the service guys put cameras in the dash, and ultimately the make ready department took it and with microphones determined it was my garage opener and the rattle was running down the windshield. They spent hours on it. When I picked it up, there was no charge. I owned Lexuses for years. They can keep their muffins. This the best service department I’ve ever dealt with. Thank you Tin Wilkins!!!
9/15/2025
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac
KRUM, TX
Miguel L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/15/2025
They did a great job on my truck
9/16/2025
It’s great to hear your truck received excellent service—thank you for trusting us with your vehicle. Wishing you a fantastic day!
DENTON, TX
Jason H|2018 Chevrolet Suburban
Confirmed Service Customer
9/15/2025
Jarrett’s my favorite always professional and helpful
9/16/2025
Jarrett will be delighted to hear he’s your favorite—thank you for recognizing his professionalism and helpfulness. Wishing you a fantastic day!
FILLMORE, CA
Calandra N|2026 Chevrolet Traverse
Confirmed Sales Customer
9/15/2025
I had such a great experience at James Woods Chevrolet in Denton. Hands down Matt was exceptional, very welcoming, professional and truly made me feel like a valued customer. I called over the phone asked one question and a few hours later, I was on my way to pick up my new vehicle without any waiting. I would absolutely recommend James Woods Chevrolet to family and friends.
WILLIAM CRAWFORD
9/16/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SAGINAW, TX
Rawlin M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/17/2025
This was an extended transmission issue in which it took over 3 months to get resolved. My Service adviser Edwin made the difference. He was timely in his responses, always kept me updated, and was always honest in helping me set expectations.
9/18/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LEWISVILLE, TX
Alvin G|2025 Chevrolet Corvette Z06
Confirmed Service Customer
9/17/2025
Excellent experience
9/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NORTHLAKE, TX
Scott P|2017 Chevrolet Traverse
Confirmed Service Customer
9/12/2025
Great communication and delivered the repairs as promised
9/13/2025
We’re glad our team kept you informed and completed the repairs as promised! Clear communication and reliability are what we strive for, and we look forward to serving you again.
DENTON, TX
Eugene J|2025 Chevrolet Blazer
Confirmed Service Customer
9/12/2025
Excellent service manager, quick diagnostic and repair, and great waiting area.
9/13/2025
It’s great to hear that your experience was efficient and comfortable! We’ll continue providing quick diagnostics and repairs in a welcoming environment for every visit.
DALLAS, TX
Thomas W|2023 Chevrolet Corvette
Confirmed Service Customer
9/14/2025
Initially the dealership could not decide what service was required or what the cost would be. The next day they gave me a quote and I authorized the service. I arrived to pick up the car only to find that the final price was far more than quoted (hundreds of dollars more). It took quite a while to resolve, but in the end, the dealership honored the quote and made things right. If it were not for all of the confusion and frustration that it caused, I would have given a given higher marks.
9/15/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HIGHLAND VILLAGE, TX
Jerry E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
Every one was great the car rental people were awesome the lady that took my money was awesome Gavynn was above awesome Best service any where
9/16/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LAKE DALLAS, TX
Ronnie W|2021 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
Good quick service on my oil change while I waited - also pointed out a few things that needed to be fixed next time
9/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEWISVILLE, TX
Charlotte P|2026 Chevrolet Trax
Confirmed Sales Customer
9/18/2025
Good Afternoon My experience with James Wood Autopark was amazing and JT Smith was great with the information on my Trax and Mr Olivare was awesome with the financing of the car And both were so nice Thank you Charlotte Pannell
TJ SMITH
9/19/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!
KRUM, TX
Michael M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/21/2025
The salesman Jacob was straightforward, informative and helpful both regarding my trade-in and the new car purchase. I wasn't really expecting to buy a new car when I brought my old car in for service, but Jacob was able to handle everything so efficiently that we were able to get everything done same day. He even stayed several hours past the end of his workday, making sure the new car got detailed and then running through the features, so that I could go home with a new car.
JACOB RICE
9/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CORINTH, TX
Randy H|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/18/2025
Great experience, I understand now why people drive hours to work with James Wood
DUANE ASHFORD
9/19/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit. Take care!
CADDO MILLS, TX
Joseph W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
Gavynn and the team at James Wood took great care of my service needs once again!
9/19/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SANGER, TX
Teddy E|2025 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Great service. Complimentary car wash was appreciated!
9/20/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
DECATUR, TX
Katelyn G|2026 Chevrolet Equinox
Confirmed Sales Customer
9/21/2025
Everyone was great. Thank you for your help James wood!
MATTHEW TAYLOR
9/22/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
KRUM, TX
Kurt T|2026 Chevrolet Equinox
Confirmed Sales Customer
9/23/2025
Our salesman Ronnie was very helpful in getting our choice of car ready, we originally looked at different one a bit to bare. We looked at the one we purchased on our way out. Called the next day to get the car we did purchase. He got the car in for prep before we arrived. We got our deal done and it was also very timely getting the deal closed when we arrived. Once we were done with that that Ronnie then took us through the new technology on the car and helped set up things the way I wanted them. Great experience!
RONALD EISON
9/24/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Kurt! We look forward to helping again in the future. Best wishes, James Wood Chevrolet-Cadillac
PONDER, TX
Philip D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/23/2025
Great experience got vehicle I wanted.
TJ SMITH
9/24/2025
Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle, Philip! We look forward to your next visit! Best wishes, James Wood Chevrolet-Cadillac (112277-13)
FRISCO, TX
Larry S|2026 Chevrolet Colorado
Confirmed Sales Customer
9/23/2025
In and out the door in record time with a fair trade and a great deal on the new vehicle that I wanted.
PATRICK RICHARDSON
9/24/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Chevrolet-Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.
DENTON, TX
Jeffrey S|2003 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Mike went above and beyond in trouble shooting my vehicles issue
9/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!
DENTON, TX
Norman R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Service was great! Was in and out within an hour.
9/24/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
DENTON, TX
Michael B|2023 Chevrolet Tahoe
Confirmed Service Customer
9/24/2025
James Wood Autopark is the best dealer and place for service ever!
9/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PONDER, TX
Kenneth B|2022 Chevrolet Tahoe
Confirmed Service Customer
9/25/2025
Gavynn was professional and very helpful. Issue was resolved
9/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DENTON, TX
Chad B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/25/2025
Gavynn was very attentive to my idiotic minor annoyance by my truck's apparent gremlins. Gavynn went above and beyond for me.
9/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BRIDGEPORT, TX
Shannon P|2025 Chevrolet Trax
Confirmed Sales Customer
9/25/2025
Quick and friendly service
MICHEL WOODS
9/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GRAND PRAIRIE, TX
Chris F|2023 Chevrolet Traverse
Confirmed Service Customer
9/26/2025
Service was good wait time to have work completed was very good I was greeted promptly.
9/27/2025
We’re happy your service visit was prompt and efficient! Making your time with us seamless is always our goal, and we look forward to seeing you again soon.
DENTON, TX
Leslie C|2026 Chevrolet Colorado
Confirmed Sales Customer
9/26/2025
It was the most efficient process for buying a new vehicle that I have ever experienced in my 46 years of buying new vehicle's. I will recommend Duane Ashford to my friends when they are looking to buy a new Chevy. And I will definitely recommend James Wood Auto to all of my friend's looking for new or used vehicle's.
DUANE ASHFORD
9/27/2025
Wow, thank you for the amazing feedback! We’re thrilled Duane and our team could make your purchase seamless and memorable. We appreciate your recommendations and can’t wait to see you again soon.
DENTON, TX
Ricky L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/28/2025
Brandon Stolp and Samantha are the best. They know their business, they are professional, get things done when they say they will and have fun doing it. When you love your job, you will never work a day in your life!!
9/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac
LAKE DALLAS, TX
Dino S|2020 Chevrolet Corvette
Confirmed Service Customer
9/29/2025
Jarret was my service advisor when I brought my Corvette in for service. He greeted me right after I pulled in so no wait. Jarret was very professional, friendly and kept me informed of additional upcoming services that my car needed. My Corvette service was completed within the time promised and the checkout staff was very friendly.
9/30/2025
Jarret will be proud to know he made such a positive impression with his professionalism, friendliness, and attention to detail. Thank you for trusting us with your Corvette—we can’t wait to provide the same care on your next visit!
DENTON, TX
Perry H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
I have a service contract that I purchased when I bought the truck new. Tge contact covers oil changes. The Service Tech forgot to call for service approval. For some reason I was charged $19.00, first time ever. And my tires didn't get rotated as requested. No I was happy with how quickly The oil change was completed.
9/30/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DENTON, TX
Robert B|2021 Chevrolet Tahoe
Confirmed Service Customer
10/5/2025
prompt,professional service. the best I have had at James wood
10/6/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
DENTON, TX
Terence M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/5/2025
Scheduling service is challenging. The service advisor told me he can’t schedule service in days he is not there. I have a challenging schedule so now we are trying to navigate two schedules. I waited for a month to get my vehicle in. That’s dumb. My truck went in for two things. The first item needs parts….still have not heard on parts. The second issue was not fixed. Radio still cuts out multiple times after starting truck.
10/6/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FLOWER MOUND, TX
Frank W|2019 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Gaven did a great job in keeping us informed about our car.
10/7/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
ARGYLE, TX
Deborah S|2026 Chevrolet Equinox
Confirmed Sales Customer
10/6/2025
Matt and Juan were the epitome of professionalism. With ease they put me in a beautiful truck perfect for me. They treated me like I was a person and not a number. If they get commission, they should. They were absolutely the most enjoyable visit and I left the happiest. Didn’t even look back once! Thank you I love her.
WILLIAM CRAWFORD
10/7/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Best wishes, James Wood Chevrolet-Cadillac
CORINTH, TX
Michael M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
James Woods Chevy are fast and gets the job done. Also give you pricing for things you made need or ask for.
9/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
JUSTIN, TX
Frederick H|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/26/2025
THE GREAT SERVICE REP TIM!!!!!
9/27/2025
Tim will be thrilled to hear your enthusiastic feedback! We’re glad he made such a positive impression, and we look forward to seeing you again soon.
ARGYLE, TX
Gregory S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
Everything was done the right way. Was all good on your end. Thanks
9/27/2025
We’re happy everything was done the right way! Your acknowledgment means a lot, and we look forward to assisting you again for another seamless visit soon.
KRUM, TX
Mary M|2017 Chevrolet Malibu
Confirmed Service Customer
9/27/2025
Jarrett Abel, my Service Advisor provided excellent service. He was attentive to my needs and worked with my insurance company, James Wood transmission Department, and the car rental/loaner team to make sure I was taken care of during the stressful time of maintenance repairs needed on my vehicle. Jarrett kept me informed regularly on the process with the insurance company, repairs, and car rental/loaner service. I will continue to bring my vehicle to James wood and see Jarrett Abel as my service provider.
9/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LITTLE ELM, TX
Maricela D|2021 Chevrolet Blazer
Confirmed Service Customer
9/28/2025
I had lost faith in James Wood Service department with my past experience at James Wood in Decatur service department. James Wood Autopark has restored my faith in all things SERVICE! Gavyn Norris was very helpful and communicated with me in a timely fashion, he had my work approved by the extended warranty and had my car back to me within 24 hours. I will make the drive from Decatur to Denton for service from now on. Maybe James Wood in Decatur will take a field trip to the Denton store to see how things should be done!!
9/29/2025
Hi, we are so pleased you enjoyed your visit to James Wood Chevrolet-Cadillac! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DECATUR, TX
Pamela N|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/6/2025
Samantha got our vehicle in on-time, and finished when promised. Always a great experience with JW service!
10/7/2025
We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know! Best wishes, James Wood Chevrolet-Cadillac
LITTLE ELM, TX
Deanne F|2024 Chevrolet Trax
Confirmed Service Customer
10/8/2025
Fast friendly service
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEWISVILLE, TX
Clay H|2023 Chevrolet Tahoe
Confirmed Service Customer
10/9/2025
Tire sale was perfect. Mike was great help
10/11/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DENTON, TX
Gary G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
Everyone was great!
10/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANGER, TX
Divya R|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/10/2025
They did not rotate my tires, did not fill the washer fluid, did not fill air pressure in my tires. Did not fix my issues that I mentioned they simply said couldn’t reproduce the issues that I mentioned. The moment I got my vehicle back still have the issues that I mentioned to them. This is not the first time it happened at my last service as well.
10/11/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
AUBREY, TX
Bradley P|2026 Chevrolet Colorado
Confirmed Sales Customer
10/12/2025
My sales guy jagger was great Service department has been an issue only had my vehicle for four days. I have engine codes. They took it in and worked on. It called me to come pick it up a couple days later just for me to open the door of the truck and see engine codes and the steering wheel was not steering. Couldn’t even pull my truck off the or put it in park to drive off
JAGGER MCCARTY
10/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CORINTH, TX
Frederick H|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/13/2025
First Service Rep was not verry communicative but WHEN my preferred Service Advisor returned from time off and got involved then the process & service REALLY picked up!! Tim Watkins keep me informed of the status to it's completion ! TIM is the greatest!!!
10/14/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
ARGYLE, TX
Philip D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
My Vehicle was fixed the first time , Great Job! The loner Vehicle was the dirties vehicle I have ever been given in dealership it had at least 1/4 inch dirt on window, with No window liquid to clean it. I took it down the street and wash at the car wash the car smell like sweat poor customer care!!
10/14/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FRISCO, TX
George O|2026 Chevrolet Equinox
Confirmed Sales Customer
10/8/2025
The experience I had there was fast and easygoing
DUANE ASHFORD
10/9/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!
DENTON, TX
Jackie H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2025
My sales person Andrew was awesome. He provided me with all the information that was needed. He was very knowledgeable about the truck that I purchased. I give Andrew a rating of 10 out of 10. Thank you Andrew
ANDREW HAMPTON
10/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
MESQUITE, TX
Scott P|2017 Chevrolet Traverse
Confirmed Service Customer
10/11/2025
Recall work was completed exceptionally quick. My service rep did a great job of communicating with me.
10/12/2025
Thank you for recognizing our efficiency! Completing recall work quickly while keeping you informed is exactly what we aim for, and your kind words about your service rep truly make our day. We hope future visits are just as effortless and reassuring!
DENTON, TX
Toby B|2025 Chevrolet Equinox
Confirmed Service Customer
10/14/2025
Very helpful!!! The check out girl helped my when I wanted to use my rewards to pay for oil change.
10/15/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Tom Clark Chevrolet
CORINTH, TX
Miles M|2020 Chevrolet Traverse
Confirmed Service Customer
10/15/2025
Edwin has helped us since we purchased our Traverse at James Woods Chevy. He's professional and transparent.
10/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HIGHLAND VILLAGE, TX
Roy H|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/15/2025
Same good service I have always had. I got in at time promised and out and on the road as schedule
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUBREY, TX
Theodore Y|2012 Chevrolet 3500 Silverado
Confirmed Service Customer
10/16/2025
Service Department does excellent work. Service Rep Tim Wilkins is professional and easy to work with.
10/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LEWISVILLE, TX
John M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/17/2025
Jarrett Able always makes sure I know the problem and the cost of the service. Also calls when the service in completed. Very easy to work with.
10/18/2025
Jarrett will be delighted to hear your feedback! Keeping you informed and making service easy is exactly what we aim for. Please don’t hesitate to reach out if there’s anything additional we can do for you.
DENTON, TX
Kristin W|2017 Chevrolet Suburban
Confirmed Service Customer
10/17/2025
The staff is amazingly kind and professional.
10/18/2025
We’re so glad our staff’s kindness and professionalism stood out to you! It’s exactly the experience we aim to provide every time, and we look forward to welcoming you back soon for another wonderful visit.
FLOWER MOUND, TX
John S|2024 Chevrolet Equinox
Confirmed Service Customer
10/18/2025
Oil change was done as expected.
10/19/2025
We’re happy your oil change went just as expected — smooth and timely! That’s the kind of consistency we love providing every time you stop in.
DENTON, TX
Randy L|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/21/2025
Fine
PHILLIP SURLES
10/23/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
HASLET, TX
John M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
Great
10/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DENTON, TX
Lynn Z|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/23/2025
Jared in service handled the issue I had with my Silverado professionally and quickly. Very satisfied with my experience!
10/24/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
PILOT POINT, TX
Sheridan S|2023 Chevrolet Bolt EV
Confirmed Service Customer
10/24/2025
I came in for what I thought was a quick maintenance visit, getting tires rotated and an air filter changed. I also opted for the Silver wash. I had an 11 am appointment and arrived at 10:55 am. I mentioned that I had a 1 pm meeting and that I needed to leave in time for this. I went to the waiting room to work, but the Wifi wasn't working. Then around 12:15 am I asked at the desk for an update, mentioning again that I had a 1 pm meeting. They sent someone to check and told me that the maintenance was done and it was just getting the carwash. Should be done in 5-10 minutes. At 12:30 I asked again and was told it should be done in like 5 minutes. I asked if I could go ahead and pay so I could walk out the door the moment the car was ready. I paid, and waited. And waited. I ended up making a call to cancel my meeting at 12:55. The car didn't arrive until around 1:15 pm.
10/25/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
DENTON, TX
Wilbur F|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/27/2025
Mike Belew is always spot on with his customer service and communication. He communicates the issues, what the technicians found and when to expect the problem to be resolved. When I came to pick up our vehicle, we noticed an additional problem that Mike immediately went into action to fix.
10/28/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SANGER, TX
Candice S|2017 Chevrolet Corvette
Confirmed Service Customer
10/14/2025
Went very smoothly
10/15/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PONDER, TX
Leigh Ann H|2020 Chevrolet Equinox
Confirmed Service Customer
10/14/2025
The staff is always very kind and friendly.
10/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ARGYLE, TX
Phyllis M|2025 Chevrolet Blazer
Confirmed Service Customer
10/15/2025
Very knowledgeable and friendly staff
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ARGYLE, TX
Datcu R|2025 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
Everything was completed as expected
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CORINTH, TX
Eugene S|2023 Chevrolet Colorado
Confirmed Service Customer
10/18/2025
On time No concerns Everyone helpful
10/19/2025
We’re thrilled everything ran right on time and that our team was so helpful throughout your visit! That kind of seamless experience is exactly what we aim for every single day.
LITTLE ELM, TX
Robert K|2026 Chevrolet Equinox
Confirmed Service Customer
10/20/2025
Everything was pretty easy ,from the pull up, my Advisor reception and the wait in a comfortable clean environment.
10/21/2025
We’re happy to hear that the entire process—from pull-up to waiting in a clean, comfortable environment—was easy for you! Providing a welcoming and convenient experience is what we strive for, and we’ll be ready to make your next visit just as effortless!
DENTON, TX
Michael S|2018 Chevrolet Colorado
Confirmed Service Customer
10/22/2025
Y'all are the best
10/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
THE COLONY, TX
Juan C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/23/2025
Great communication
10/24/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BROWNSVILLE, TX
Brent R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/23/2025
Great service. Easy process.
10/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
DENTON, TX
Mary Y|2026 Chevrolet Equinox
Confirmed Sales Customer
10/28/2025
We came in to look at a used car; we ended up buying a new car; Christian was our salesperson. He was patient, kind and made sure we only looked at what was on our wish list. This is our 9th purchase at this dealership; we won't go anywhere else.
CHRISTIAN BARRERA
10/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Mary! We are always more than happy to assist you if anything else comes up. Best wishes, Tom Clark Chevrolet
PONDER, TX
Mariano C|2026 Chevrolet Equinox
Confirmed Sales Customer
10/27/2025
Jacob Wood made the process so smooth and easy. What can be a stressful decision turned out to be stress free and simple. 10 out of 10 will go see Jacob again.
JACOB RICE
10/28/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HASLET, TX
Whitney V|2026 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
I recommend some process improvements for handling scheduled appointments. I had a 9:40 AM appointment for a simple oil change, but upon arrival and check-in, I was informed it would take about two hours. I had scheduled the appointment and blocked time on my calendar specifically to ensure a quick, efficient visit. Since I live 35–40 minutes away in a neighboring county, using the courtesy car service to return home wasn’t practical. Everyone I interacted with was friendly and helpful, but there seems to be room for improvement in managing scheduled appointments versus walk-ins and existing backlogs to better respect customers’ appointment times.
10/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DECATUR, TX
Jorge Z|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
Excellent service and customer care...
10/31/2025
We truly appreciate your kind words about our service and care—it’s wonderful to know you felt well taken care of. We look forward to seeing you again soon for another excellent visit!
DENTON, TX
Jeremy R|2026 Chevrolet Equinox
Confirmed Sales Customer
10/31/2025
Great place
DUANE ASHFORD
11/1/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SANGER, TX
Joshua L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
We had a wonderful experience buying our new truck. Thank you to Duane for the best customer service.
DUANE ASHFORD
11/3/2025
We’re thrilled you had a wonderful experience purchasing your new truck! Duane will be delighted to hear your kind words. We look forward to continuing to provide exceptional service on every future visit!
PONDER, TX
Jackie E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Experience was great but don’t like that owners Manuel does not come with vehicle
DUANE ASHFORD
11/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DALLAS, TX
Rohan M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/3/2025
It was a pleasant experience. Patrick is the person I had worked with who made the process seamless. I would recommend him
PATRICK RICHARDSON
11/3/2025
Patrick will be thrilled to hear your feedback! Making the process seamless and pleasant is exactly what we aim for, and we appreciate your recommendation to others.
JUSTIN, TX
Michael B|2023 Chevrolet Tahoe
Confirmed Service Customer
11/4/2025
Perfect service experience!
11/4/2025
We’re delighted you had a perfect service experience! Striving for “perfect” is what keeps our team motivated — because when you leave happy, we know we’ve done our job right down to the last detail.
PONDER, TX
Scotty R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Service advisor, Gavin was awesome!
11/5/2025
Thank you for highlighting Gavin! He’ll be thrilled to know his efforts made such a strong impression. We love having team members who make service feel effortless and friendly, and we’ll be ready to provide the same outstanding care on your next visit!
CORINTH, TX
Jonathan L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
DID A GREAT JOB!!
11/5/2025
We love hearing “DID A GREAT JOB!!” — thank you! It’s always our goal to deliver service that exceeds expectations, and we’re delighted to know we hit the mark. We’ll keep up the great work for your next visit!
SANGER, TX
Scott R|2023 Chevrolet Tahoe
Confirmed Service Customer
11/6/2025
I needed service in both our vehicles ( one was the L87 recall) and the team accommodated me with shuttle service and all was done in a timely manner. My service advisor, Cole Fellers, answered all of my questions and was great!
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CORINTH, TX
Willard E|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/6/2025
Nice, polite personnel and fast service.
11/7/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DENTON, TX
Cynthia F|2025 Chevrolet Trax
Confirmed Service Customer
11/10/2025
Evidently no one at tthe dearlership knows how to change an email address - I've only chnaged it 20 plus times since March 3, 2025. And each time I'm assured the change was done. If you can't change an email I'm kind of doubtful on anythingelse being done correctly.
11/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DENTON, TX
Rickey D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/10/2025
Shellie and sales folks were Great.
CHRISTOPHER DOUGLAS
11/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WAXAHACHIE, TX
Keith M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/11/2025
Friendly and met the time frame stated. Also, the ease of setting up the appointment and was taken at my set time.
11/12/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
OAK POINT, TX
John T|2026 Chevrolet Silverado EV
Confirmed Service Customer
10/29/2025
Bought my Silverado ev and it went well
10/29/2025
Congratulations on your new Chevrolet Silverado EV! We’re happy to hear your purchase went well, and we look forward to helping you enjoy it for many miles to come with the same great service you experienced.
PROVIDENCE VILLAGE, TX
Bernadette O|2026 Chevrolet Traverse
Confirmed Sales Customer
11/1/2025
My salesperson made buying my vehicle a speedy and efficient service! Super friendly service by ALL staff was also an added positive experience.
PATRICK RICHARDSON
11/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MUENSTER, TX
Taelor W|2025 Chevrolet Trax
Confirmed Sales Customer
11/2/2025
I love environment, Bryan Buckhanan got me in out with my new car.
BRYAN BUCKHANAN
11/3/2025
Congratulations on your new car! We're happy you found our staff to be so supportive during your experience here at Tom Clark Chevrolet. We look forward to your next visit. Take care!
DENTON, TX
Ruth P|2026 Chevrolet Equinox
Confirmed Sales Customer
11/3/2025
It was wonderful as always! We have bought I think around 15 cars from James Wood now Tom Clark and we love all of our salespeople (Jesse, John and now Will) and the finance expert (Juan).
JOHN TERRY
11/3/2025
Wow — fifteen cars and counting! That kind of loyalty means the world to us. We’re honored that Tom Clark Chevrolet, along with Jesse, John, Will, and Juan, have earned your continued trust. Here’s to more smooth purchases and happy drives with the James Wood family!
JUSTIN, TX
Phu L|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
11/3/2025
Very good experience. Thanks to Jacob and Scotty for making enjoyable.
JACOB RICE
11/3/2025
Jacob and Scotty will be thrilled to hear your feedback! Creating an enjoyable, seamless experience is exactly what we strive for, and we look forward to welcoming you back for many more positive visits.
SOUTH LAKE, TX
David H|2026 Chevrolet Equinox
Confirmed Sales Customer
11/3/2025
I was treated with the utmost respect. Felt very welcome to be at the dealership. Duane is the best sales person I dealt with. Very knowledgeable an accessible.
DUANE ASHFORD
11/3/2025
Duane will be thrilled to hear your feedback! Providing respectful, welcoming service and expert guidance is what we aim for, and we look forward to continuing that same exceptional care for you.
DECATUR, TX
Jerry D|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
11/5/2025
great
JACOB RICE
11/5/2025
Thank you for your “great” review! We’re so glad your experience left a positive impression, and we look forward to keeping that same great energy alive each time you stop by!
COLLINSVILLE, TX
Brittany W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/13/2025
Quick oil change
11/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
David W|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/12/2025
Always a great experience at James Wood Chevrolet Denton
11/13/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ARGYLE, TX
Tonye M|2015 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Everyone was friendly. I didn’t have to wait long to get a ride home.
11/13/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Robert R|2025 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
Fast service, well informed and comfortable environment for waiting
11/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
Giovanna S|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/13/2025
Everyone was really nice and friendly
11/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Amy M|2014 Chevrolet Malibu
Confirmed Service Customer
11/14/2025
Quick car repair
11/15/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
DENTON, TX
Jace R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/14/2025
Jacob Rice did phenomenal with helping me find my new truck. Great experience overall!
JACOB RICE
11/15/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Jace! We look forward to helping again in the future. Take care!
DENTON, TX
Ronald J|2021 Chevrolet Equinox
Confirmed Service Customer
11/14/2025
I went in for an oil change and scheduled transmission maintenance. Jarrett set up the appointment and told me how much it would cost and about how long it would take. He notified me when the maintenance had been completed. I also appreciated the system checks and car wash.
11/15/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
LITTLE ELM, TX
Karen J|2025 Chevrolet Trax
Confirmed Service Customer
11/17/2025
Service done quickly
11/18/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
LAKE DALLAS, TX
Lucas R|2026 Chevrolet Equinox
Confirmed Sales Customer
11/18/2025
Jager was great, he really made the whole process easy and enjoyable.
JAGGER MCCARTY
11/19/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Charles F|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/18/2025
Came in for an oil change and to have a recall issue fixed. It was a great experience. Cole was very helpful and my vehicle was ready in timely manner.
11/19/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Clark Chevrolet! We sincerely value your business and look forward to your next visit!
DENTON, TX
Linda M|2016 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
Excellant Customer Service from the arrival time of appointment to the check out time of service completion!! Excellant Staff and very professional!! Speicail thanks to Tim Wilkens!! He takes care of my needs every time, especially this last emergency situation I encurred with my Equinox!!
11/19/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CORINTH, TX
Theodore Y|2012 Chevrolet 3500 Silverado
Confirmed Service Customer
11/18/2025
Service Department is very conscientious, making sure my problem was completely corrected. I enjoy working with Tim Wilkins (Service Rep). While he is always professional, he is friendly and easy to work with.
11/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEWISVILLE, TX
Margaret H|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/19/2025
Mike B is always amazing!! Takes the best care of us and gets everything done quickly and completely.
11/20/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
ARGYLE, TX
Shari E|2024 Chevrolet Trax
Confirmed Service Customer
11/19/2025
Great service, friendly staff
11/20/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
KRUM, TX
Arturo P|2020 Chevrolet Malibu
Confirmed Service Customer
11/19/2025
Tuve que regresar pero lo resolvieron
11/20/2025
Gracias por sus comentarios. Valoramos mucho sus opiniones, ya que nos ayudan a brindar el mejor servicio a nuestros clientes. No dude en contactarnos si tiene alguna pregunta o inquietud. Esperamos volver a atenderle pronto.
DENTON, TX
Peggy K|2016 Chevrolet Trax
Confirmed Service Customer
11/19/2025
Thank you for working with me.
11/20/2025
You’re very welcome! We’re glad we could assist you and look forward to helping you again in the future.
DENTON, TX
Sharon L|2023 Chevrolet Traverse
Confirmed Service Customer
11/21/2025
Jared was very knowledgeable, helpful and responded to my calls in a timely manner.
11/22/2025
Your thoughtful and detailed praise means a lot—Jared’s knowledge, helpfulness, and timely communication are exactly what we aim for, and we’re thrilled it made your experience seamless.
DENTON, TX
Bill P|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Brandon Stolp & Tim Wilkins took great care of me.
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LAKEWOOD VILLAGE, TX
Lee R|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/14/2025
only problem was that they did not fill my def tank I had to go back and get the container from service manager
11/15/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
KELLER, TX
Dugan B|2024 Chevrolet Tahoe
Confirmed Service Customer
11/15/2025
Everyone was very professional and willing to help me with my needs.
11/16/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Tom Clark Chevrolet and we hope to see you again soon!
AUBREY, TX
Bryan M|2023 Chevrolet Tahoe
Confirmed Service Customer
11/15/2025
Cole was very helpful and gave me several options to achieve my service needs with minimal inconvenience
11/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ARGYLE, TX
Michael B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/18/2025
Best service department ever!
11/19/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
PONDER, TX
Robert W|2024 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Even though I had an appointment once I pulled into the bay it took forever for my service attendant to check me in. After that it went smoothly.
11/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LITTLE ELM, TX
James H|2023 Chevrolet Corvette Z06
Confirmed Service Customer
11/19/2025
Mike Belew makes getting your vehicle serviced almost as fun as going to happy hour! Thank you Mike for your efficiency and knowledge.
11/20/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FRISCO, TX
Cody D|2024 Chevrolet Tahoe
Confirmed Service Customer
11/20/2025
Great Service
11/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KRUM, TX
Preston D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/21/2025
Gavin is the man but I’ve had issue after issue with this truck and something y’all have previously replaced is already out again. I don’t want to have to leave a poor google review because like I said Gavin is such a pleasure working with but that may have to be the next move to let others know my honest opinion
11/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CORINTH, TX
William W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/21/2025
Friendly, knowledgeable and easy to talk to.
DUANE ASHFORD
12/2/2025
Thank you for the friendly and thoughtful feedback—knowledgeable and approachable service is what we aim for, and we’re glad your visit reflected that perfectly.
MUENSTER, TX
Norman R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
Samantha ensured that the issue was resolved and that everything was working properly before I left.
11/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
James H|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/25/2025
Nice job
11/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HICKORY CREEK, TX
William G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/25/2025
The experience has been great from beginning to end. I appreciate their ability to be helpful and make recommendations without the high-pressure nonsense I’ve gotten from other dealerships. Thank you!
WILLIAM CRAWFORD
11/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MARLOW, OK
Courtney C|2021 Chevrolet Tahoe
Confirmed Service Customer
11/25/2025
Great service!
11/26/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CONROE, TX
Eric D|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
11/26/2025
Edwin always takes great care of me
11/27/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
FLOWERMOUND, TX
Duane M|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
11/26/2025
The purchasing experience could not have been any better because it was absolutely stress free..! The staff members there are professional and polite. We got a great value on our trade in and we felt very comfortable with the price we paid for our new one. Great folks..!
WILLIAM CRAWFORD
11/27/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!
ROWLETT, TX
Michael B|2026 Chevrolet Trax
Confirmed Sales Customer
11/27/2025
It was friendly and fast. Wendi was honest and straight forward. Helpful and respectful.
GWENDOLYN LITTLE
11/28/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
DENTON, TX
Michael W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
Great
ANDREW HAMPTON
11/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SANGER, TX
Matthew C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/21/2025
My purchase was made because I found a vehicle whose price was significantly discounted by the manufacturer. I asked the local management team for what else they could do and they did not budge on anything for which I asked. There are many parts to a deal but I felt that because the vehicle was a clear out by Chevy, they didn’t need to do anything further. I especially did not like dealing with Mr Olivares in finance. I felt like I needed a bath after working with him. After he and local management had rebuffed me on every item for which I had requested a little more to make me feel optimum about the deal, and after the ink had dried on the contract, he reminded me of this survey. I told him to his face that his timing for my satisfaction was poor. Again, I emphasize, Chevy gave me a significant discount on a 2025 loaner that had lots of discount. I told them I felt good but would appreciate a little more of a push at the local level to make it better for me. They chose not to do it. So in all the experience does not warrant an excellent rating but I’ll give them a 3 out of 5
CHRISTIAN BARRERA
11/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ARLINGTON, TX
Stephanie D|2026 Chevrolet Equinox
Confirmed Sales Customer
11/24/2025
Super easy to work with.
JACOB RICE
11/25/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AUBREY, TX
Syvlester B|2020 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Always quick & dependable service from Jarrett & the others. Car wash was really done well, wife wavers happy! Thank you!!
11/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to helping again in the future. Take care!
DENTON, TX
Jeffrey M|2025 Chevrolet Blazer
Confirmed Service Customer
11/24/2025
great service
11/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
KRUM, TX
Ganapathi V|2024 Chevrolet Colorado
Confirmed Service Customer
11/27/2025
As always, everything went smoothly. I appreciate the first class customer service.
11/28/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!
FRISCO, TX
Dustin S|2026 Chevrolet Equinox
Confirmed Sales Customer
11/30/2025
All staff was friendly and inviting. I did not feel overly pressured to make a purchase, which was nice!
WILLIAM CRAWFORD
12/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PONDER, TX
Christian J|2024 Chevrolet Colorado
Confirmed Service Customer
11/30/2025
Easy to schedule and quick in and out. On this service I waited for the car and did not take long.
12/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LEWISVILLE, TX
Gerardo R|2026 Chevrolet Traverse
Confirmed Sales Customer
12/1/2025
Christian was quick and to the point. I gave him my out the door price range and need for a vehicle which he didn't deviate from. The sale manager was able to give me my asking price for my trade in which elevated my stress completely.
CHRISTIAN BARRERA
12/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HICKORY CREEK, TX
Philip C|2017 Chevrolet Colorado
Confirmed Service Customer
12/2/2025
You always have room for us in the schedule, Tim Wilkins is GREAT with communication and assistance, pricing and cycle time (vehicle drop off to completion) is very fair/reasonable.
12/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Clark Chevrolet. We hope to see you soon!
TROPHY CLUB, TX
Joann F|2018 Chevrolet Tahoe
Confirmed Service Customer
12/4/2025
I had an appointment with Jarrett and he was courteous and helpful. It took less than an hour to get my oil changed and tires rotated.
12/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DENTON, TX
Jeremiah R|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
12/5/2025
No pressure, honest and open negotiation. Best deal I found all over DFW for the new suburban.
PATRICK RICHARDSON
12/6/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!
ODESSA, TX
Duane M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
12/5/2025
I had the Service Department install a tonneau cover on my new 2025 Silverado. They did an excellent job and my service advisor, Mike was very helpful and professional..!
12/6/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
ROWLETT, TX
Wayne G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
staff was great
12/6/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
SAVANNAH, TX
David E|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/8/2025
It was an oil change
12/9/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LANCASTER, TX
Mitzi B|2026 Chevrolet Traverse
Confirmed Sales Customer
12/8/2025
It was a very good experience! My salesman, Christian, was awesome. He was very knowledgeable and patient with all my questions. It was the most stress free car buying experience I have ever had. I would highly recommend Tom Clark dealership!
CHRISTIAN BARRERA
12/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Mitzi! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENTON, TX
Donna J|2026 Chevrolet Equinox
Confirmed Sales Customer
12/3/2025
Love the dealership. Our salesman was fabulous
JACOB RICE
12/4/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Clark Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
RUNAWAY BAY, TX
Cheryl M|2022 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Jarret Abel is always great and lets me know what is going on and calls when my car is ready
12/6/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
DENTON, TX
Steven N|2024 Chevrolet Trax
Confirmed Service Customer
12/11/2025
Love coming here. Everyone is so friendly. Patient explains things thoroughly and that chairs are comfortable and you have free Wi-Fi
12/12/2025
We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
PROVIDENCE VILLAGE, TX
Kena B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Everyone was pleasant and quick to respond. Oil change got done in about an hour .Faster than estimated. Thank you.
12/12/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing Tom Clark Chevrolet and we hope to see you again.
LITTLE ELM, TX
Gary F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Took care of my problem fast even with an appointment.
12/13/2025
We’re happy we could resolve your issue quickly! Even with an appointment, our team aims to make every visit efficient and stress-free.
PONDER, TX
Lisa D|2012 Chevrolet Silverado
Confirmed Service Customer
12/12/2025
Edwin Chan is the best!
12/13/2025
Thank you for the shoutout to Edwin! We’re delighted he continues to provide the excellent service you expect.
CORINTH, TX
Will L|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/13/2025
Best sales and service in North Texas
12/14/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SPRINGTOWN, TX
Yesenia L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/13/2025
I really enjoyed the service given to me. Amazing customer care! Thank you so much and see you soon.
12/14/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tom Clark Chevrolet!
JUSTIN, TX
Matt S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Their was a problem with my truck and my advisor Edwin handled it very quickly.
12/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
KRUM, TX
Anthony C|2021 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
It was as is always is. Thanks for accommodating me a day early
12/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon! Thank you, and have a fantastic day!
HICKORY CREEK, TX
William G|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/10/2025
Everyone I interacted with was friendly, professional, and helpful. The service was completed quickly and without any issues.
12/11/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
MARLOW, OK
Shane S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/12/2025
Wonderful!!!
WILLIAM CRAWFORD
12/13/2025
Thank you for the enthusiastic review! We’re thrilled your experience was wonderful and can’t wait to welcome you back.
ARGYLE, TX
William C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/12/2025
Your entire service dept did a great job as always
12/13/2025
Thank you for your kind words! We’re delighted our entire service department continues to provide excellent service for you.
DENTON, TX
Bruce B|2025 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
So organized. So professional. Super friendly!!!!!!
12/13/2025
Thank you for your enthusiastic feedback! We’re thrilled our team’s organization, professionalism, and friendliness made such a positive impression. We can’t wait to welcome you back again soon.
DENTON, TX
John L|2023 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
Efficient in and out just over one hour
12/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
Gary R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
The salesman was very friendly and knowledgeable
DUANE ASHFORD
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANGER, TX
Jeffrey S|2024 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
Gavin is always on top of things. Thank you Gavin!
12/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LITTLE ELM, TX
John M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
Great service Jarrett Able
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DENTON, TX
Peggy B|2026 Chevrolet Equinox
Confirmed Sales Customer
12/19/2025
Erika did a great job of walking us through the process and answering all of our questions and has followed-up with us following our purchase. Overall, it was a great car buying experience!
ERICA WOODS
12/20/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Peggy! We look forward to helping again in the future. Take care!
GAINESVILLE, TX
Matthew C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/22/2025
It was amazing as always. Mike Belew and the service department took care of my Silverado in a timely and professional manner. They set me up a rental, took care of my truck and got it back to me in awesome shape. I will take my truck nowhere else but to this dealership for my service needs. Thanks Mike and the whole service department.
12/24/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DENTON, TX
Kenneth L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Thinking that my pickup had an issue, Jarrett (service writer) & Roger (shop manager) were responsive and helpful to explain that the pickup was as “normal”. I was taken care of in a timely manner.
12/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GRAND PRAIRIE, TX
James M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
Same Great customer service I had come to expect from the dealership under the James Wood’s family ownership. Good to see the same faces still serving there, especially my service advisor, Mike Belew, who kept me informed through out my recall service. Though I live in ABQ, I always try to schedule service when I’m in North Texas.
12/25/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tom Clark Chevrolet!
ALBUQUERQUE, NM
Curtis W|2025 Chevrolet Trax
Confirmed Service Customer
12/24/2025
Problem wasn't fixed.
12/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SANGER, TX
Clifton C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/26/2025
Great service from sales to finance to delivery.
NOAH GATTENBY
12/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DENTON, TX
Thomas K|2026 Chevrolet Equinox
Confirmed Sales Customer
12/27/2025
John was great!
JOHN TERRY
12/28/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
DENTON, TX
John S|2024 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
The service was reasonable for an oil change and greatly appreciated the work. The paperwork suggested new windshield wipers be installed but they were already installed last week, so maybe they were not aware my wipers are brand new. Will have to inform them.
12/30/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
DENTON, TX
Anna C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
Quick service
12/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AUBREY, TX
Jeraldine S|2016 Chevrolet Cruze
Confirmed Service Customer
12/15/2025
FAST, EFFICIENT AND VERY HELPFUL TREATMENT. SO PLEASED WITH JERRITT`S SERVICE.
12/16/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CORINTH, TX
Kenneth F|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/18/2025
Matt my salesman was great to work with. Everything went quickly.
WILLIAM CRAWFORD
12/19/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PANAMA CITY, FL
Jason Y|2018 Chevrolet Cruze
Confirmed Service Customer
12/18/2025
I went in to get my service engine light checked. Things went really smooth.
12/19/2025
Wow, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
DENTON, TX
Dennis O|2023 Chevrolet Traverse
Confirmed Service Customer
12/19/2025
Wait time was very good. Last time I had an oil change it took almost four hours wait time. Much better this time. Everything went well.
12/20/2025
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
DENTON, TX
James N|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/21/2025
Daune was great to work with and made the process very easy.
DUANE ASHFORD
12/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LANTANA, TX
Jessica M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/24/2025
TJ, Will, and Juan were all very friendly and helpful! The process of purchasing my Equinox went very well. Great team!
TJ SMITH
12/25/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!
DENTON, TX
Julian R|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/29/2025
Quick service and well-organized service department.
12/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
Beth M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
Service was amazing and Patrick really understood what I was looking for in a new vehicle and made a suggestion that I ended up buying!
PATRICK RICHARDSON
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Beth! We look forward to helping again in the future. Take care!
FRISCO, TX
Michael R|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/31/2025
👍
1/1/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LEWISVILLE, TX
Preston D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/31/2025
Gavynn is real deal. Changed my experience
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CORINTH, TX
Roy S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
Patrick Richardson and Will Lewis were wonderful to negotiate with. They satisfied our goals and delivered the Equinox that we wanted with excellent financing. Thanks Tom Clark Team !! Roy & Pam Smith
PATRICK RICHARDSON
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Roy! We look forward to helping again in the future. Take care!
SHADY SHORES, TX
Paul B|2018 Chevrolet Bolt EV
Confirmed Service Customer
12/31/2025
Always very easy to schedule, efficient when you get there as wait times are fairly quick and the costs to service an electric car are fairly low. Will go again.
1/1/2026
Hi, we are so pleased you enjoyed your visit to Tom Clark Chevrolet! Thank you so much again for your feedback! We hope you have a great day!
CORINTH, TX
Linda A|2023 Chevrolet Traverse
Confirmed Service Customer
12/31/2025
Gavynn always takes great care of my service needs. He’s always friendly and prompt. The entire service staff is great.
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DENTON, TX
Joshua P|2015 Chevrolet Camaro
Confirmed Service Customer
12/31/2025
Did great!
1/1/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DENTON, TX
Jonathan H|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/1/2026
Friendly, professional, and efficent. Car was completed and returned in a timely manner.
1/2/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SANGER, TX
Evan B|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/1/2026
Will & Christian in sales were A+ and treated me very kindly.
CHRISTIAN BARRERA
1/2/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
OAK POINT, TX
Frederick H|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/1/2026
Great Service Adviser Tim Wilkins!!!!!!!!!!!!!!!!!!
1/2/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
ARGYLE, TX
David M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/2/2026
Samantha kept me informed.
1/3/2026
We appreciate your note, and we’re glad Samantha kept you informed throughout your visit for a smooth experience.
SANGER, TX
Mark Z|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/2/2026
Jacob and Will were awesome to work with. I have put off buying a new truck for a while because I did not want to deal with the hassle. They both made it a great experience
JACOB RICE
1/3/2026
Thank you for sharing your thoughtful feedback, Jacob and Will will be thrilled to know they made buying a new truck hassle-free and enjoyable for you. We’re glad you had such a great experience.
PONDER, TX
Joshua M|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/3/2026
Very quick...great experience
WILLIAM CRAWFORD
1/4/2026
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
PILOT POINT, TX
Rome A|2020 Chevrolet Colorado
Confirmed Service Customer
1/3/2026
Nice
1/4/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DENTON, TX
Brett R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/3/2026
Service was completed quickly. The cost estimate was greater than the actual price charged. A pleasant surprise.
1/4/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CORINTH, TX
Judy D|2026 Chevrolet Equinox
Confirmed Sales Customer
1/3/2026
Duane Ashford was my salesman he was very knowledgeable and easy to work with. I highly recommend him to anyone. Very easy process.
DUANE ASHFORD
1/4/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DENTON, TX
Nikita F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
Thank you so much
1/6/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FLOWER MOUND, TX
Jose Y|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/6/2026
I’ve been a loyal customer of this dealership since moving to Texas in 2021. Edwin has consistently provided exceptional service and valuable advice on the necessary services for my vehicle. I’m delighted to see that Edwin remains a part of the dealership even after the ownership change. I’ll continue to rely on them for my vehicle maintenance and future GM vehicle purchases. Edwin deserves a perfect 10/10 rating.
1/7/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
DENTON, TX
Jonathan S|2026 Chevrolet Traverse
Confirmed Sales Customer
1/7/2026
Chris Douglas was amazing best salesman I’ve ever dealt with was in and out quick told him what we where looking for literally got everything we wanted headache free.
CHRISTOPHER DOUGLAS
1/8/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SPRINGTOWN, TX
Diane M|2024 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Very professional.
1/7/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
DENTON, TX
Donna L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
.
1/7/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
ARGYLE, TX
Joseph F|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/7/2026
Very easy I only came back because of Dwyane Ashford he really took care of me. He was understanding to my past experience and made sure I got what he said I would get grate experience
DUANE ASHFORD
1/8/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LAKE DALLAS, TX
Brian F|2024 Chevrolet Colorado
Confirmed Service Customer
1/9/2026
Has to order the parts. Can in sooner than expected, service appt set and installation was quick
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DENTON, TX
Yunior L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/9/2026
Excelente servicio y atención también los trámites fueron muy rápidos donde quedé satisfecho con el personal que me atendió lo recomiendo un 100 %
WILLIAM CRAWFORD
1/10/2026
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
LEWISVILLE, TX
Alan B|2019 Chevrolet Corvette
Confirmed Service Customer
1/12/2026
Good oil changes.
1/14/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HASLET, TX
Bryan M|2023 Chevrolet Tahoe
Confirmed Service Customer
1/12/2026
Brandon was so nice when I pulled up to the bay. The cashier that checked me out was also so nice. I regret not making a note of her name but receipt says #95.
1/14/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ARGYLE, TX
Tammala P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/1/2026
Helpful and layed back so I could make the best choice for my needs. I'm excited to find out the quality of customer care after my purchase.
DUANE ASHFORD
1/2/2026
Thank you for your feedback! We’re glad you felt supported in making the best choice for your needs, and we look forward to providing you with excellent customer care after your purchase.
CORINTH, TX
Kerry M|2026 Chevrolet Suburban
Confirmed Sales Customer
1/5/2026
Erica handled everything professionally, finance experience with Don was excellent. This my new favorite dealership.
ERICA WOODS
1/6/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
FLOWER MOUND, TX
Scott L|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/6/2026
Time took less than expected
1/7/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
FLOWER MOUND, TX
Ronald H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/7/2026
They fixed the issue.got me in and out .Very happy with the service
1/7/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DENTON, TX
Jay M|2024 Chevrolet Trax
Confirmed Service Customer
1/8/2026
Samantha M is awesome. She has been my service rep all three times I have been there. She handled all of my requests and I was very satisfied with my last and all service experiences there.
1/9/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LAKE DALLAS, TX
John M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
Jarrett got my vehicle serviced in a timely manner Jarrett always keeps me updated on service needed and gets it done in a timely manner. Good at his job and couteous.
1/9/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
Yoandra S|2026 Chevrolet Suburban
Confirmed Sales Customer
1/9/2026
very good choice
JOHN TERRY
1/10/2026
We’re happy to hear you’re pleased with your choice. Thank you for sharing!
CORINTH, TX
Jeff S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/14/2026
Great Service
1/15/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CORINTH, TX
Michael S|2025 Chevrolet Trax
Confirmed Service Customer
1/16/2026
Very polite and friendly employees
1/17/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ARDMORE, OK
Regena R|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/14/2026
Everyone was very nice.
1/15/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
DENTON, TX
Corey T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/16/2026
TJ was very helpful and very professional.
TJ SMITH
1/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CROSSROADS, TX
David L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/16/2026
We can't thank Katie from Internet sales enough. She worked the magic we needed to make it happen like we needed to. Inquired on 3 different cars, one sold before we could nail it down. Then finally decided on the equinox activ. It's a beautiful car meeting all we need. Tom Clark will definitely be our lifetime dealer from here on out.
ANNA-KAITLYN WILKINS
1/17/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SHERMAN, TX
Louis J|2020 Chevrolet Traverse
Confirmed Service Customer
1/16/2026
The service assistant was polite, informative, and very professional.
1/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DENTON, TX
Robert K|2026 Chevrolet Equinox EV
Confirmed Service Customer
1/16/2026
The staff in the Collision Center were great. The work needed was done quickly and professionally. Great people at a very fair price. I highly recommend Tom Clark Collision Center.
1/17/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
PONDER, TX
Tamye R|2016 Chevrolet Colorado
Confirmed Service Customer
1/16/2026
Everything was seamless
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CROSS ROADS, TX
Kelly K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/17/2026
In and out in five minutes. Doors opened promptly at 7am. Had my truck ready same day.
1/19/2026
Hi there, thank you for taking the time to leave a review for us at Tom Clark Chevrolet. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!
CROSS ROADS, TX
Kevin P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
I had a great experience with Tom Clark dealership! My service advisor Samantha did a great job making sure my pickup service was completed in a timely manner! I'm always very satisfied! Thanks so much!
1/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DENTON, TX
John M|2024 Chevrolet Corvette Z06
Confirmed Service Customer
1/20/2026
great service from Edwin
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SHADY SHORES, TX
Jose O|2023 Chevrolet Blazer
Confirmed Service Customer
1/21/2026
Experience was great. Car issue resolved.
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Kent T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/16/2026
They said they would run the truck through the washer and they didn't, Not good
1/17/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DENTON, TX
Danny K|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/19/2026
Easy experience, have bought from John Terry before and he is an excellent salesperson. Very knowledgeable and answered every question and there was no pressure to buy. Will continue to purchase from this dealership. Different ownership but still felt like James Wood family atmosphere
JOHN TERRY
1/21/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LAKE KIOWA, TX
Kenneth B|2022 Chevrolet Tahoe
Confirmed Service Customer
1/20/2026
Called to schedule appointment, got a date and dropped off Tahoe with Brandon early 1/14/26. Vehicle was diagnosed with noise emanating from rear differential and was flushed twice. It was ready for pickup evening of 1/15/26. To date, 1/20/26, the noise issue seems to have been resolved. Brandon was pleasant and professional and the dealer has restored some lost confidence (under James Woods) for service.
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DENTON, TX
Randy W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/21/2026
Great job Samantha was very informative and helpful
1/22/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GAINESVILLE, TX