Our Reviews

James N|2026 Chevrolet Tahoe

Confirmed Service Customer

3/20/2026

Jesse was wonderful to deal with and truly appreciated his support and even taking extra steps to get my recalls done while my car was there for the dent repair. He was awesome!!

3/21/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

LANTANA, TX

Rome A|2020 Chevrolet Colorado

Confirmed Service Customer

7/28/2025

Prompt service

7/29/2025

Hi, we are so pleased you enjoyed your visit to James Wood Chevrolet-Cadillac! We look forward to your next visit! Take care!

Business Response

DENTON, TX

William P|2025 Chevrolet Traverse

Confirmed Sales Customer

7/30/2025

Very Pleasant! Smooth Seamless Process made it an enjoyable purchase. Mike Locke, Scotty Rice and Don Litoff are amazing! They are extremely knowledgeable and Very courteous. I am very confident we made the right decision choosing James Woods Chevrolet!

SCOTTY RICE

7/31/2025

It’s fantastic to hear your purchase was both pleasant and seamless—and that Mike, Scotty, and Don left such a strong impression! Their expertise and genuine care shine through, and we're grateful you placed your trust in our team. Here’s to feeling confident and satisfied every mile forward!

Business Response

LINDSAY, TX

Dennis O|2023 Chevrolet Traverse

Confirmed Service Customer

7/31/2025

Mike took care of me and my car. Mike is always on top of the service at James Wood.

8/1/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DENTON, TX

Bill P|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

Great job.

7/25/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

LAKEWOOD VILLAGE, TX

Dennis M|2023 Chevrolet Blazer

Confirmed Service Customer

7/24/2025

Had an appointment to have my oil changed and I waited for 1 hour and 15 minutes. What's the point in making an appointment? I won't be back.

7/25/2025

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Business Response

CORINTH, TX

Charles B|2023 Chevrolet Corvette

Confirmed Service Customer

7/30/2025

Mike did a wonderful job scheduling my service.

7/31/2025

We’re so glad Mike made scheduling your service a breeze! Starting off with great coordination sets the tone for the entire visit, and we’re happy you felt things ran smoothly right from the first step.

Business Response

ARGYLE, TX

Carol G|2025 Chevrolet Equinox

Confirmed Service Customer

7/31/2025

Prompt and courteous

8/1/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

LITTLE ELM, TX

Robert S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

Samantha is always so professional and efficient.

7/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MIDLOTHIAN, TX

Heath G|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/28/2025

Gone change and tire rotation done. Quick and easy as always.

7/29/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

ARGYLE, TX

Jacqueline L|2026 Chevrolet Equinox

Confirmed Sales Customer

7/28/2025

It was wonderful. Everyone was very professional.

JOHN TERRY

7/29/2025

Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and look forward to seeing you again soon! Best wishes, James Wood Chevrolet-Cadillac

Business Response

DENTON, TX

Mcarthur W|2007 Chevrolet Corvette

Confirmed Service Customer

7/28/2025

Always satisfied with your work

7/29/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DENTON, TX

Reynaldo G|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

7/31/2025

Friendly staff and great service.

8/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HIGHLAND VILLAGE, TX

Kenzie C|2025 Chevrolet Equinox

Confirmed Sales Customer

8/1/2025

Made the entire process for getting a new car easy and smooth!

RUDY RANGEL

8/2/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, Kenzie! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

PONDER, TX

Cindy P|2016 Chevrolet Traverse

Confirmed Service Customer

8/1/2025

The service advisor Jarrett Abel was great. He is friendly and professional. But unfortunately the wait time was awful. I was there over three hours

8/2/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

LITTLE ELM, TX

Linda M|2016 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

Excellant professional customer service from arrriving for my appointment and through my whole time of being at James Wood service department. Tim made sure all of my questions were answered during my visit.

8/2/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at James Wood Chevrolet-Cadillac! We hope to be of service to you again in the future. Take care!

Business Response

CORINTH, TX

James V|2026 Chevrolet Equinox

Confirmed Sales Customer

7/25/2025

Everyone I had contact with was really sharp and professional. The sales manager, the salesman Andrew, the contract guy, all knowledgeable and helpful.

ANDREW HAMPTON

7/26/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Until the next time we meet, take care!

Business Response

DECATUR, TX

Thomas W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/25/2025

Mike Belew and shop foreman Robert Cook always taken care of me and my vehicles.

7/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

ARGYLE, TX

Frederick H|2014 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/4/2025

FANTASTIC!!!! GREAT SERVICE AGENT TIM WILKINS!!!!!!! He stays on top & ensures all items are addressed & resolved AND advises of any additional issues that might arise during the services process! Tim IS A FANSTIC ADVISR!!!!

8/6/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, James Wood Chevrolet-Cadillac

Business Response

ARGYLE, TX

Michael B|2023 Chevrolet Tahoe

Confirmed Service Customer

8/5/2025

The service experience at James Wood is always top notch

8/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

PONDER, TX

Laura D|2024 Chevrolet Equinox

Confirmed Service Customer

8/10/2025

It was late in the day but Jared was able to work my car in to get its tire repaired. He is always helpful and courteous.

8/11/2025

Jared will be pleased to know his helpfulness and courtesy stood out, even at the end of a long day. We’re here for you anytime you need us!

Business Response

DENTON, TX

Miguel L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/10/2025

They take care of my truck

8/11/2025

We’re honored to be your trusted team for keeping your truck in great shape. We look forward to welcoming you again on your next visit!

Business Response

DENTON, TX

Reinaldo A|2021 Chevrolet Corvette

Confirmed Service Customer

8/11/2025

Jared Laska was very helpful and attentive.

8/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again.

Business Response

DENTON, TX

Tommy M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/11/2025

Friendly, efficient and timely service.

8/13/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SANGER, TX

Theresa B|2022 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

All good

8/2/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

CORINTH, TX

Jason H|2018 Chevrolet Suburban

Confirmed Service Customer

8/1/2025

Jarrett was very helpful and went above and beyond with my warranty company spent much time getting it approved and making sure the work got done swiftly after

8/2/2025

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

FILLMORE, CA

Cathy R|2025 Chevrolet Equinox

Confirmed Service Customer

8/2/2025

1st oil change took 1 hour.

8/3/2025

Thank you for choosing James Wood Chevrolet-Cadillac. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LEWISVILLE, TX

Richard N|2006 Chevrolet Avalanche

Confirmed Service Customer

8/15/2025

Jarrett Able is always my advisor, and is always a joy to work with. Best guy ever! Always pleasant, helpful, and tries his best to help with whatever issue I have with my Chev Avalanche 2006. He deserves a raise! I only see him and trust that he always shoots straight with me.

8/17/2025

Wow, we're glad you had such a wonderful experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Best wishes, James Wood Chevrolet-Cadillac

Business Response

CORINTH, TX

Shawn B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/15/2025

Excellent experience, very professional.

JOHN TERRY

8/17/2025

We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

CORINTH, TX

Patrick M|2025 Chevrolet Blazer

Confirmed Service Customer

8/15/2025

Windshield washer low after getting vehicle assumed it should have been filled during oil change and rotation. Miss something like that makes you wonder what else is not getting done

8/17/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DENTON, TX

Joseph W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/18/2025

Another great service experience with Gavynn! Had a new set of tires installed and received top notch customer service.

8/19/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SANGER, TX

Terry E|2009 Chevrolet Silverado

Confirmed Service Customer

8/19/2025

Took two days to get a part but service was great. They always do me right I appreciate you guys. Thank you very much.

8/20/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

ARGYLE, TX

Selena N|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/12/2025

Waiting area was way too crowded. No sitting space . I had to walk outside in the scorching heat

8/13/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

NORTHLAKE, TX

Karen W|2024 Chevrolet Tahoe

Confirmed Service Customer

8/14/2025

It's always great

8/15/2025

We’re so glad your experience was always great! Consistency in service is what we aim for, and we’ll keep making every visit just as positive.

Business Response

LAKE DALLAS, TX

Jason S|2019 Chevrolet Tahoe

Confirmed Service Customer

8/16/2025

Gavynn did great job

8/17/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

FLOWER MOUND, TX

Jamie L|2025 Chevrolet Trax

Confirmed Sales Customer

8/16/2025

Everyone was very kind and Jagger was very patient with me as I was trying to decide which vehicle to buy. I am very pleased with the service and the vehicle. I will definitely refer James Woods Auto in Denton to others.

JAGGER MCCARTY

8/17/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

PROVIDENCE VILLAGE, TX

Edwin S|2025 Chevrolet Colorado

Confirmed Sales Customer

8/19/2025

Best experience at a dealership Matt C. helped me get my dream truck and weeks later I do not regret it.

WILLIAM CRAWFORD

8/20/2025

Wow, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MELISSA, TX

Michael S|2020 Chevrolet Traverse

Confirmed Service Customer

8/11/2025

Professional

8/13/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

DENTON, TX

Tim C|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

8/14/2025

Great customer service

8/15/2025

Thank you for highlighting our customer service — it’s at the core of everything we do. We’ll continue working to make sure every interaction is just as positive and welcoming.

Business Response

FORT WORTH, TX

Bobby F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2025

Dropped my truck off and oil change and tire rotation taken care of. Great job.

8/15/2025

We’re glad your oil change and tire rotation were taken care of promptly and correctly. Knowing you’re satisfied with our work is always rewarding, and we’ll continue providing reliable service every time.

Business Response

DENTON, TX

Ryan M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/20/2025

Jacob Rice did an excellent job dealership is friendly

JACOB RICE

8/21/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

KELLER, TX

Curtis B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/20/2025

felt it took way to long to find out the key cylinder for the tailgate did not work after I told the service person that is what the problem was then having to set over 4 hours to find out the part wa not in stock?

8/21/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DENTON, TX

Robert W|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/20/2025

Mike always make sure my experience is first class

8/21/2025

Hi, we are so happy to read such a great review about James Wood Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!

Business Response

SANGER, TX

Jimmie D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/20/2025

I had an appointment for service on 2025 HD truck. I got to dealership, they were ready for appointment, got service done in a timely manner at a fair price.

8/21/2025

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again.

Business Response

DALLAS, TX

Don S|2023 Chevrolet Malibu

Confirmed Service Customer

8/21/2025

James Wood Chevrolet Service Department is outstanding! Fast oil change, professional staff, and even complimentary rides to work. Their customer service goes above and beyond—quick, reliable, and stress-free every time.

8/22/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac

Business Response

AUBREY, TX

Pedro H|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/25/2025

My service advisor Edwin he was great at communicating and coordinating with me and my insurance company on the things I needed to get done. He has been my advisor for the past 2 years and his customer service has been outstanding. I highly recommend him to anyone.

7/26/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

LEWISVILLE, TX

Joel M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/14/2025

Clean , in and out in reasonable time.

8/15/2025

Clean, efficient, and done in good time — that’s exactly what we want every visit to feel like. We’re glad we met the mark for you, and we’ll be ready to keep it that way whenever you return.

Business Response

DENTON, TX

Mickey F|2018 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Brought my Chevy Equinox in for annual maintenance, oil change and emissions test. All was completed and I am satisfied! Good job

8/17/2025

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best wishes, James Wood Chevrolet-Cadillac

Business Response

DENTON, TX

Raymond O|2025 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

Did not wait. The service advisor was great.

8/17/2025

Hello, we are glad we could help! Thank you, and have a fantastic day!

Business Response

BEDFORD, TX

Dustin L|2011 Chevrolet Tahoe

Confirmed Service Customer

8/18/2025

great

8/19/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

TIOGA, TX

Brittany B|2026 Chevrolet Traverse

Confirmed Sales Customer

8/20/2025

We had an excellent experience. We felt very respected and valued as customers, and felt that Duane was very easy to work with and was very knowledgeable.

DUANE ASHFORD

8/21/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Chevrolet-Cadillac. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

AUBREY, TX

Joseph E|2025 Chevrolet Blazer EV

Confirmed Sales Customer

8/21/2025

Jagger McCarty was an excellent and professional salesman. He ensured all my questions were thoroughly answered and went above and beyond to explain all the features of my new Blazer EV. KUDOS to him! Also the sales manager Will Lewis was a very professional salesman and worked hard to ensure I was happy with the deal. Overall a great buying experience!

JAGGER MCCARTY

8/22/2025

Hi, we're happy you found our staff to be so supportive during your experience here at James Wood Chevrolet-Cadillac. Congratulations on your new vehicle, Joseph! We look forward to helping again in the future. Take care!

Business Response

HALTOM CITY, TX

Karen M|2020 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

Did routine vehicle maintenance

8/6/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Best wishes, James Wood Chevrolet-Cadillac

Business Response

DENTON, TX

Mark R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/4/2025

Everything was good

8/5/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DENTON, TX

Alexandria W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/25/2025

The process was fairly smooth. I do wish the process where prior appointments are set are a bit smoother because I booked the appointment for an oil change through the app but was still questioned about my visit and had to be transfered to someone else with a little confusion before exiting my car. I normally have a good experience so this wasn't much different other than that and oil being both inside and outside of my car once complete.

8/27/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

DENTON, TX

Michael G|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/25/2025

Great

8/27/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

TROPHY CLUB, TX

Johnny H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/25/2025

It took almost two hrs even with an appointment. You reset my trip 2, that I was using to check how many miles I drive in a year. And you didn’t put what mileage to come back for an oil change. You put the same mileage and date as the day I was there.

8/26/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

AUBREY, TX

Rebeca F|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/25/2025

👍🏻

8/27/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

DENTON, TX

Terry E|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

8/27/2025

Got a really good deal thanks to Mr. Duane Ashford and the management and everyone involved thank you so much. I enjoyed my new Silverado custom very much. Thanks again.

DUANE ASHFORD

8/28/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Congratulations on your new vehicle, Terry! We sincerely value your business and look forward to your next visit!

Business Response

ARGYLE, TX

Tj I|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/31/2025

Jared was great, he was able to arrange a loaner for us so it didn’t interrupt our daily schedule

8/1/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

SANGER, TX

Donna R|2018 Chevrolet Impala

Confirmed Service Customer

7/31/2025

Jarrett Able took great care of me again. He told me what he though my issue was over the phone and we set up an appointment. The diagnosis proved that he was correct and then the repair was done. I have used him each time as my service advisor for over five years and he's never been wrong. He is courteous and well mannered and does his job very well. Thank you Jarett!!!

8/1/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

AUBREY, TX

Syvlester B|2020 Chevrolet Equinox

Confirmed Service Customer

8/18/2025

Free car wash did not clean the tailgate nor the bugs from the front grill. Service by Jarrett Able & maintenance tech were outstanding!!

8/19/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DENTON, TX

Nathan B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/20/2025

We were very pleased with everything from the first welcome until we were ready to leave with our new ride. We have bought several vehicles from James Wood in Denton and every experience has been great. Jagger (our salesperson) was very good and answered all of our questions. Our experience was 5 out of 5 star rating. Nice work James Wood Team.

JAGGER MCCARTY

8/21/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Nathan! We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac

Business Response

DENTON, TX

Glwadys A|2024 Chevrolet Tahoe

Confirmed Service Customer

8/20/2025

Service was fast and we had comfortable area to wait

8/21/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

SAVANNAH, TX

Kathy A|2023 Chevrolet Blazer

Confirmed Service Customer

8/22/2025

Always great service! Samantha is great!

8/23/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!

Business Response

PROVIDENCE VILLAGE, TX

Joseph M|2025 Chevrolet Blazer

Confirmed Service Customer

9/8/2025

Oil service change was pretty good and finished in an hour and half

9/9/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

DENTON, TX

Nancy T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/21/2025

Everything went very smooth

DUANE ASHFORD

8/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! Best wishes, James Wood Chevrolet-Cadillac

Business Response

OAK POINT, TX

Glenn B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/22/2025

Service a fast

8/23/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

NORTH RICHLAND HILLS, TX

Stephen F|2026 Chevrolet Colorado

Confirmed Sales Customer

8/23/2025

Great experience with fast and thorough service.

JACOB RICE

8/24/2025

We're glad everything was completed quickly and to your satisfaction! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, James Wood Chevrolet-Cadillac

Business Response

DENTON, TX

James B|2025 Chevrolet Traverse

Confirmed Sales Customer

8/25/2025

Our experience was wonderful! We talked to Matt Taylor on the phone, told him we would be there in about 5 min and Matt greeted us at the door, We are in our 70's and Matt took care of us like no one has ever before. We have bought only Chevrolet's for 53 years for us and our 3 kids from starting to drive to graduating from College and to be honest we have never had anyone take care of us, answer all questions and show us every little detail on our new Car. Matt spent quite a lot of time explaining everything!!! I will recommend Matt to anyone I know, that will be car shopping! Also a shout out for Juan in finance, Juan was also very kind and helpful with us. David the manager was also extremely nice. We would say we got the whole package all in one dealship! We will definitely pass the word! Alice and Jim Barteau

MATTHEW TAYLOR

8/27/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, James! We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac

Business Response

DENTON, TX

Ed H|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/25/2025

They got on the issues and repaired them fast, had truck back on road before end of day

8/26/2025

Ed Haas, thanks again for taking the time to leave us this information about your recent visit. We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DENTON, TX

Jody L|2013 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/7/2025

Jarrett Able was and is the reason I continue to have my pickup serviced at the dealership even though my vehicle is 12 yrs old. Thank you for your service 🙏❤......

9/8/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

PONDER, TX

Paul V|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/25/2025

Always a pleasure

8/27/2025

Hi, we are so happy to read such a great review about James Wood Chevrolet-Cadillac! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DENTON, TX

Tony G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/9/2025

Great and friendly service

9/10/2025

Hi there, thank you; we appreciate your feedback! Thank you again for choosing James Wood Chevrolet-Cadillac and we hope to see you again.

Business Response

LEWISVILLE, TX

Adam M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/9/2025

Mr. Norris worked with me and I was very happy with him. I brought truck in for step assist rails. I could’ve waited in hind sight. Had my truck done quick. And he took it a step further to explain why I was premature on wanting to do an oil change. Thank you guys!!! I will be back !!!!

9/10/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, James Wood Chevrolet-Cadillac

Business Response

FRISCO, TX

David M|2017 Chevrolet Volt

Confirmed Service Customer

9/10/2025

Jared made the process smooth and trouble-free.

9/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DENTON, TX

Matthew R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/10/2025

TJ is an amazing sales consultant! I say that because there was NO pressure. I explained everything I was looking for and my situation. He showed me what was available and possible. Everything was seamless. In and out in under two hours.

TJ SMITH

9/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac

Business Response

CROSSROADS, TX

Robert S|2021 Chevrolet Corvette

Confirmed Service Customer

9/12/2025

I have James Wood service all my vehicles. All has been fine so far.

9/13/2025

It’s wonderful to hear that James has consistently taken good care of your vehicles! Reliable service from a trusted professional is exactly what we aim for, and we look forward to continuing to serve you.

Business Response

HIGHLAND VILLAGE, TX

Calandra N|2026 Chevrolet Traverse

Confirmed Sales Customer

9/15/2025

I had such a great experience at James Woods Chevrolet in Denton. Hands down Matt was exceptional, very welcoming, professional and truly made me feel like a valued customer. I called over the phone asked one question and a few hours later, I was on my way to pick up my new vehicle without any waiting. I would absolutely recommend James Woods Chevrolet to family and friends.

WILLIAM CRAWFORD

9/16/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

SAGINAW, TX

Erika E|2025 Chevrolet Trax

Confirmed Service Customer

8/19/2025

Service was outstanding 👏

8/20/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SANGER, TX

Sharron R|2024 Chevrolet Suburban 1500

Confirmed Service Customer

8/19/2025

Jarrett Able helped us with all three vehicle needs. Thank you

8/20/2025

Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at James Wood Chevrolet-Cadillac!

Business Response

ARGYLE, TX

Janwyn A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/23/2025

Everyone at the dealership is always pleasant and going the extra mile.

8/24/2025

Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

HASLET, TX

Reggie R|2025 Chevrolet Tahoe

Confirmed Service Customer

9/10/2025

Mike got me right in for my scheduled maintenance and they were very efficient.

9/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DENTON, TX

Jason B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/10/2025

Quick and easy

9/11/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

PONDER, TX

Katherine M|2025 Chevrolet Traverse

Confirmed Service Customer

9/11/2025

was shocked with how long it took though.. 2 hours was more than i anticipated.

9/12/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

GAINESVILLE, TX

Thomas W|2023 Chevrolet Corvette

Confirmed Service Customer

9/14/2025

Initially the dealership could not decide what service was required or what the cost would be. The next day they gave me a quote and I authorized the service. I arrived to pick up the car only to find that the final price was far more than quoted (hundreds of dollars more). It took quite a while to resolve, but in the end, the dealership honored the quote and made things right. If it were not for all of the confusion and frustration that it caused, I would have given a given higher marks.

9/15/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HIGHLAND VILLAGE, TX

Ronnie W|2021 Chevrolet Traverse

Confirmed Service Customer

9/17/2025

Good quick service on my oil change while I waited - also pointed out a few things that needed to be fixed next time

9/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LEWISVILLE, TX

Scott P|2017 Chevrolet Traverse

Confirmed Service Customer

9/12/2025

Great communication and delivered the repairs as promised

9/13/2025

We’re glad our team kept you informed and completed the repairs as promised! Clear communication and reliability are what we strive for, and we look forward to serving you again.

Business Response

DENTON, TX

Jerry E|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/15/2025

Every one was great the car rental people were awesome the lady that took my money was awesome Gavynn was above awesome Best service any where

9/16/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

LAKE DALLAS, TX

Teddy E|2025 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

Great service. Complimentary car wash was appreciated!

9/20/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, TX

Larry S|2026 Chevrolet Colorado

Confirmed Sales Customer

9/23/2025

In and out the door in record time with a fair trade and a great deal on the new vehicle that I wanted.

PATRICK RICHARDSON

9/24/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at James Wood Chevrolet-Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DENTON, TX

Jeffrey S|2003 Chevrolet Silverado 1500

Confirmed Service Customer

9/23/2025

Mike went above and beyond in trouble shooting my vehicles issue

9/24/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

DENTON, TX

Kathy G|2019 Chevrolet Equinox

Confirmed Service Customer

8/19/2025

Jarret was kind and patient while explaining what I needed.

8/20/2025

Hi there, thank you for taking the time to leave a review for us at James Wood Chevrolet-Cadillac. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENTON, TX

Edward M|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/11/2025

Nice people good service kept me up to date

9/12/2025

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

LITTLE ELM, TX

John F|2022 Chevrolet Equinox

Confirmed Service Customer

9/14/2025

I purchased a 2021 certified Equinox a month ago from James Wood. I have been hearing a rattle in the dash for a few weeks now. I took it in to Tim Wilkins in service. He had the service guys put cameras in the dash, and ultimately the make ready department took it and with microphones determined it was my garage opener and the rattle was running down the windshield. They spent hours on it. When I picked it up, there was no charge. I owned Lexuses for years. They can keep their muffins. This the best service department I’ve ever dealt with. Thank you Tin Wilkins!!!

9/15/2025

Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac

Miguel L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/15/2025

They did a great job on my truck

9/16/2025

It’s great to hear your truck received excellent service—thank you for trusting us with your vehicle. Wishing you a fantastic day!

Business Response

DENTON, TX

Katelyn G|2026 Chevrolet Equinox

Confirmed Sales Customer

9/21/2025

Everyone was great. Thank you for your help James wood!

MATTHEW TAYLOR

9/22/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Michael B|2023 Chevrolet Tahoe

Confirmed Service Customer

9/24/2025

James Wood Autopark is the best dealer and place for service ever!

9/25/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PONDER, TX

Kenneth B|2022 Chevrolet Tahoe

Confirmed Service Customer

9/25/2025

Gavynn was professional and very helpful. Issue was resolved

9/26/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DENTON, TX

Chad B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/25/2025

Gavynn was very attentive to my idiotic minor annoyance by my truck's apparent gremlins. Gavynn went above and beyond for me.

9/26/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

BRIDGEPORT, TX

Gary E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/10/2025

Jacob our sales person was very friendly and helpful. He knew his product and also knew when to let my wife and I talk.

JACOB RICE

9/11/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

CROSSROADS, TX

Joshua D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/10/2025

It was hands down the best dealership experience my wife and I have ever been apart of! Everyone was so nice and respectful and very honest! Highly recommend this no hassle dealership!

PATRICK RICHARDSON

9/11/2025

Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

WYLIE, TX

Eugene J|2025 Chevrolet Blazer

Confirmed Service Customer

9/12/2025

Excellent service manager, quick diagnostic and repair, and great waiting area.

9/13/2025

It’s great to hear that your experience was efficient and comfortable! We’ll continue providing quick diagnostics and repairs in a welcoming environment for every visit.

Business Response

DALLAS, TX

Charlotte P|2026 Chevrolet Trax

Confirmed Sales Customer

9/18/2025

Good Afternoon My experience with James Wood Autopark was amazing and JT Smith was great with the information on my Trax and Mr Olivare was awesome with the financing of the car And both were so nice Thank you Charlotte Pannell

TJ SMITH

9/19/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing James Wood Chevrolet-Cadillac and we hope to see you again soon!

Michael M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/21/2025

The salesman Jacob was straightforward, informative and helpful both regarding my trade-in and the new car purchase. I wasn't really expecting to buy a new car when I brought my old car in for service, but Jacob was able to handle everything so efficiently that we were able to get everything done same day. He even stayed several hours past the end of his workday, making sure the new car got detailed and then running through the features, so that I could go home with a new car.

JACOB RICE

9/22/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

CORINTH, TX

Chris F|2023 Chevrolet Traverse

Confirmed Service Customer

9/26/2025

Service was good wait time to have work completed was very good I was greeted promptly.

9/27/2025

We’re happy your service visit was prompt and efficient! Making your time with us seamless is always our goal, and we look forward to seeing you again soon.

Business Response

DENTON, TX

Leslie C|2026 Chevrolet Colorado

Confirmed Sales Customer

9/26/2025

It was the most efficient process for buying a new vehicle that I have ever experienced in my 46 years of buying new vehicle's. I will recommend Duane Ashford to my friends when they are looking to buy a new Chevy. And I will definitely recommend James Wood Auto to all of my friend's looking for new or used vehicle's.

DUANE ASHFORD

9/27/2025

Wow, thank you for the amazing feedback! We’re thrilled Duane and our team could make your purchase seamless and memorable. We appreciate your recommendations and can’t wait to see you again soon.

Business Response

DENTON, TX

Donald F|2022 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

was very good

9/11/2025

Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!

Business Response

CARROLLTON, TX

Kyle K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/11/2025

Wonderful atmosphere and very knowledgeable and helpful sales team!

DUANE ASHFORD

9/12/2025

Hi, we're happy you found our staff to be very knowledgeable and helpful during your experience here at James Wood Chevrolet-Cadillac. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ARGYLE, TX

Jason H|2018 Chevrolet Suburban

Confirmed Service Customer

9/15/2025

Jarrett’s my favorite always professional and helpful

9/16/2025

Jarrett will be delighted to hear he’s your favorite—thank you for recognizing his professionalism and helpfulness. Wishing you a fantastic day!

Business Response

FILLMORE, CA

Randy H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/18/2025

Great experience, I understand now why people drive hours to work with James Wood

DUANE ASHFORD

9/19/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit. Take care!

Business Response

CADDO MILLS, TX

Joseph W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/18/2025

Gavynn and the team at James Wood took great care of my service needs once again!

9/19/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

SANGER, TX

Michael M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/25/2025

James Woods Chevy are fast and gets the job done. Also give you pricing for things you made need or ask for.

9/26/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

JUSTIN, TX

Frederick H|2014 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/26/2025

THE GREAT SERVICE REP TIM!!!!!

9/27/2025

Tim will be thrilled to hear your enthusiastic feedback! We’re glad he made such a positive impression, and we look forward to seeing you again soon.

Business Response

ARGYLE, TX

Gregory S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/26/2025

Everything was done the right way. Was all good on your end. Thanks

9/27/2025

We’re happy everything was done the right way! Your acknowledgment means a lot, and we look forward to assisting you again for another seamless visit soon.

Mary M|2017 Chevrolet Malibu

Confirmed Service Customer

9/27/2025

Jarrett Abel, my Service Advisor provided excellent service. He was attentive to my needs and worked with my insurance company, James Wood transmission Department, and the car rental/loaner team to make sure I was taken care of during the stressful time of maintenance repairs needed on my vehicle. Jarrett kept me informed regularly on the process with the insurance company, repairs, and car rental/loaner service. I will continue to bring my vehicle to James wood and see Jarrett Abel as my service provider.

9/28/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LITTLE ELM, TX

Maricela D|2021 Chevrolet Blazer

Confirmed Service Customer

9/28/2025

I had lost faith in James Wood Service department with my past experience at James Wood in Decatur service department. James Wood Autopark has restored my faith in all things SERVICE! Gavyn Norris was very helpful and communicated with me in a timely fashion, he had my work approved by the extended warranty and had my car back to me within 24 hours. I will make the drive from Decatur to Denton for service from now on. Maybe James Wood in Decatur will take a field trip to the Denton store to see how things should be done!!

9/29/2025

Hi, we are so pleased you enjoyed your visit to James Wood Chevrolet-Cadillac! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

DECATUR, TX

Robert B|2021 Chevrolet Tahoe

Confirmed Service Customer

10/5/2025

prompt,professional service. the best I have had at James wood

10/6/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DENTON, TX

Terence M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/5/2025

Scheduling service is challenging. The service advisor told me he can’t schedule service in days he is not there. I have a challenging schedule so now we are trying to navigate two schedules. I waited for a month to get my vehicle in. That’s dumb. My truck went in for two things. The first item needs parts….still have not heard on parts. The second issue was not fixed. Radio still cuts out multiple times after starting truck.

10/6/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

FLOWER MOUND, TX

Frank W|2019 Chevrolet Equinox

Confirmed Service Customer

10/6/2025

Gaven did a great job in keeping us informed about our car.

10/7/2025

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

ARGYLE, TX

Clay H|2023 Chevrolet Tahoe

Confirmed Service Customer

10/9/2025

Tire sale was perfect. Mike was great help

10/11/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DENTON, TX

Bradley P|2026 Chevrolet Colorado

Confirmed Sales Customer

10/12/2025

My sales guy jagger was great Service department has been an issue only had my vehicle for four days. I have engine codes. They took it in and worked on. It called me to come pick it up a couple days later just for me to open the door of the truck and see engine codes and the steering wheel was not steering. Couldn’t even pull my truck off the or put it in park to drive off

JAGGER MCCARTY

10/13/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CORINTH, TX

Tricia P|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/27/2025

Dropped off our chevy 2500 diesel due to check engine light coming on with multiple codes, power and emissions issue's. It took about 3-4 weeks to fix the issue, and athough i had to call/message because the updates and communication were slow coming or non existent, the technician figured out the problems and gave the advisor the info. Gavynn was informative about the issue's as they were found and eventually we ended up having to spend a lot more than we had. But the bright side of our future financial woes is that we have a working truck. Thank you Gavynn and the tech who worked on it.

8/28/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

DENTON, TX

Dino S|2020 Chevrolet Corvette

Confirmed Service Customer

9/29/2025

Jarret was my service advisor when I brought my Corvette in for service. He greeted me right after I pulled in so no wait. Jarret was very professional, friendly and kept me informed of additional upcoming services that my car needed. My Corvette service was completed within the time promised and the checkout staff was very friendly.

9/30/2025

Jarret will be proud to know he made such a positive impression with his professionalism, friendliness, and attention to detail. Thank you for trusting us with your Corvette—we can’t wait to provide the same care on your next visit!

Business Response

DENTON, TX

Perry H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/29/2025

I have a service contract that I purchased when I bought the truck new. Tge contact covers oil changes. The Service Tech forgot to call for service approval. For some reason I was charged $19.00, first time ever. And my tires didn't get rotated as requested. No I was happy with how quickly The oil change was completed.

9/30/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DENTON, TX

Pamela N|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/6/2025

Samantha got our vehicle in on-time, and finished when promised. Always a great experience with JW service!

10/7/2025

We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know! Best wishes, James Wood Chevrolet-Cadillac

Business Response

LITTLE ELM, TX

George O|2026 Chevrolet Equinox

Confirmed Sales Customer

10/8/2025

The experience I had there was fast and easygoing

DUANE ASHFORD

10/9/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!

Business Response

DENTON, TX

Philip D|2026 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

My Vehicle was fixed the first time , Great Job! The loner Vehicle was the dirties vehicle I have ever been given in dealership it had at least 1/4 inch dirt on window, with No window liquid to clean it. I took it down the street and wash at the car wash the car smell like sweat poor customer care!!

10/14/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

FRISCO, TX

Kurt T|2026 Chevrolet Equinox

Confirmed Sales Customer

9/23/2025

Our salesman Ronnie was very helpful in getting our choice of car ready, we originally looked at different one a bit to bare. We looked at the one we purchased on our way out. Called the next day to get the car we did purchase. He got the car in for prep before we arrived. We got our deal done and it was also very timely getting the deal closed when we arrived. Once we were done with that that Ronnie then took us through the new technology on the car and helped set up things the way I wanted them. Great experience!

RONALD EISON

9/24/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Kurt! We look forward to helping again in the future. Best wishes, James Wood Chevrolet-Cadillac

Business Response

PONDER, TX

Philip D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/23/2025

Great experience got vehicle I wanted.

TJ SMITH

9/24/2025

Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle, Philip! We look forward to your next visit! Best wishes, James Wood Chevrolet-Cadillac (112277-13)

Business Response

FRISCO, TX

Deanne F|2024 Chevrolet Trax

Confirmed Service Customer

10/8/2025

Fast friendly service

10/9/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

LEWISVILLE, TX

Divya R|2024 Chevrolet Blazer EV

Confirmed Service Customer

10/10/2025

They did not rotate my tires, did not fill the washer fluid, did not fill air pressure in my tires. Did not fix my issues that I mentioned they simply said couldn’t reproduce the issues that I mentioned. The moment I got my vehicle back still have the issues that I mentioned to them. This is not the first time it happened at my last service as well.

10/11/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

AUBREY, TX

Toby B|2025 Chevrolet Equinox

Confirmed Service Customer

10/14/2025

Very helpful!!! The check out girl helped my when I wanted to use my rewards to pay for oil change.

10/15/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Tom Clark Chevrolet

Business Response

CORINTH, TX

Phyllis M|2025 Chevrolet Blazer

Confirmed Service Customer

10/15/2025

Very knowledgeable and friendly staff

10/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ARGYLE, TX

Michael S|2018 Chevrolet Colorado

Confirmed Service Customer

10/22/2025

Y'all are the best

10/23/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

THE COLONY, TX

Shannon P|2025 Chevrolet Trax

Confirmed Sales Customer

9/25/2025

Quick and friendly service

MICHEL WOODS

9/26/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

GRAND PRAIRIE, TX

Deborah S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/6/2025

Matt and Juan were the epitome of professionalism. With ease they put me in a beautiful truck perfect for me. They treated me like I was a person and not a number. If they get commission, they should. They were absolutely the most enjoyable visit and I left the happiest. Didn’t even look back once! Thank you I love her.

WILLIAM CRAWFORD

10/7/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Best wishes, James Wood Chevrolet-Cadillac

Business Response

CORINTH, TX

Scott P|2017 Chevrolet Traverse

Confirmed Service Customer

10/11/2025

Recall work was completed exceptionally quick. My service rep did a great job of communicating with me.

10/12/2025

Thank you for recognizing our efficiency! Completing recall work quickly while keeping you informed is exactly what we aim for, and your kind words about your service rep truly make our day. We hope future visits are just as effortless and reassuring!

Business Response

DENTON, TX

Candice S|2017 Chevrolet Corvette

Confirmed Service Customer

10/14/2025

Went very smoothly

10/15/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PONDER, TX

Leigh Ann H|2020 Chevrolet Equinox

Confirmed Service Customer

10/14/2025

The staff is always very kind and friendly.

10/15/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ARGYLE, TX

Theodore Y|2012 Chevrolet 3500 Silverado

Confirmed Service Customer

10/16/2025

Service Department does excellent work. Service Rep Tim Wilkins is professional and easy to work with.

10/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LEWISVILLE, TX

Randy L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/21/2025

Fine

PHILLIP SURLES

10/23/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

HASLET, TX

Juan C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/23/2025

Great communication

10/24/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BROWNSVILLE, TX

Carol W|2025 Chevrolet Trailblazer

Confirmed Service Customer

8/27/2025

Completed much fast here than estimated.

8/28/2025

Hi there, thank you so much for your positive comments about James Wood Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!

Business Response

SANGER, TX

Jackie H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/8/2025

My sales person Andrew was awesome. He provided me with all the information that was needed. He was very knowledgeable about the truck that I purchased. I give Andrew a rating of 10 out of 10. Thank you Andrew

ANDREW HAMPTON

10/9/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

MESQUITE, TX

Gary G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/9/2025

Everyone was great!

10/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SANGER, TX

Kristin W|2017 Chevrolet Suburban

Confirmed Service Customer

10/17/2025

The staff is amazingly kind and professional.

10/18/2025

We’re so glad our staff’s kindness and professionalism stood out to you! It’s exactly the experience we aim to provide every time, and we look forward to welcoming you back soon for another wonderful visit.

Business Response

FLOWER MOUND, TX

John S|2024 Chevrolet Equinox

Confirmed Service Customer

10/18/2025

Oil change was done as expected.

10/19/2025

We’re happy your oil change went just as expected — smooth and timely! That’s the kind of consistency we love providing every time you stop in.

Business Response

DENTON, TX

Lynn Z|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/23/2025

Jared in service handled the issue I had with my Silverado professionally and quickly. Very satisfied with my experience!

10/24/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

PILOT POINT, TX

Mary Y|2026 Chevrolet Equinox

Confirmed Sales Customer

10/28/2025

We came in to look at a used car; we ended up buying a new car; Christian was our salesperson. He was patient, kind and made sure we only looked at what was on our wish list. This is our 9th purchase at this dealership; we won't go anywhere else.

CHRISTIAN BARRERA

10/29/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Mary! We are always more than happy to assist you if anything else comes up. Best wishes, Tom Clark Chevrolet

Business Response

PONDER, TX

Whitney V|2026 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

I recommend some process improvements for handling scheduled appointments. I had a 9:40 AM appointment for a simple oil change, but upon arrival and check-in, I was informed it would take about two hours. I had scheduled the appointment and blocked time on my calendar specifically to ensure a quick, efficient visit. Since I live 35–40 minutes away in a neighboring county, using the courtesy car service to return home wasn’t practical. Everyone I interacted with was friendly and helpful, but there seems to be room for improvement in managing scheduled appointments versus walk-ins and existing backlogs to better respect customers’ appointment times.

10/29/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DECATUR, TX

Frederick H|2014 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/13/2025

First Service Rep was not verry communicative but WHEN my preferred Service Advisor returned from time off and got involved then the process & service REALLY picked up!! Tim Watkins keep me informed of the status to it's completion ! TIM is the greatest!!!

10/14/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

ARGYLE, TX

Roy H|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/15/2025

Same good service I have always had. I got in at time promised and out and on the road as schedule

10/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

AUBREY, TX

John M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/17/2025

Jarrett Able always makes sure I know the problem and the cost of the service. Also calls when the service in completed. Very easy to work with.

10/18/2025

Jarrett will be delighted to hear your feedback! Keeping you informed and making service easy is exactly what we aim for. Please don’t hesitate to reach out if there’s anything additional we can do for you.

Business Response

DENTON, TX

Robert K|2026 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

Everything was pretty easy ,from the pull up, my Advisor reception and the wait in a comfortable clean environment.

10/21/2025

We’re happy to hear that the entire process—from pull-up to waiting in a clean, comfortable environment—was easy for you! Providing a welcoming and convenient experience is what we strive for, and we’ll be ready to make your next visit just as effortless!

Business Response

DENTON, TX

Mariano C|2026 Chevrolet Equinox

Confirmed Sales Customer

10/27/2025

Jacob Wood made the process so smooth and easy. What can be a stressful decision turned out to be stress free and simple. 10 out of 10 will go see Jacob again.

JACOB RICE

10/28/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

HASLET, TX

John T|2026 Chevrolet Silverado EV

Confirmed Service Customer

10/29/2025

Bought my Silverado ev and it went well

10/29/2025

Congratulations on your new Chevrolet Silverado EV! We’re happy to hear your purchase went well, and we look forward to helping you enjoy it for many miles to come with the same great service you experienced.

Business Response

PROVIDENCE VILLAGE, TX

Jorge Z|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/30/2025

Excellent service and customer care...

10/31/2025

We truly appreciate your kind words about our service and care—it’s wonderful to know you felt well taken care of. We look forward to seeing you again soon for another excellent visit!

Business Response

DENTON, TX

Jeremy R|2026 Chevrolet Equinox

Confirmed Sales Customer

10/31/2025

Great place

DUANE ASHFORD

11/1/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

SANGER, TX

Ricky L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/28/2025

Brandon Stolp and Samantha are the best. They know their business, they are professional, get things done when they say they will and have fun doing it. When you love your job, you will never work a day in your life!!

9/29/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, James Wood Chevrolet-Cadillac

Business Response

LAKE DALLAS, TX

Datcu R|2025 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Everything was completed as expected

10/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CORINTH, TX

Eugene S|2023 Chevrolet Colorado

Confirmed Service Customer

10/18/2025

On time No concerns Everyone helpful

10/19/2025

We’re thrilled everything ran right on time and that our team was so helpful throughout your visit! That kind of seamless experience is exactly what we aim for every single day.

Business Response

LITTLE ELM, TX

John M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/22/2025

Great

10/23/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DENTON, TX

Sheridan S|2023 Chevrolet Bolt EV

Confirmed Service Customer

10/24/2025

I came in for what I thought was a quick maintenance visit, getting tires rotated and an air filter changed. I also opted for the Silver wash. I had an 11 am appointment and arrived at 10:55 am. I mentioned that I had a 1 pm meeting and that I needed to leave in time for this. I went to the waiting room to work, but the Wifi wasn't working. Then around 12:15 am I asked at the desk for an update, mentioning again that I had a 1 pm meeting. They sent someone to check and told me that the maintenance was done and it was just getting the carwash. Should be done in 5-10 minutes. At 12:30 I asked again and was told it should be done in like 5 minutes. I asked if I could go ahead and pay so I could walk out the door the moment the car was ready. I paid, and waited. And waited. I ended up making a call to cancel my meeting at 12:55. The car didn't arrive until around 1:15 pm.

10/25/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

DENTON, TX

Bernadette O|2026 Chevrolet Traverse

Confirmed Sales Customer

11/1/2025

My salesperson made buying my vehicle a speedy and efficient service! Super friendly service by ALL staff was also an added positive experience.

PATRICK RICHARDSON

11/2/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

MUENSTER, TX

Taelor W|2025 Chevrolet Trax

Confirmed Sales Customer

11/2/2025

I love environment, Bryan Buckhanan got me in out with my new car.

BRYAN BUCKHANAN

11/3/2025

Congratulations on your new car! We're happy you found our staff to be so supportive during your experience here at Tom Clark Chevrolet. We look forward to your next visit. Take care!

Business Response

DENTON, TX

Phu L|2026 Chevrolet Corvette Z06

Confirmed Sales Customer

11/3/2025

Very good experience. Thanks to Jacob and Scotty for making enjoyable.

JACOB RICE

11/3/2025

Jacob and Scotty will be thrilled to hear your feedback! Creating an enjoyable, seamless experience is exactly what we strive for, and we look forward to welcoming you back for many more positive visits.

Business Response

SOUTH LAKE, TX

David H|2026 Chevrolet Equinox

Confirmed Sales Customer

11/3/2025

I was treated with the utmost respect. Felt very welcome to be at the dealership. Duane is the best sales person I dealt with. Very knowledgeable an accessible.

DUANE ASHFORD

11/3/2025

Duane will be thrilled to hear your feedback! Providing respectful, welcoming service and expert guidance is what we aim for, and we look forward to continuing that same exceptional care for you.

Business Response

DECATUR, TX

Scott R|2023 Chevrolet Tahoe

Confirmed Service Customer

11/6/2025

I needed service in both our vehicles ( one was the L87 recall) and the team accommodated me with shuttle service and all was done in a timely manner. My service advisor, Cole Fellers, answered all of my questions and was great!

11/7/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CORINTH, TX

Willard E|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/6/2025

Nice, polite personnel and fast service.

11/7/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DENTON, TX

Cynthia F|2025 Chevrolet Trax

Confirmed Service Customer

11/10/2025

Evidently no one at tthe dearlership knows how to change an email address - I've only chnaged it 20 plus times since March 3, 2025. And each time I'm assured the change was done. If you can't change an email I'm kind of doubtful on anythingelse being done correctly.

11/11/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DENTON, TX

David W|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/12/2025

Always a great experience at James Wood Chevrolet Denton

11/13/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ARGYLE, TX

Tonye M|2015 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

Everyone was friendly. I didn’t have to wait long to get a ride home.

11/13/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DENTON, TX

Joshua L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

We had a wonderful experience buying our new truck. Thank you to Duane for the best customer service.

DUANE ASHFORD

11/3/2025

We’re thrilled you had a wonderful experience purchasing your new truck! Duane will be delighted to hear your kind words. We look forward to continuing to provide exceptional service on every future visit!

Business Response

PONDER, TX

Jackie E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/3/2025

Experience was great but don’t like that owners Manuel does not come with vehicle

DUANE ASHFORD

11/4/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DALLAS, TX

Scotty R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/5/2025

Service advisor, Gavin was awesome!

11/5/2025

Thank you for highlighting Gavin! He’ll be thrilled to know his efforts made such a strong impression. We love having team members who make service feel effortless and friendly, and we’ll be ready to provide the same outstanding care on your next visit!

Business Response

CORINTH, TX

Robert R|2025 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

Fast service, well informed and comfortable environment for waiting

11/14/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DENTON, TX

Giovanna S|2023 Chevrolet Trailblazer

Confirmed Service Customer

11/13/2025

Everyone was really nice and friendly

11/14/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DENTON, TX

Amy M|2014 Chevrolet Malibu

Confirmed Service Customer

11/14/2025

Quick car repair

11/15/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DENTON, TX

Jace R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/14/2025

Jacob Rice did phenomenal with helping me find my new truck. Great experience overall!

JACOB RICE

11/15/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Jace! We look forward to helping again in the future. Take care!

Business Response

DENTON, TX

Ronald J|2021 Chevrolet Equinox

Confirmed Service Customer

11/14/2025

I went in for an oil change and scheduled transmission maintenance. Jarrett set up the appointment and told me how much it would cost and about how long it would take. He notified me when the maintenance had been completed. I also appreciated the system checks and car wash.

11/15/2025

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

LITTLE ELM, TX

Miles M|2020 Chevrolet Traverse

Confirmed Service Customer

10/15/2025

Edwin has helped us since we purchased our Traverse at James Woods Chevy. He's professional and transparent.

10/16/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HIGHLAND VILLAGE, TX

Keith M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/11/2025

Friendly and met the time frame stated. Also, the ease of setting up the appointment and was taken at my set time.

11/12/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

OAK POINT, TX

Lucas R|2026 Chevrolet Equinox

Confirmed Sales Customer

11/18/2025

Jager was great, he really made the whole process easy and enjoyable.

JAGGER MCCARTY

11/19/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DENTON, TX

Charles F|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/18/2025

Came in for an oil change and to have a recall issue fixed. It was a great experience. Cole was very helpful and my vehicle was ready in timely manner.

11/19/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Clark Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

DENTON, TX

Linda M|2016 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Excellant Customer Service from the arrival time of appointment to the check out time of service completion!! Excellant Staff and very professional!! Speicail thanks to Tim Wilkens!! He takes care of my needs every time, especially this last emergency situation I encurred with my Equinox!!

11/19/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CORINTH, TX

Theodore Y|2012 Chevrolet 3500 Silverado

Confirmed Service Customer

11/18/2025

Service Department is very conscientious, making sure my problem was completely corrected. I enjoy working with Tim Wilkins (Service Rep). While he is always professional, he is friendly and easy to work with.

11/19/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LEWISVILLE, TX

Margaret H|2023 Chevrolet Trailblazer

Confirmed Service Customer

11/19/2025

Mike B is always amazing!! Takes the best care of us and gets everything done quickly and completely.

11/20/2025

Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!

Business Response

ARGYLE, TX

Rawlin M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

This was an extended transmission issue in which it took over 3 months to get resolved. My Service adviser Edwin made the difference. He was timely in his responses, always kept me updated, and was always honest in helping me set expectations.

9/18/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

LEWISVILLE, TX

Alvin G|2025 Chevrolet Corvette Z06

Confirmed Service Customer

9/17/2025

Excellent experience

9/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

NORTHLAKE, TX

Rohan M|2026 Chevrolet Equinox EV

Confirmed Sales Customer

11/3/2025

It was a pleasant experience. Patrick is the person I had worked with who made the process seamless. I would recommend him

PATRICK RICHARDSON

11/3/2025

Patrick will be thrilled to hear your feedback! Making the process seamless and pleasant is exactly what we aim for, and we appreciate your recommendation to others.

Business Response

JUSTIN, TX

Michael B|2023 Chevrolet Tahoe

Confirmed Service Customer

11/4/2025

Perfect service experience!

11/4/2025

We’re delighted you had a perfect service experience! Striving for “perfect” is what keeps our team motivated — because when you leave happy, we know we’ve done our job right down to the last detail.

Business Response

PONDER, TX

Jonathan L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/5/2025

DID A GREAT JOB!!

11/5/2025

We love hearing “DID A GREAT JOB!!” — thank you! It’s always our goal to deliver service that exceeds expectations, and we’re delighted to know we hit the mark. We’ll keep up the great work for your next visit!

Business Response

SANGER, TX

Rickey D|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/10/2025

Shellie and sales folks were Great.

CHRISTOPHER DOUGLAS

11/11/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WAXAHACHIE, TX

Brittany W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/13/2025

Quick oil change

11/14/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DENTON, TX

Michael B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/18/2025

Best service department ever!

11/19/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PONDER, TX

Peggy K|2016 Chevrolet Trax

Confirmed Service Customer

11/19/2025

Thank you for working with me.

11/20/2025

You’re very welcome! We’re glad we could assist you and look forward to helping you again in the future.

Business Response

DENTON, TX

Brent R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/23/2025

Great service. Easy process.

10/24/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

DENTON, TX

Jerry D|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

11/5/2025

great

JACOB RICE

11/5/2025

Thank you for your “great” review! We’re so glad your experience left a positive impression, and we look forward to keeping that same great energy alive each time you stop by!

Business Response

COLLINSVILLE, TX

Bill P|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

11/14/2025

Brandon Stolp & Tim Wilkins took great care of me.

11/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

LAKEWOOD VILLAGE, TX

Lee R|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/14/2025

only problem was that they did not fill my def tank I had to go back and get the container from service manager

11/15/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

KELLER, TX

Robert W|2024 Chevrolet Equinox

Confirmed Service Customer

11/19/2025

Even though I had an appointment once I pulled into the bay it took forever for my service attendant to check me in. After that it went smoothly.

11/20/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

LITTLE ELM, TX

James H|2023 Chevrolet Corvette Z06

Confirmed Service Customer

11/19/2025

Mike Belew makes getting your vehicle serviced almost as fun as going to happy hour! Thank you Mike for your efficiency and knowledge.

11/20/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

FRISCO, TX

Sharon L|2023 Chevrolet Traverse

Confirmed Service Customer

11/21/2025

Jared was very knowledgeable, helpful and responded to my calls in a timely manner.

11/22/2025

Your thoughtful and detailed praise means a lot—Jared’s knowledge, helpfulness, and timely communication are exactly what we aim for, and we’re thrilled it made your experience seamless.

Business Response

DENTON, TX

Norman R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/24/2025

Samantha ensured that the issue was resolved and that everything was working properly before I left.

11/25/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DENTON, TX

Norman R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/23/2025

Service was great! Was in and out within an hour.

9/24/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

DENTON, TX

Shari E|2024 Chevrolet Trax

Confirmed Service Customer

11/19/2025

Great service, friendly staff

11/20/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Arturo P|2020 Chevrolet Malibu

Confirmed Service Customer

11/19/2025

Tuve que regresar pero lo resolvieron

11/20/2025

Gracias por sus comentarios. Valoramos mucho sus opiniones, ya que nos ayudan a brindar el mejor servicio a nuestros clientes. No dude en contactarnos si tiene alguna pregunta o inquietud. Esperamos volver a atenderle pronto.

Business Response

DENTON, TX

Preston D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/21/2025

Gavin is the man but I’ve had issue after issue with this truck and something y’all have previously replaced is already out again. I don’t want to have to leave a poor google review because like I said Gavin is such a pleasure working with but that may have to be the next move to let others know my honest opinion

11/24/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

CORINTH, TX

James H|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/25/2025

Nice job

11/26/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HICKORY CREEK, TX

William G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/25/2025

The experience has been great from beginning to end. I appreciate their ability to be helpful and make recommendations without the high-pressure nonsense I’ve gotten from other dealerships. Thank you!

WILLIAM CRAWFORD

11/26/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

MARLOW, OK

Courtney C|2021 Chevrolet Tahoe

Confirmed Service Customer

11/25/2025

Great service!

11/26/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CONROE, TX

Donna J|2026 Chevrolet Equinox

Confirmed Sales Customer

12/3/2025

Love the dealership. Our salesman was fabulous

JACOB RICE

12/4/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tom Clark Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RUNAWAY BAY, TX

Wilbur F|2024 Chevrolet Suburban 1500

Confirmed Service Customer

10/27/2025

Mike Belew is always spot on with his customer service and communication. He communicates the issues, what the technicians found and when to expect the problem to be resolved. When I came to pick up our vehicle, we noticed an additional problem that Mike immediately went into action to fix.

10/28/2025

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

SANGER, TX

Matthew C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

My purchase was made because I found a vehicle whose price was significantly discounted by the manufacturer. I asked the local management team for what else they could do and they did not budge on anything for which I asked. There are many parts to a deal but I felt that because the vehicle was a clear out by Chevy, they didn’t need to do anything further. I especially did not like dealing with Mr Olivares in finance. I felt like I needed a bath after working with him. After he and local management had rebuffed me on every item for which I had requested a little more to make me feel optimum about the deal, and after the ink had dried on the contract, he reminded me of this survey. I told him to his face that his timing for my satisfaction was poor. Again, I emphasize, Chevy gave me a significant discount on a 2025 loaner that had lots of discount. I told them I felt good but would appreciate a little more of a push at the local level to make it better for me. They chose not to do it. So in all the experience does not warrant an excellent rating but I’ll give them a 3 out of 5

CHRISTIAN BARRERA

11/24/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ARLINGTON, TX

Gerardo R|2026 Chevrolet Traverse

Confirmed Sales Customer

12/1/2025

Christian was quick and to the point. I gave him my out the door price range and need for a vehicle which he didn't deviate from. The sale manager was able to give me my asking price for my trade in which elevated my stress completely.

CHRISTIAN BARRERA

12/2/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HICKORY CREEK, TX

Joann F|2018 Chevrolet Tahoe

Confirmed Service Customer

12/4/2025

I had an appointment with Jarrett and he was courteous and helpful. It took less than an hour to get my oil changed and tires rotated.

12/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DENTON, TX

David E|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/8/2025

It was an oil change

12/9/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

LANCASTER, TX

Mitzi B|2026 Chevrolet Traverse

Confirmed Sales Customer

12/8/2025

It was a very good experience! My salesman, Christian, was awesome. He was very knowledgeable and patient with all my questions. It was the most stress free car buying experience I have ever had. I would highly recommend Tom Clark dealership!

CHRISTIAN BARRERA

12/9/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Mitzi! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

DENTON, TX

Dugan B|2024 Chevrolet Tahoe

Confirmed Service Customer

11/15/2025

Everyone was very professional and willing to help me with my needs.

11/16/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Tom Clark Chevrolet and we hope to see you again soon!

Business Response

AUBREY, TX

Bryan M|2023 Chevrolet Tahoe

Confirmed Service Customer

11/15/2025

Cole was very helpful and gave me several options to achieve my service needs with minimal inconvenience

11/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

ARGYLE, TX

William W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

Friendly, knowledgeable and easy to talk to.

DUANE ASHFORD

12/2/2025

Thank you for the friendly and thoughtful feedback—knowledgeable and approachable service is what we aim for, and we’re glad your visit reflected that perfectly.

Business Response

MUENSTER, TX

Ganapathi V|2024 Chevrolet Colorado

Confirmed Service Customer

11/27/2025

As always, everything went smoothly. I appreciate the first class customer service.

11/28/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!

Business Response

FRISCO, TX

Jeremiah R|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

12/5/2025

No pressure, honest and open negotiation. Best deal I found all over DFW for the new suburban.

PATRICK RICHARDSON

12/6/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!

Business Response

ODESSA, TX

Duane M|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

12/5/2025

I had the Service Department install a tonneau cover on my new 2025 Silverado. They did an excellent job and my service advisor, Mike was very helpful and professional..!

12/6/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

ROWLETT, TX

Wayne G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

staff was great

12/6/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

SAVANNAH, TX

Anthony C|2021 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

It was as is always is. Thanks for accommodating me a day early

12/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon! Thank you, and have a fantastic day!

Business Response

HICKORY CREEK, TX

Steven N|2024 Chevrolet Trax

Confirmed Service Customer

12/11/2025

Love coming here. Everyone is so friendly. Patient explains things thoroughly and that chairs are comfortable and you have free Wi-Fi

12/12/2025

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

PROVIDENCE VILLAGE, TX

Karen J|2025 Chevrolet Trax

Confirmed Service Customer

11/17/2025

Service done quickly

11/18/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

LAKE DALLAS, TX

Eric D|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

11/26/2025

Edwin always takes great care of me

11/27/2025

Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

FLOWERMOUND, TX

Duane M|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

11/26/2025

The purchasing experience could not have been any better because it was absolutely stress free..! The staff members there are professional and polite. We got a great value on our trade in and we felt very comfortable with the price we paid for our new one. Great folks..!

WILLIAM CRAWFORD

11/27/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!

Business Response

ROWLETT, TX

Dustin S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/30/2025

All staff was friendly and inviting. I did not feel overly pressured to make a purchase, which was nice!

WILLIAM CRAWFORD

12/2/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PONDER, TX

Christian J|2024 Chevrolet Colorado

Confirmed Service Customer

11/30/2025

Easy to schedule and quick in and out. On this service I waited for the car and did not take long.

12/2/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LEWISVILLE, TX

Philip C|2017 Chevrolet Colorado

Confirmed Service Customer

12/2/2025

You always have room for us in the schedule, Tim Wilkins is GREAT with communication and assistance, pricing and cycle time (vehicle drop off to completion) is very fair/reasonable.

12/3/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Clark Chevrolet. We hope to see you soon!

Business Response

TROPHY CLUB, TX

William G|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/10/2025

Everyone I interacted with was friendly, professional, and helpful. The service was completed quickly and without any issues.

12/11/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

MARLOW, OK

Kena B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/11/2025

Everyone was pleasant and quick to respond. Oil change got done in about an hour .Faster than estimated. Thank you.

12/12/2025

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing Tom Clark Chevrolet and we hope to see you again.

Business Response

LITTLE ELM, TX

Cody D|2024 Chevrolet Tahoe

Confirmed Service Customer

11/20/2025

Great Service

11/21/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

John L|2023 Chevrolet Traverse

Confirmed Service Customer

12/15/2025

Efficient in and out just over one hour

12/16/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DENTON, TX

Gary R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/15/2025

The salesman was very friendly and knowledgeable

DUANE ASHFORD

12/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SANGER, TX

John M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/17/2025

Great service Jarrett Able

12/18/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DENTON, TX

Peggy B|2026 Chevrolet Equinox

Confirmed Sales Customer

12/19/2025

Erika did a great job of walking us through the process and answering all of our questions and has followed-up with us following our purchase. Overall, it was a great car buying experience!

ERICA WOODS

12/20/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Peggy! We look forward to helping again in the future. Take care!

Business Response

GAINESVILLE, TX

Matthew C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/22/2025

It was amazing as always. Mike Belew and the service department took care of my Silverado in a timely and professional manner. They set me up a rental, took care of my truck and got it back to me in awesome shape. I will take my truck nowhere else but to this dealership for my service needs. Thanks Mike and the whole service department.

12/24/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DENTON, TX

Kenneth L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

Thinking that my pickup had an issue, Jarrett (service writer) & Roger (shop manager) were responsive and helpful to explain that the pickup was as “normal”. I was taken care of in a timely manner.

12/25/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

GRAND PRAIRIE, TX

James M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/24/2025

Same Great customer service I had come to expect from the dealership under the James Wood’s family ownership. Good to see the same faces still serving there, especially my service advisor, Mike Belew, who kept me informed through out my recall service. Though I live in ABQ, I always try to schedule service when I’m in North Texas.

12/25/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tom Clark Chevrolet!

Business Response

ALBUQUERQUE, NM

William C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/12/2025

Your entire service dept did a great job as always

12/13/2025

Thank you for your kind words! We’re delighted our entire service department continues to provide excellent service for you.

Business Response

DENTON, TX

Bruce B|2025 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

So organized. So professional. Super friendly!!!!!!

12/13/2025

Thank you for your enthusiastic feedback! We’re thrilled our team’s organization, professionalism, and friendliness made such a positive impression. We can’t wait to welcome you back again soon.

Business Response

DENTON, TX

Jason Y|2018 Chevrolet Cruze

Confirmed Service Customer

12/18/2025

I went in to get my service engine light checked. Things went really smooth.

12/19/2025

Wow, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DENTON, TX

James N|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/21/2025

Daune was great to work with and made the process very easy.

DUANE ASHFORD

12/23/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LANTANA, TX

Clifton C|2026 Chevrolet Colorado

Confirmed Sales Customer

12/26/2025

Great service from sales to finance to delivery.

NOAH GATTENBY

12/27/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DENTON, TX

Julian R|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/29/2025

Quick service and well-organized service department.

12/30/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DENTON, TX

Michael R|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/31/2025

👍

1/1/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

LEWISVILLE, TX

Preston D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/31/2025

Gavynn is real deal. Changed my experience

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

CORINTH, TX

Roy S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Patrick Richardson and Will Lewis were wonderful to negotiate with. They satisfied our goals and delivered the Equinox that we wanted with excellent financing. Thanks Tom Clark Team !! Roy & Pam Smith

PATRICK RICHARDSON

1/1/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Roy! We look forward to helping again in the future. Take care!

Business Response

SHADY SHORES, TX

Gary F|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

Took care of my problem fast even with an appointment.

12/13/2025

We’re happy we could resolve your issue quickly! Even with an appointment, our team aims to make every visit efficient and stress-free.

Business Response

PONDER, TX

Lisa D|2012 Chevrolet Silverado

Confirmed Service Customer

12/12/2025

Edwin Chan is the best!

12/13/2025

Thank you for the shoutout to Edwin! We’re delighted he continues to provide the excellent service you expect.

Business Response

CORINTH, TX

Will L|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/13/2025

Best sales and service in North Texas

12/14/2025

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SPRINGTOWN, TX

Yesenia L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/13/2025

I really enjoyed the service given to me. Amazing customer care! Thank you so much and see you soon.

12/14/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tom Clark Chevrolet!

Business Response

JUSTIN, TX

Anna C|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

Quick service

12/16/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

AUBREY, TX

Jeraldine S|2016 Chevrolet Cruze

Confirmed Service Customer

12/15/2025

FAST, EFFICIENT AND VERY HELPFUL TREATMENT. SO PLEASED WITH JERRITT`S SERVICE.

12/16/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

CORINTH, TX

Kenneth F|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/18/2025

Matt my salesman was great to work with. Everything went quickly.

WILLIAM CRAWFORD

12/19/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

PANAMA CITY, FL

John S|2024 Chevrolet Equinox

Confirmed Service Customer

12/29/2025

The service was reasonable for an oil change and greatly appreciated the work. The paperwork suggested new windshield wipers be installed but they were already installed last week, so maybe they were not aware my wipers are brand new. Will have to inform them.

12/30/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

DENTON, TX

Paul B|2018 Chevrolet Bolt EV

Confirmed Service Customer

12/31/2025

Always very easy to schedule, efficient when you get there as wait times are fairly quick and the costs to service an electric car are fairly low. Will go again.

1/1/2026

Hi, we are so pleased you enjoyed your visit to Tom Clark Chevrolet! Thank you so much again for your feedback! We hope you have a great day!

Business Response

CORINTH, TX

Ruth P|2026 Chevrolet Equinox

Confirmed Sales Customer

11/3/2025

It was wonderful as always! We have bought I think around 15 cars from James Wood now Tom Clark and we love all of our salespeople (Jesse, John and now Will) and the finance expert (Juan).

JOHN TERRY

11/3/2025

Wow — fifteen cars and counting! That kind of loyalty means the world to us. We’re honored that Tom Clark Chevrolet, along with Jesse, John, Will, and Juan, have earned your continued trust. Here’s to more smooth purchases and happy drives with the James Wood family!

Business Response

JUSTIN, TX

Matt S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/15/2025

Their was a problem with my truck and my advisor Edwin handled it very quickly.

12/16/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Jeffrey S|2024 Chevrolet Equinox

Confirmed Service Customer

12/16/2025

Gavin is always on top of things. Thank you Gavin!

12/17/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LITTLE ELM, TX

Dennis O|2023 Chevrolet Traverse

Confirmed Service Customer

12/19/2025

Wait time was very good. Last time I had an oil change it took almost four hours wait time. Much better this time. Everything went well.

12/20/2025

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DENTON, TX

Jessica M|2026 Chevrolet Equinox

Confirmed Sales Customer

12/24/2025

TJ, Will, and Juan were all very friendly and helpful! The process of purchasing my Equinox went very well. Great team!

TJ SMITH

12/25/2025

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!

Business Response

DENTON, TX

Thomas K|2026 Chevrolet Equinox

Confirmed Sales Customer

12/27/2025

John was great!

JOHN TERRY

12/28/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!

Business Response

DENTON, TX

Beth M|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Service was amazing and Patrick really understood what I was looking for in a new vehicle and made a suggestion that I ended up buying!

PATRICK RICHARDSON

1/1/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Beth! We look forward to helping again in the future. Take care!

Business Response

FRISCO, TX

Tammala P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

Helpful and layed back so I could make the best choice for my needs. I'm excited to find out the quality of customer care after my purchase.

DUANE ASHFORD

1/2/2026

Thank you for your feedback! We’re glad you felt supported in making the best choice for your needs, and we look forward to providing you with excellent customer care after your purchase.

Business Response

CORINTH, TX

Stephanie D|2026 Chevrolet Equinox

Confirmed Sales Customer

11/24/2025

Super easy to work with.

JACOB RICE

11/25/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

AUBREY, TX

Syvlester B|2020 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

Always quick & dependable service from Jarrett & the others. Car wash was really done well, wife wavers happy! Thank you!!

11/25/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to helping again in the future. Take care!

Business Response

DENTON, TX

Jeffrey M|2025 Chevrolet Blazer

Confirmed Service Customer

11/24/2025

great service

11/25/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Jose Y|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/6/2026

I’ve been a loyal customer of this dealership since moving to Texas in 2021. Edwin has consistently provided exceptional service and valuable advice on the necessary services for my vehicle. I’m delighted to see that Edwin remains a part of the dealership even after the ownership change. I’ll continue to rely on them for my vehicle maintenance and future GM vehicle purchases. Edwin deserves a perfect 10/10 rating.

1/7/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

DENTON, TX

Brian F|2024 Chevrolet Colorado

Confirmed Service Customer

1/9/2026

Has to order the parts. Can in sooner than expected, service appt set and installation was quick

1/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

Yunior L|2026 Chevrolet Equinox

Confirmed Sales Customer

1/9/2026

Excelente servicio y atención también los trámites fueron muy rápidos donde quedé satisfecho con el personal que me atendió lo recomiendo un 100 %

WILLIAM CRAWFORD

1/10/2026

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.

Business Response

LEWISVILLE, TX

Alan B|2019 Chevrolet Corvette

Confirmed Service Customer

1/12/2026

Good oil changes.

1/14/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HASLET, TX

Bryan M|2023 Chevrolet Tahoe

Confirmed Service Customer

1/12/2026

Brandon was so nice when I pulled up to the bay. The cashier that checked me out was also so nice. I regret not making a note of her name but receipt says #95.

1/14/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

ARGYLE, TX

Cheryl M|2022 Chevrolet Equinox

Confirmed Service Customer

12/5/2025

Jarret Abel is always great and lets me know what is going on and calls when my car is ready

12/6/2025

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

DENTON, TX

Kerry M|2026 Chevrolet Suburban

Confirmed Sales Customer

1/5/2026

Erica handled everything professionally, finance experience with Don was excellent. This my new favorite dealership.

ERICA WOODS

1/6/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

FLOWER MOUND, TX

Diane M|2024 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

Very professional.

1/7/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

DENTON, TX

Donna L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

.

1/7/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

ARGYLE, TX

Joseph F|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/7/2026

Very easy I only came back because of Dwyane Ashford he really took care of me. He was understanding to my past experience and made sure I got what he said I would get grate experience

DUANE ASHFORD

1/8/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LAKE DALLAS, TX

Louis J|2020 Chevrolet Traverse

Confirmed Service Customer

1/16/2026

The service assistant was polite, informative, and very professional.

1/17/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

DENTON, TX

Robert K|2026 Chevrolet Equinox EV

Confirmed Service Customer

1/16/2026

The staff in the Collision Center were great. The work needed was done quickly and professionally. Great people at a very fair price. I highly recommend Tom Clark Collision Center.

1/17/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

PONDER, TX

Danny K|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/19/2026

Easy experience, have bought from John Terry before and he is an excellent salesperson. Very knowledgeable and answered every question and there was no pressure to buy. Will continue to purchase from this dealership. Different ownership but still felt like James Wood family atmosphere

JOHN TERRY

1/21/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LAKE KIOWA, TX

Jonathan H|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/1/2026

Friendly, professional, and efficent. Car was completed and returned in a timely manner.

1/2/2026

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

SANGER, TX

Evan B|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/1/2026

Will & Christian in sales were A+ and treated me very kindly.

CHRISTIAN BARRERA

1/2/2026

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

OAK POINT, TX

Frederick H|2014 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/1/2026

Great Service Adviser Tim Wilkins!!!!!!!!!!!!!!!!!!

1/2/2026

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!

Business Response

ARGYLE, TX

Ronald H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/7/2026

They fixed the issue.got me in and out .Very happy with the service

1/7/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

Jeff S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/14/2026

Great Service

1/15/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

CORINTH, TX

Corey T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/16/2026

TJ was very helpful and very professional.

TJ SMITH

1/17/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

CROSSROADS, TX

David L|2026 Chevrolet Equinox

Confirmed Sales Customer

1/16/2026

We can't thank Katie from Internet sales enough. She worked the magic we needed to make it happen like we needed to. Inquired on 3 different cars, one sold before we could nail it down. Then finally decided on the equinox activ. It's a beautiful car meeting all we need. Tom Clark will definitely be our lifetime dealer from here on out.

ANNA-KAITLYN WILKINS

1/17/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

SHERMAN, TX

Kelly K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/17/2026

In and out in five minutes. Doors opened promptly at 7am. Had my truck ready same day.

1/19/2026

Hi there, thank you for taking the time to leave a review for us at Tom Clark Chevrolet. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

CROSS ROADS, TX

Curtis W|2025 Chevrolet Trax

Confirmed Service Customer

12/24/2025

Problem wasn't fixed.

12/25/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

SANGER, TX

Joshua M|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/3/2026

Very quick...great experience

WILLIAM CRAWFORD

1/4/2026

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

PILOT POINT, TX

Rome A|2020 Chevrolet Colorado

Confirmed Service Customer

1/3/2026

Nice

1/4/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

DENTON, TX

Brett R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/3/2026

Service was completed quickly. The cost estimate was greater than the actual price charged. A pleasant surprise.

1/4/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CORINTH, TX

Judy D|2026 Chevrolet Equinox

Confirmed Sales Customer

1/3/2026

Duane Ashford was my salesman he was very knowledgeable and easy to work with. I highly recommend him to anyone. Very easy process.

DUANE ASHFORD

1/4/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

DENTON, TX

Nikita F|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

1/5/2026

Thank you so much

1/6/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

FLOWER MOUND, TX

Jonathan S|2026 Chevrolet Traverse

Confirmed Sales Customer

1/7/2026

Chris Douglas was amazing best salesman I’ve ever dealt with was in and out quick told him what we where looking for literally got everything we wanted headache free.

CHRISTOPHER DOUGLAS

1/8/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

SPRINGTOWN, TX

Regena R|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/14/2026

Everyone was very nice.

1/15/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

DENTON, TX

Kevin P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

I had a great experience with Tom Clark dealership! My service advisor Samantha did a great job making sure my pickup service was completed in a timely manner! I'm always very satisfied! Thanks so much!

1/21/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DENTON, TX

Shane S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/12/2025

Wonderful!!!

WILLIAM CRAWFORD

12/13/2025

Thank you for the enthusiastic review! We’re thrilled your experience was wonderful and can’t wait to welcome you back.

Business Response

ARGYLE, TX

Scott L|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/6/2026

Time took less than expected

1/7/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

FLOWER MOUND, TX

Jay M|2024 Chevrolet Trax

Confirmed Service Customer

1/8/2026

Samantha M is awesome. She has been my service rep all three times I have been there. She handled all of my requests and I was very satisfied with my last and all service experiences there.

1/9/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LAKE DALLAS, TX

John M|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

1/8/2026

Jarrett got my vehicle serviced in a timely manner Jarrett always keeps me updated on service needed and gets it done in a timely manner. Good at his job and couteous.

1/9/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DENTON, TX

Yoandra S|2026 Chevrolet Suburban

Confirmed Sales Customer

1/9/2026

very good choice

JOHN TERRY

1/10/2026

We’re happy to hear you’re pleased with your choice. Thank you for sharing!

Business Response

CORINTH, TX

Tamye R|2016 Chevrolet Colorado

Confirmed Service Customer

1/16/2026

Everything was seamless

1/17/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

CROSS ROADS, TX

Jose O|2023 Chevrolet Blazer

Confirmed Service Customer

1/21/2026

Experience was great. Car issue resolved.

1/22/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DENTON, TX

Glenn H|2024 Chevrolet Malibu

Confirmed Service Customer

1/28/2026

For now, since only half of what I needed was completed, I am giving a 50% score. I was told that the front-facing camera that is needed to complete my work needed to be ordered. I can only assume that it was ordered during my previous visit. No one has told me when this part will be available nor called me to schedule my return visit. Once this issue is completely resolved, I will be more than happy to raise the feedback score.

1/29/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CORINTH, TX

Judy B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/5/2026

Very satisfied with my sales rep

AUBREY, TX

Michael B|2026 Chevrolet Trax

Confirmed Sales Customer

11/27/2025

It was friendly and fast. Wendi was honest and straight forward. Helpful and respectful.

GWENDOLYN LITTLE

11/28/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DENTON, TX

Michael W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/27/2025

Great

ANDREW HAMPTON

11/28/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

SANGER, TX

Tommy M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/23/2026

Service completed quickly and correctly. The courtesy driver was so nice.

1/24/2026

We appreciate your positive review! It’s great to hear your service was quick and accurate, and that the courtesy driver made your day even better.

Business Response

SANGER, TX

Jocelyn C|2025 Chevrolet Traverse

Confirmed Sales Customer

1/25/2026

Informative about the car I was interested in Answered all my questions honestly I was happy with my monthly payment

MATTHEW TAYLOR

1/26/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

CORINTH, TX

Matthew T|2021 Chevrolet Camaro

Confirmed Service Customer

1/26/2026

Got an oil change & tire rotation. Quick & easy

1/27/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

NORTHLAKE, TX

Frances C|2026 Chevrolet Equinox

Confirmed Service Customer

1/26/2026

The service was excellent but I had specifically ask and paid for the silver plan on cleaning. My car was not touched on the inside as I had ask for. No vacuuming done.

1/27/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

AUBREY, TX

Roberto S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/28/2026

Service was fantastic and Edwin reminded me that I can use rewards points for my service. That helps a lot .

1/29/2026

Thank you for this fantastic review. We’re glad Edwin’s reminder about reward points helped make your service even better. We appreciate your support and look forward to your next visit.

Business Response

HICKORY CREEK, TX

Cole F|2025 Chevrolet Equinox EV

Confirmed Service Customer

2/4/2026

.

DENTON, TX

Audrey A|2025 Chevrolet Colorado

Confirmed Sales Customer

2/5/2026

It was quick and easy to get information. We were able to qualify and take care of some paperwork before coming in, which was fantastic. There were straightforward conversations about price. And signing papers in person was streamlined.

PROSPER, TX

Linda A|2023 Chevrolet Traverse

Confirmed Service Customer

12/31/2025

Gavynn always takes great care of my service needs. He’s always friendly and prompt. The entire service staff is great.

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DENTON, TX

Joshua P|2015 Chevrolet Camaro

Confirmed Service Customer

12/31/2025

Did great!

1/1/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

DENTON, TX

Thomas G|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

1/23/2026

Duane was great!

DUANE ASHFORD

1/24/2026

Thank you for your kind words about Duane! We’re happy he made your experience great and look forward to serving you again.

Business Response

SANTA FE, NM

William M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/23/2026

Very easy to purchase the truck I wantned. I was in and out quickly. No preasure what so ever from the Sales Person - Jacob. He understood what I was needing and was very proffesional. Signing the paperwork was a breeze.

JACOB RICE

1/23/2026

We truly appreciate your detailed and positive feedback! We’re glad Jacob provided a professional, pressure-free experience, and we hope you enjoy your new truck.

Business Response

DENTON, TX

Katherine N|2022 Chevrolet Traverse

Confirmed Service Customer

1/25/2026

Samantha is always respondsive & explains service;timing; & pricing completely!

1/26/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

LEWISVILLE, TX

Deana D|2024 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

Clean, professional, efficient, extremely customer service oriented.

1/29/2026

Thank you for the excellent feedback. We’re proud to deliver clean, professional, and efficient service with a customer-first focus. We appreciate your visit and hope to see you again soon.

Business Response

FLOWER MOUND, TX

Jeffrey O|2021 Chevrolet Suburban

Confirmed Service Customer

2/5/2026

Had to bring back Suburban after they swap the battery out last week. The technician for got to clear P0562 code.

HASLET, TX

David K|2025 Chevrolet Trailblazer

Confirmed Service Customer

2/6/2026

Brought my Traiblazer in for its first service visit. I got there a few minutes before my 9am appointment and waited for a while because Edwin was on the phone. Finally another employee saw me waiting and came out to take care of me. I showed him where I had scraped the bumper in the front on some grass and asked if they could look at it and see if there was any damage. I assumed they would at least clean out the grass down there since they were going to wash it. He said it would be about two hours and they let me know it was ready in a little less than that. When I went to get the car it was obvious no one looked at the bumper and there was still grass and dirt down there. I went back in and found Edwin and told him I had specifically asked them to let me know if it needed to be repaired. He went out and looked at it and cleared away some grass and dirt with his hands, after it had supposedly been washed, and said that there was a crack but he didn’t seem too concerned about it. This is a new car with 1,400 miles on it so I would have expected to at least have someone tell me what it would cost to have it fixed. He did apologize several times but his main concern was that I was not going to give him a good review and he specifically asked me to give him at least a 9 or 10. I would have been happy to do that if I had received that level of service but I did not. As far as I know the oil change and inspection went okay. They said everything was fine but I do have to wonder how careful of an inspection was actually done.

DENTON, TX

David M|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/2/2026

Samantha kept me informed.

1/3/2026

We appreciate your note, and we’re glad Samantha kept you informed throughout your visit for a smooth experience.

Business Response

SANGER, TX

Mark Z|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/2/2026

Jacob and Will were awesome to work with. I have put off buying a new truck for a while because I did not want to deal with the hassle. They both made it a great experience

JACOB RICE

1/3/2026

Thank you for sharing your thoughtful feedback, Jacob and Will will be thrilled to know they made buying a new truck hassle-free and enjoyable for you. We’re glad you had such a great experience.

Business Response

PONDER, TX

Angela L|2024 Chevrolet Equinox

Confirmed Service Customer

1/23/2026

The service was great, but I feel the cost was a little much. I could go to other places in Denton and get oil change for half the cost.

1/24/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DENTON, TX

Roger C|2015 Chevrolet City Express

Confirmed Service Customer

1/29/2026

I checked in at my appointment time , I went inside sat down and waited for the recall repairs to be made. I asked for an update by text after a few hours had passed. I little bit later I was verbally called by name to let me know the repairs were completed and I needed to sign a few documents and I was on my way.

DENTON, TX

Elizabeth S|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/4/2026

Drove in from Lubbock purchase, they were quick and efficient. Along with that we were able to secure a better deal than buying in our local area.

LUBBOCK, TX

Armando F|2019 Chevrolet Blazer

Confirmed Service Customer

2/4/2026

They were able to sovle my vehicle issue in a reasonable time.

DENTON, TX

Larry M|2025 Chevrolet Trailblazer

Confirmed Service Customer

2/4/2026

Edwin and the team were easy to work with and took the time to address every concern and question. Beside routine oil change and service I needed to better understand a couple of the safety features built into my 2025 Trailblazer and the whole team, including service manager went out of their way to be sure not only that my vehicle was functioning properly but that I also was comfortable and acquainted with the operation and function of all the features. I have a much better understanding of how to get the most benefit and how easy it is to operate the technology

KRUM, TX

Thomas S|2022 Chevrolet Blazer

Confirmed Service Customer

2/7/2026

Service advisor, Jarrett and service was great and on time.

LITTLE ELM, TX

Jose Z|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/9/2026

Very good service and good coffee while I wait

PILOT POINT, TX

John M|2024 Chevrolet Corvette Z06

Confirmed Service Customer

1/20/2026

great service from Edwin

1/22/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SHADY SHORES, TX

Steven D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/23/2026

Truck in 3 times for the same transmission issue and still not fixed. I had to sell the truck

1/24/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

PILOT POINT, TX

Michael G|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/26/2026

Great

1/27/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

TROPHY CLUB, TX

Martin R|2023 Chevrolet Colorado

Confirmed Service Customer

2/5/2026

I came in for service in my newly acquired vehicle the service center was very well kept and organized and the staff were very attentive and polite. service was completed in a very reasonable time frame.

Argyle, TX

Gerardo G|2026 Chevrolet Colorado

Confirmed Sales Customer

2/6/2026

Everything was super easy and was out the door in less than an hour

AUSTIN, TX

Julia M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

2/9/2026

Just got an inspection. It was done quickly and the people I dealt with in the service dept. were very proffesional. Thanks for the service

DENTON, TX

John S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/10/2026

Very pleasant and helpful over the phone when my truck broke down. They had a flatbed there within 30 minutes, truck was taken to dealership and repaired, I picked up vehicle next morning>

DENTON, TX

Brianna W|2014 Chevrolet Camaro

Confirmed Service Customer

2/10/2026

Jarrett Abel did amazing work with my vehicle. He was quick and efficient but still took the time to make sure everything was perfect before I picked up.

KRUM, TX

Susan D|2024 Chevrolet Equinox

Confirmed Service Customer

2/10/2026

Every time I go in for an oil change everyone is friendly and they are always done very quick.

DENTON, TX

Andrew L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/10/2026

Our sales rep.Christian was very cordial. Let us ensure the vehicle we purchased would work for us. All in all,cI believe we got a fair deal.

THE COLONY, TX

Thomas H|2017 Chevrolet Corvette

Confirmed Service Customer

2/11/2026

VERY GOOD EXPERIENCE WORKING WITH TIM WILKINS TO COMPLETE REPAIRS AND SERVICE TO MY 2017 CORVETTE. YOURE ADDED CHARGE TO MY BILL TO INCLUDE MASTER CARD FEE SEEMED OVERKILL.

DENTON, TX

David T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/5/2026

Tom Clark staff was professional and pleasant to work with and provided straight forward and transparent information and would by future vehicle at Tom Clark

LAKE DALLAS, TX

Jimmy M|2020 Chevrolet Blazer

Confirmed Service Customer

2/19/2026

Jarrett is great to deal with.

PROVIDENCE VILLAGE, TX

Edward W|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/19/2026

Service is great.

AUBREY, TX

Larry J|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

2/20/2026

Great service

CORINTH, TX

Eric P|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/25/2026

Everyone was professional and my service was performed as scheduled. The customer is always treated with friendliness and courtesy. Always a pleasure.

DENTON, TX

Donna B|2025 Chevrolet Trax

Confirmed Service Customer

2/25/2026

At first I truly thought it was going great. Brandon came out to take care of my needs in a timely manner. My wait was about an hour. Then things started going downhill. I was called up to check out and the young lady said it was going to be $400. I told her “No, it won’t be, this car is still under warranty.” Her response was let me check with Brandon. She came back over and apologized and checked me out. I did not talk to anyone else or get an explanation of what with my car. I did receive a text from Brandon a little later. However, I was unable to respond at that time. I was going on a trip and was getting things finished. BTW, my appointment was on Friday 2/20/26 @ 9am. I left for my trip and the craziest thing happened, the check engine light came back on, the reverse backup beeping was not working, the noise in the car was still there. Very disappointing. I have had nothing but trouble from this dealership but thought maybe give them another chance. I would like to take my Trax to another dealership from now on.

DENTON, TX

Michael B|2023 Chevrolet Tahoe

Confirmed Service Customer

3/2/2026

Excellent service as always!

3/3/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Clark Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PONDER, TX

Jeffrey S|2003 Chevrolet Silverado 1500

Confirmed Service Customer

3/4/2026

Mike had amazing customer service

3/6/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

DENTON, TX

Jonathan L|2026 Chevrolet Trax

Confirmed Sales Customer

3/4/2026

Jacob was fantastic to work with from start to finish. Thank you for your service!

JACOB RICE

3/6/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

FORNEY, TX

Norman R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/9/2026

Samantha always ensures that my service needs for my truck is completed satisfactorily! She provides professional communication throughout the process!

DENTON, TX

Jacqueline M|2023 Chevrolet Equinox

Confirmed Service Customer

2/12/2026

Samantha was friendly and helpful.

DENTON, TX

Jackie E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2026

Was disappointed that the personal greeting from service advisor seams to be lost with the new technology that allows him to pull your information without leaving his booth so now up to you to go in and find your advisor

DALLAS, TX

Frederick H|2014 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/18/2026

GREAT SERVICE TECH !!!! Tim Wilkins The best & always updating throughout the process!!

ARGYLE, TX

Robert S|2015 Chevrolet Colorado

Confirmed Service Customer

2/22/2026

Service Advisor Jarrod Abel makes sure work is done with best quality and timely manor and keeps you informed.

KRUM, TX

Dugan B|2024 Chevrolet Tahoe

Confirmed Service Customer

2/23/2026

Everyone was very helpful in my needs.

AUBREY, TX

Kim C|2022 Chevrolet Traverse

Confirmed Service Customer

2/23/2026

Great service!!! I was done in 45 minutes. My only complaint was the 3% fee added onto my bill for using a credit card and I wasn’t told about it until after my card was ran. I would have used a different payment method.

CORINTH, TX

Philip N|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/27/2026

Quick service no issues

FORT WORTH, TX

Michael S|2020 Chevrolet Traverse

Confirmed Service Customer

3/4/2026

Brandon was professional. Upon checkout, my account had 15000+ points. I requested all points to be applied to the bill. 7100 were applied and now my account shows 0 points. Please explain and rectify. I have been a loyal customer to this dealer for many years, I had no problems with Mr. Woods dealership.

3/6/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DENTON, TX

Barron W|2021 Chevrolet Malibu

Confirmed Service Customer

3/4/2026

Everything went smoothly when I dropped off my car for repairs.

3/6/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

CELINA, TX

Wanita F|2026 Chevrolet Equinox

Confirmed Service Customer

3/9/2026

Greeting quickly and service was performed ahead of schedule

3/9/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

AUBREY, TX

Dennis H|2019 Chevrolet Equinox

Confirmed Service Customer

2/9/2026

Was met promptly when I entered the service area. My adviser kept me updated during the time and me vehicle was serviced quickly and efficiently

DENTON, TX

Nicholas M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/13/2026

Advisor did a great job.

ARGYLE, TX

Richard M|2022 Chevrolet Malibu

Confirmed Service Customer

2/18/2026

Came in with a wheel balance situation, and they corrected it, informed me of how it got that way, and alleviated future concerns going forward. Was in and out in a fair amount of time! Tim was great! Thank you

DENTON, TX

Noe R|2015 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/23/2026

Great service and excellent customer service Thanks to mike to schedule my appointments A great person to recommend

DENTON, TX

Jim K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/23/2026

Had an appointment for an oil change. Added on a rotate and balance. As always it was the work was done and truck was returned at the expected time. The service was excellent from the time I drove in to the time I drove off.

AUBREY, TX

James S|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

2/26/2026

It's not about the name on the sign, it's about the people that take care of you. Jarret Able has always been my #1 service technician. Kind, considerate, and polite at all times.

FLOWER MOUND, TX

Penny D|2026 Chevrolet Trax

Confirmed Sales Customer

3/3/2026

It was a very smooth process, everyone was very friendly.

PATRICK RICHARDSON

3/3/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

ROANOKE, TX

Juan G|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/3/2026

Son rapidos y hacen bn su trabajo

3/4/2026

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!

Business Response

DALLAS, TX

Julian R|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/6/2026

Good job an fast for my family.

3/7/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Clark Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENTON, TX

Gregory G|2024 Chevrolet Suburban 1500

Confirmed Service Customer

3/17/2026

You have had my truck for almost 8 months.. Service dept if great, Why can't you get it fixed or BUY it back?????

3/18/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

CORINTH, TX

Randy W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/21/2026

Great job Samantha was very informative and helpful

1/22/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

GAINESVILLE, TX

Peter M|2015 Chevrolet Equinox

Confirmed Service Customer

2/20/2026

Brandon checked us in quickly. Called about what service was needed and cost. Work was completed in time frame quoted. Check out was quick.

LANTANA, TX

Michael S|2018 Chevrolet Colorado

Confirmed Service Customer

2/20/2026

Always prompt and top-notch service

THE COLONY, TX

Arthuro R|2022 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/8/2026

Quick and easy

PHILLIP SURLES

3/9/2026

We appreciate your great feedback! It’s wonderful to know your experience was quick and easy. Thanks for sharing your thoughts, and we hope to assist you again in the future.

Business Response

MESQUITE, TX

Jason V|2019 Chevrolet Traverse

Confirmed Service Customer

3/8/2026

Dropped vehicle off without notice, found out what was wrong and fixed in a timely manner

3/9/2026

Thank you for the thoughtful review! We’re glad our team could quickly diagnose the issue and get your vehicle repaired in a timely manner, even with the unexpected drop-off. Your kind feedback is appreciated, and we’re here whenever you need us again.

Business Response

SHADY SHORES, TX

Christian J|2024 Chevrolet Colorado

Confirmed Service Customer

3/16/2026

Always easy to schedule and very efficient when it comes to getting the services done.

3/17/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LEWISVILLE, TX

Teresa B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/16/2026

My salesperson Jacob that I have been going to for my vehicle purchases has been nothing but awesome. Great customer service, very knowledgeable about the vehicles, tries to help in any way possible and definitely takes his time in answering any questions/concerns you may have. Goes over all features from your vehicle. I would definitely recommend JACOB to any family member/friends. If you looking to purchase a new vehicle definitely go see my friend salesperson JACOB.

JACOB RICE

3/17/2026

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

DENTON, TX

Courtney W|2026 Chevrolet Equinox

Confirmed Sales Customer

3/19/2026

The employees were very friendly and helpful!

WILLIAM CRAWFORD

3/19/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

DENTON, TX

Cathy R|2025 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

Oil change and tire rotation.

3/19/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

LEWISVILLE, TX

Kenneth B|2022 Chevrolet Tahoe

Confirmed Service Customer

1/20/2026

Called to schedule appointment, got a date and dropped off Tahoe with Brandon early 1/14/26. Vehicle was diagnosed with noise emanating from rear differential and was flushed twice. It was ready for pickup evening of 1/15/26. To date, 1/20/26, the noise issue seems to have been resolved. Brandon was pleasant and professional and the dealer has restored some lost confidence (under James Woods) for service.

1/22/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DENTON, TX

Cody D|2024 Chevrolet Tahoe

Confirmed Service Customer

2/19/2026

Great service from Edwin

KRUM, TX

Steven W|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/1/2026

Everyone was ultra friendly and very professional.

LITTLE ELM, TX

Tanya G|2026 Chevrolet Colorado

Confirmed Sales Customer

3/1/2026

Tristen is amazing! 🤩 I expressed interest in a truck on your lot, and from our first phone conversation he was incredibly helpful and personable. I genuinely enjoyed chatting with him. When I realized the truck didn’t have the technology package I was looking for, I was disappointed because I really liked working with Tristen. Without hesitation, he helped me find a vehicle nearby that did have the package I wanted. Instead of sending me elsewhere, he arranged to have the vehicle transferred so I could continue working with him. That meant a lot to me. Tristen is a huge asset to your company, and I would absolutely purchase a vehicle from him again. Highly, highly recommend!

SPRING BRANCH, TX

Justin R|2026 Chevrolet Colorado

Confirmed Sales Customer

3/1/2026

Duane and Juan were outstanding to work with. They took such good care of my family while they looked for our sons first truck

CORINTH, TX

Gary D|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/11/2026

I brought my Chevy Silverado into Tom Clark Service center for its first oil change. They got my service scheduled quickly and completed the service in a timely manner. The service tech Tim was very helpful and courteous. He answered a few questions I had about moving thru the dash displays and settings.

3/12/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

DENTON, TX

James N|2026 Chevrolet Tahoe

Confirmed Service Customer

3/20/2026

Jesse was wonderful to deal with and truly appreciated his support and even taking extra steps to get my recalls done while my car was there for the dent repair. He was awesome!!

3/21/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

LANTANA, TX

Jeffrey P|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/26/2026

Quick and effortless!

DUANE ASHFORD

3/27/2026

Thank you for your great feedback. We’re glad your experience was quick and effortless. We look forward to delivering the same convenience on your next visit.

Business Response

AUBREY, TX

Lloyd C|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/6/2026

Great customer service as always !!

GRAPEVINE, TX

Kimberly C|2024 Chevrolet Trailblazer

Confirmed Service Customer

2/16/2026

Edwin is wonderful and always takes care of me and my vehicle

SANGER, TX

John M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/20/2026

Great

DENTON, TX

Donald G|2022 Chevrolet Colorado

Confirmed Service Customer

2/24/2026

Great service

AUBREY, TX

Julio M|2024 Chevrolet Trax

Confirmed Service Customer

2/27/2026

Fast, and efficient, Edwin is a great advisor

LEWISVILLE, TX

Bhanu P|2025 Chevrolet Equinox EV

Confirmed Service Customer

3/11/2026

Easy and good. Shuttle service was big help

3/12/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

FRISCO, TX

Katherine S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/11/2026

Excellent experience. I used the Internet service and most of my requests were ready when I got there saving a great deal of time. Everyone was professional, friendly and helpful

PATRICK RICHARDSON

3/12/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

VALLEY VIEW, TX

Courtney C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/11/2026

Everything was great!

3/11/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CONROE, TX

Darryl D|2026 Chevrolet Colorado

Confirmed Sales Customer

3/11/2026

John Terry did an outstanding job on the locating my new truck and the whole sales process went smoothly!

JOHN TERRY

3/12/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!

Business Response

LAKE DALLAS, TX

Eric S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/19/2026

Great buying experience

TJ SMITH

3/20/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!

Business Response

AUBREY, TX

CALVIN C|2026 Chevrolet Trax

Confirmed Sales Customer

4/5/2026

Great customer service. Duane Ashford made the experience pleasurable. I really like the car.

DUANE D

4/8/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

DENTON, TX

Robert R|2025 Chevrolet Equinox

Confirmed Service Customer

3/17/2026

Service manager kept me well informed, recommended services and work done faster than expected

3/17/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

Charles K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/25/2026

Gavin was great!!!

3/26/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HIGHLAND VILLAGE, TX

Christy K|2025 Chevrolet Colorado

Confirmed Service Customer

3/25/2026

Apathetic , didn’t wash truck

3/26/2026

It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

FLOWER MOUND, TX

Mark H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/5/2026

Service rep Tim Wilkins is great your service tech got oil all over my valve covers and left a puddle of used oil in my splash pan and it leaked/ ran all over my drive way! Less than marginal performance from your tech “oil can Harry” Oil change always included tire rotation…did not receive but was sent a notice a day later I needed a tire rotation. Tech side seemed lack lack lustered and subpar experience. No car wash either. Is this the new “Carte Blanche” Tom Clark?

TIMOTHY WILKINS

4/9/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

AUBREY, TX

Dangelo H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/7/2026

Fast and efficient

MICHAEL BELEW

4/8/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

DENTON, TX

Michael J|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/7/2026

I came in for a transmission filter and fluid swap. Told me I’d be approximately a 5 hour job. Offered me a ride home and back to the dealership. Took the ride home. The porter was a great dude. Enjoyed his company. Returned to the dealership after I was called by the dealership. Car was ready. Ran great and wasn’t very expensive.

MICHAEL BELEW

4/8/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

JUSTIN, TX

Michael S|2025 Chevrolet Trax

Confirmed Service Customer

1/16/2026

Very polite and friendly employees

1/17/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

ARDMORE, OK

Kent T|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/16/2026

They said they would run the truck through the washer and they didn't, Not good

1/17/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DENTON, TX

Victor B|2022 Chevrolet Tahoe

Confirmed Service Customer

3/30/2026

Recently brought my Tahoe in to have a error diagnosed, and also to repair a previously repaired issue. The technician stated that the Aux heater hose was leaking, and I needed them to fix the windshield sprayer that was previously replaced by the location. I was very clear on the need to have my vehicle returned if the part was not available. And after coming up to the dealership to retrieve my car, I was told it was not drivable. I spoke with the site foreman who stated the vehicle would be ready on Monday by noon. The vehicle was not ready by noon, and had to ask them to have the vehicle ready for pickup that Monday afternoon. All services were not completed. I am now seeking to have the sprayer issue resolved at another location, even though the repair would have been free at Tom Clark. Lack of communication is a big deal in the service industry. And it failed in this service visit. I have been bringing my vehicles to James Wood for years with very few incidents. But it now seems that I need to seek better service else where. It's a shame...the dealer is literally a mile from my home. And don't get me started on the labor cost for the aux hose!

CORINTH, TX

Nathan B|2021 Chevrolet Blazer

Confirmed Service Customer

4/4/2026

The experience was very quick and easy and I appreciate how fast the shuttle experience was for me.

DENTON, TX

MELISA M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/6/2026

Joey and Michael made purchasing a new vehicle painless and easy.

MICHAEL M

4/8/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

CLEVELAND, TX

Raul Y|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/7/2026

They Get me in and do what they have to do every time I’ve been a customer for 35 years! With James Wood and now Tom Clark!

MICHAEL BELEW

4/10/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

NORTHLAKE, TX

Juan G|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/7/2026

Excelente me atendieron muy bien resolvieron mi falla q traia mi camioneta

EDWIN CHAN

4/10/2026

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!

Business Response

Dallas, TX

Kathy R|2021 Chevrolet Equinox

Confirmed Service Customer

2/11/2026

the service was quick and to my satisfaction. the personnel were very friendly.

DENTON, TX

Charles P|2021 Chevrolet Corvette

Confirmed Service Customer

2/23/2026

Service was prompt and everything was completed in the time stated when I dropped it off.

LAKEWOOD VILLAGE, TX

Randy W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2026

Great Job...

GAINESVILLE, TX

Nancy H|2026 Chevrolet Equinox

Confirmed Sales Customer

3/6/2026

We had a stress free experience with John Terry.He explained everything about the vehicle. He was so nice!! We felt like we were treated very well.

JOHN TERRY

3/7/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

PILOT POINT, TX

Kirt O|2023 Chevrolet Traverse

Confirmed Service Customer

3/23/2026

We purchased our vehicle from you with a good history. So we thought! After a few days it developed a noise. Y'all made it right and we thank you for that.

3/24/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CORINTH, TX

Michael E|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/31/2026

Everything went smoothly. Thanks Tim.

4/1/2026

We appreciate your thoughtful feedback. It is wonderful to hear everything went smoothly with Tim’s help, and we look forward to assisting you again.

Business Response

LAKEWOOD VILLAGE, TX

Lucas R|2026 Chevrolet Equinox

Confirmed Service Customer

3/31/2026

Was great, dropped it off with Brandon and he took care of everything.

3/31/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

Michael M|2022 Chevrolet Suburban

Confirmed Service Customer

4/4/2026

Oil change and transmission service completed, asked for belts to be looked at as they were making noise, left the car the whole day and when went to pick up car belts were still squeaking, and I was told they must not have seen thee note to look at it. Very frustrating when I ask for help and it was forgotten. I don’t have a lot of time to bring the car back

LANTANA, TX

Aaron R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/4/2026

Great customer service.

DENTON, TX

Lt B|2015 Chevrolet Corvette

Confirmed Service Customer

4/4/2026

Stopped in for an oil change while I waited and it was taken care of promptly.

DENTON, TX

ERIKA M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/12/2026

Jacob was very helpful and good at explaining our options for the truck we were trying to find.

JACOB J

4/14/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

DENTON, TX

Humza B|2023 Chevrolet Camaro

Confirmed Service Customer

3/27/2026

Quick easy efficient fair pricing and honest.

3/28/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AUBREY, TX

Elizabeth M|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

3/27/2026

Great

3/28/2026

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

LITTLE ELM, TX

Thomas T|2026 Chevrolet Colorado

Confirmed Sales Customer

3/27/2026

Sales staff was excellent. And the finance person was absolutely amazing. The best car buying experience ever!

CHRISTOPHER DOUGLAS

3/28/2026

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!

Business Response

FLOWER MOUND, TX

Scott E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/4/2026

Oil change.

AUBREY, TX

Randall M|2026 Chevrolet Equinox EV

Confirmed Sales Customer

4/4/2026

Easy, no Hassle experience. The car and paperwork was ready to go. Made my experience stress free.

MABANK, TX

Jeffrey J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/10/2026

Service was quicker than anticipated. It was faster than the service advisor estimated.

GAVYNN NORRIS

4/10/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

AUBREY, TX

Brandon S|2024 Chevrolet Silverado EV

Confirmed Service Customer

4/13/2026

Great Service as always!

BRANDON STOLP

4/15/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

CORINTH, TX

Kenneth W|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

4/14/2026

All was good

BRANDON ROEHL

4/16/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

LITTLE ELM, TX

James F|2023 Chevrolet Equinox

Confirmed Service Customer

4/14/2026

Work was complete on time and to my satisfaction. I was surprised to see a 3% surcharge for paying by credit card. The cashier should have warned me about it

BRANDON ROEHL

4/16/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DENTON, TX

Frances C|2026 Chevrolet Equinox

Confirmed Service Customer

4/16/2026

Excellent service.

EDWIN CHAN

4/21/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

Aubrey, TX

Keith C|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/12/2026

Michel Woods is very personable and very knowledgeable. He works very hard to find exactly what you want. No hassles, no back and forth… just straight forward selling. Nice!

MICHEL WOODS

3/13/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

AUBREY, TX

Thomas B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/27/2026

Good with the exception of your complimentary car ride service overlooking my name on the list resulting in a ~50 min wait.

3/28/2026

Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If there's anything further we can do for you, we are happy to help!

Business Response

AUBREY, TX

Keith H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/27/2026

Communication throughout was awesome, I never had to call- they called me with every update. They did a fantastic job with the repair and working with the insurance company.

3/28/2026

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

CORINTH, TX

Antonio R|2016 Chevrolet Cruze

Confirmed Service Customer

4/11/2026

Everything went smoothly and my car looks great

RANDY FELDER

4/14/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

BRIAN B|2026 Chevrolet Traverse

Confirmed Sales Customer

4/11/2026

Everyone at the dealership was great

ANIBAL A

4/14/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

SHERMAN, TX

EARL R|2026 Chevrolet Trax

Confirmed Sales Customer

4/13/2026

Excellent

MATTHEW M

4/15/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

DENTON, TX

PATRICIA F|2025 Chevrolet Blazer

Confirmed Sales Customer

4/15/2026

Excellent experience

JACOB J

4/20/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

SANGER, TX

RUSSEL C|2026 Chevrolet Traverse

Confirmed Sales Customer

4/15/2026

Great people

CHRISTIAN C

4/20/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

ODESSA, TX

LYNN F|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/17/2026

Jagger McCarty was so pleasant to work with, offered me a fair price for my trade and did not waste hours of my time. He is a 10!

JAGGER J

4/21/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

ALVORD, TX

Jaime H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/30/2026

Great work great price

AUBREY, TX

Joseph M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/17/2026

This is not the first time I have bought a truck here but I will say it's Been the best experience so far. Mike in service is the best. Always friendly feels like I have known him for years. Dwyane Ashford really took care of me when I was buying the truck. My experience before this was not great, but I am glad that Dwyane talked me into giving him a chance.

MICHAEL BELEW

4/22/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

LAKE DALLAS, TX

Cheryl D|2022 Chevrolet Equinox

Confirmed Service Customer

4/17/2026

Everything went smoothly and recall replaced (fuel pump)

BRANDON ROEHL

4/22/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

Timothy R|2025 Chevrolet Equinox

Confirmed Service Customer

4/17/2026

Good service

EDWIN CHAN

4/22/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

FLOWER MOUND, TX

Enrique E|2025 Chevrolet Traverse

Confirmed Service Customer

4/20/2026

Well taken care of Speedy service

EDWIN CHAN

4/22/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

THE COLONY, TX

Michael K|2020 Chevrolet Trax

Confirmed Service Customer

4/22/2026

Your service department did a outstanding job!! Your sells department is a different story. I was supposed to just bring my vehicle in for repairs and instead I get not 1 but 2 sells people building me up to trade in vehicle only to get rejected and basically halt my vehicle repair 2 days , lose work, and not get vehicle. Next time just let me fix my vehicle without releasing you sells department on me as if im fresh pickings for your trade in attempts.

DENTON, TX

Donna F|2019 Chevrolet Equinox

Confirmed Service Customer

4/22/2026

I have responded to two previous surveys regarding my experience. I'm am very pleased with the changes new ownership has made. I was hesitant to come in again for service after my last two experiences. Last week totally changed my mind. Fantastic service. Edwin was great answering all my questions and listening to my concerns. The desk staff as well, answered a question I had. Keep up the great service and I will be happy to keep coming back. Thank you,Tom Clark

DENTON, TX

Joshua R|2021 Chevrolet Traverse

Confirmed Service Customer

4/22/2026

Would have been better if you actually had loaner cars available. Especially when we drop it off on a Friday. Had to work around having one car for Monday.

FRISCO, TX

Weldon D|2019 Chevrolet 3500HD Silverado

Confirmed Service Customer

4/15/2026

The body shop did a great job

KYLE ELLIOTT

4/20/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

Patrick S|2021 Chevrolet Equinox

Confirmed Service Customer

4/15/2026

all good

BRANDON ROEHL

4/20/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

John H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/20/2026

Great service!

MARIA ZAMARRIPA

4/22/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

DANIAL L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/22/2026

I was able to choose the truck I wanted from looking at your inventory online, and then worked with TJ to make a deal before arriving at the dealer. Once I arrived I was in and out within a little over 1 hour thanks to TJ and Juan's ability to streamline the car buying experience. I have bought from James Wood in the past, and I see the same experience I enjoyed then carried forward under new ownership of Tom Clark. I will definitely continue to be a future customer at this dealer.

WISTER, OK

VAMSI A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/26/2026

Right from entering to the showroom to selecting the car testdriving it finalizing the deal finalizing deal financing it everything was so seamless

NORTHLAKE, TX

BRYAN M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/26/2026

DeeAnn and the team were great to work with. This was our 10th vehicle purchased at the dealership. They always make the process smooth and easy.

ARGYLE, TX

ANNETTE N|2026 Chevrolet Equinox

Confirmed Sales Customer

4/29/2026

Loved your dealership. You all have the nicest people & so professional & kind. We felt like we were somebody and treated with the utmost respect. Jon our salesperson was Awesome. The dealership is Beautiful & very clean.

JOHN J

5/1/2026

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Tom Clark Chevrolet and we hope to see you again soon!

Business Response

HASLET, TX

Frederick R|2014 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/29/2026

GREAT SERVICE AGENT TIM WILKINS!!!!

TIMOTHY WILKINS

5/1/2026

Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!

Business Response

ARGYLE, TX

Denise M|2022 Chevrolet Traverse

Confirmed Service Customer

5/21/2026

It was great experience taking my car in for service. The wait was not long and the staff was friendly and professional.

DOUBLE OAK, TX

Kaitlynn H|2025 Chevrolet Trax

Confirmed Service Customer

3/30/2026

This dealership is great! Gavynn is amazing and always friendly.

DENTON, TX

Theodore P|2012 Chevrolet 3500 Silverado

Confirmed Service Customer

4/16/2026

Great Service especially Service Rep Tim Wilkins.

TIMOTHY WILKINS

4/21/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

LEWISVILLE, TX

Grace A|2024 Chevrolet Blazer

Confirmed Service Customer

4/20/2026

I’ve never had to pay for anything. Had and oil and tire rotation. I had 24k points and was charged 10k PLUS $10.75 out of pocket. Huffines never made me pay out of pocket when I have points to use.

MICHAEL BELEW

4/22/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CROSS ROADS, TX

Theresa L|2022 Chevrolet Equinox

Confirmed Service Customer

4/30/2026

Was great with the exception of paying a surcharge for a credit card payment. That’s ridiculous. Everyone doesn’t carrying around load of cash to pay an auto repair. I should not have been charged this .

JESUS SALAZAR

5/1/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CORINTH, TX

Terry L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/30/2026

2025 Silverado custom battery went dead. I haven’t had it but eight months had to have battery replaced under warranty. They did a great job thank you.

GAVYNN NORRIS

5/1/2026

Thank you for sharing your experience. We’re glad your warranty repair was handled smoothly and effectively, and we look forward to continuing to support your vehicle needs.

Business Response

ARGYLE, TX

KYLE A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/30/2026

It was an awesome experience. Me and my grandson walked the Chevy Truck lot looking at the Silverados, he liked the Blue one and Duane made sure it would work for what I was looking for. Once I decided to buy the truck, Duane introduced me to Juan and he got all the paperwork completed. My Experience at Tom Clark Chevrolet was absolutely outstanding and I will recommend it to anyone shopping for a new vehicle! Kyle

DUANE D

5/1/2026

Your enthusiastic and heartfelt feedback is truly valued. We’re delighted your experience was smooth, enjoyable, and memorable for you and your grandson, and we look forward to helping you again down the road.

Business Response

ARGYLE, TX

Sergio G|2021 Chevrolet Tahoe

Confirmed Service Customer

5/22/2026

Service was good But truck was ready and it took a lot of time to bring it to me after it was done over an hour

MICHAEL BELEW

5/23/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LITTLE ELM, TX

Richard D|2022 Chevrolet Spark

Confirmed Service Customer

4/8/2026

I received an email from Tom Clark notifying me that our Chevy Spark was due for an oil change. The email allowed me to schedule an appointment for service, which was really convenient. Tim, our service advisor, was courteous and professional. In addition to an oil change, we wanted our transmission serviced. Since parts wouldn't be available for a week to take care of this, Tim was able to return our vehicle until the parts arrive. which was great. Paying our invoice and applying our GM points, was the easiest it's ever been. Thanks for the great job!

TIMOTHY WILKINS

4/10/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

Greg T|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2026

I don't think there is a service advisor as good as Mike Belieu. He's a huge reason; I continue to come back. Trustworthy and honest!!!

MICHAEL BELEW

4/10/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

SHADY SHORES, TX

Maria G|2024 Chevrolet Equinox

Confirmed Service Customer

4/23/2026

Great service!

EDWIN CHAN

4/25/2026

Thank you for your great feedback. We are glad you received excellent service and look forward to assisting you again soon.

Business Response

DENTON, TX

Curtis L|2024 Chevrolet Corvette Z06

Confirmed Service Customer

5/1/2026

As usual all service items fixed in a shorter time period than expected. Great Service!!!

GAVYNN NORRIS

5/1/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

BRADY, TX

Michael F|2022 Chevrolet Colorado

Confirmed Service Customer

5/1/2026

Always great service and response.

DENTON, TX

ALIS W|2026 Chevrolet Tahoe

Confirmed Sales Customer

5/23/2026

We had stopped by to look at the Cypress Gray Tahoe. I really liked the RST in that color. I let Duane and Juan know that I wanted it but was in no rush. We stopped by at 4:45 on Saturday and told them we would talk to them Monday. They emailed the application link, we filled it out. They called us Monday and we talked about our options. We signed Monday afternoon and picked it up Tuesday!

DUANE D

5/25/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DENTON, TX

APRIL W|2026 Chevrolet Trax

Confirmed Sales Customer

5/25/2026

My experience at Tom Clark was amazing. My sales person TJ and finance guy Juan went above and beyond. They made my purchase quick and easy without all the hassle. Thank you guys so much.

TJ T

5/27/2026

Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

OAK POINT, TX

Michael D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/9/2026

Fantastic, thank you!

JARRETT ABEL

4/10/2026

We truly appreciate your enthusiastic feedback. It is wonderful to know you had a fantastic experience with us. We look forward to welcoming you back again soon.

Business Response

LEWISVILLE, TX

Thomas M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/9/2026

Friendly. professional

KEVIN HABA

4/10/2026

Thank you for your kind words. We are pleased to know you found our team both friendly and professional. We look forward to serving you again soon.

Business Response

DENTON, TX

Danny S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/27/2026

Pulled up in bay a young man said my advisor would be out shortly. 12 minutes later another advisor came out when he saw me getting mad. I feel that there were 6 advisors setting there someone should have come out sooner.

MARIA ZAMARRIPA

5/29/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DENTON, TX

Jonathan L|2023 Chevrolet Blazer

Confirmed Service Customer

5/27/2026

N/A

EDWIN CHAN

5/29/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

SANGER, TX

Craig B|2025 Chevrolet Traverse

Confirmed Service Customer

5/28/2026

Every time I bring in the car for an oil change and tire rotation, the TPMS Light goes on. I have reset it multiple times and also did an update since then. It is frustrating that bringing my car in for service causes me more aggravation.

BRANDON ROEHL

5/29/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

NORTHLAKE, TX

CRYSTAL R|2026 Chevrolet Equinox

Confirmed Sales Customer

5/29/2026

Tristan was great - he listened to my needs, asked questions when clarification was needed, and was not the stereotypical pushy sales person.

TRISTEN T

5/31/2026

Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

WEATHERFORD, TX

ALEXANDRE A|2027 Chevrolet Bolt

Confirmed Sales Customer

6/1/2026

Great support from Patrick.

PATRICK P

6/3/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

DENTON, TX

JUAN P|2026 Chevrolet Trax

Confirmed Sales Customer

6/5/2026

Everyone is super friendly, professional, helpful and make you feel at home. All my questions were answered and I never felt under pressure!

PATRICK P

6/6/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DENTON, TX

Diane M|2024 Chevrolet Equinox

Confirmed Service Customer

4/18/2026

The people that serviced my car were personable and professional. I was pleased with the service I received. Diane M.

GAVYNN NORRIS

4/19/2026

Warm and appreciative feedback like this is wonderful to receive. We are glad the team provided personable and professional service throughout the visit. It was a pleasure serving you and we hope to see you again.

Business Response

DENTON, TX

Deborah L|2024 Chevrolet Trailblazer

Confirmed Service Customer

5/27/2026

I arrived, they checked me in. Told me it would be over an hour. The car was ready before that.

GAVYNN NORRIS

5/29/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

DENTON, TX

KELSEA C|2026 Chevrolet Equinox

Confirmed Sales Customer

6/4/2026

Duane Ashford was very helpful, is he was very patient and answered all our questions.

DUANE D

6/6/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

AUBREY, TX

Bill P|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2026

Works was done correctly, and vehicle delivered as promised.

BRANDON ROEHL

6/6/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

LAKEWOOD VILLAGE, TX

Stuart B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/8/2026

Very professional

BRANDON ROEHL

6/10/2026

We're glad to hear you found our staff was very professional! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENTON, TX

Heath H|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/8/2026

Jarret Abel took care of me once again. Got me in and out as soon as possible. Thanks again for the great service.

JARRETT ABEL

6/10/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ARGYLE, TX

Karen W|2014 Chevrolet Camaro

Confirmed Service Customer

6/10/2026

Absolutely blessed to receive a $100 discount to use toward my air conditioner repair and on top of that while checking out I also received a bonus of a free windshield replacement. I am thrilled and grateful for the excellent service I receive at Tom Clark Chevrolet. My service Tech, Jarrod, works hard to keep my business. Thank you again!

JARRETT ABEL

6/12/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

JUSTIN, TX

Charles M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/26/2026

Fast and friendly. The techs documented their work nicely via video.

MARIA ZAMARRIPA

5/27/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LEWISVILLE, TX

Margarita R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2026

very quick and very communicative!

AUBREY, TX

JANIS D|2026 Chevrolet Equinox

Confirmed Sales Customer

6/3/2026

We had a great experience. It was better than expected

ARGYLE, TX

DANNY P|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

6/3/2026

It was a great experience! Will, Christian and Juan are real professionals and made the buying experience pleasant! I expect future vehicle service and maintenance visits will be great as well.

DENTON, TX

Scott E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/8/2026

Great customer service. I will definitely keep bringing my vehicle here for maintenance.

BRANDON ROEHL

6/10/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SANGER, TX

ANGELA L|2026 Chevrolet Equinox

Confirmed Sales Customer

6/8/2026

Jacob was incredible. Got me right in and out in just a few hours.

JACOB J

6/10/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENTON, TX

Eric F|2024 Chevrolet Corvette Z06

Confirmed Service Customer

6/10/2026

Service Advisor, Mike, was truly a pleasant and thorough professional.

MICHAEL BELEW

6/12/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FLOWER MOUND, TX

Corina R|2026 Chevrolet Equinox

Confirmed Service Customer

6/11/2026

We had a great experience getting our car serviced. We were in and out in no time. Maria, our service consultant, was friendly, professional, and stayed on top of everything throughout the process. Her exceptional customer service made the experience smooth and stress-free. We truly appreciate the excellent care we received and will definitely be back again. Highly recommend!

MARIA ZAMARRIPA

6/13/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

DENTON, TX

Jeffrey D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/26/2026

Gavynn always takes good care of me treats me like family keeps me updated while I am there and checks up on me after each visit

GAVYNN NORRIS

5/27/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LITTLE ELM, TX

Larry C|2026 Chevrolet Colorado

Confirmed Service Customer

5/29/2026

Exceeded expectations.

BRANDON ROEHL

5/31/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

DENTON, TX

Linda L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/29/2026

We ha d our Silverado oil changed and were extremely pleased with the service and helpful attitude with all the staff and members of the dealership.

EDWIN CHAN

5/31/2026

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

SHADY SHORES, TX

Luis U|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/2/2026

Great service and communication throughout the

BRANDON ROEHL

6/3/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

AUBREY, TX

Paul B|2018 Chevrolet Bolt EV

Confirmed Service Customer

6/8/2026

Always easy to work with. Clear details of what is needed and the cost. They’ll also be real about repairs stating which are truly necessary and what can wait.

BRANDON ROEHL

6/10/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CORINTH, TX

Jeffrey D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/15/2026

Very good and quick service. Nice folks.

BRANDON ROEHL

6/17/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DENTON, TX

Matthew J|2026 Chevrolet Tahoe

Confirmed Service Customer

6/15/2026

Service Team (Maria) was great. Only issue was how long the service took - two hours for an oil change and tire rotation was a bit long. Understand appointment was on a Saturday which may be busier. Thanks.

MARIA ZAMARRIPA

6/17/2026

Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PLANO, TX

Hannah G|2026 Chevrolet Equinox EV

Confirmed Service Customer

6/16/2026

Jarrett was kind and took care of me and my car!

JARRETT ABEL

6/18/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENTON, TX

Tracy R|2022 Chevrolet Spark

Confirmed Service Customer

4/25/2026

I have been a customer with this dealership for about 4 years. I have had impeccable service for many years. I purchased my automotive from James Wood Chevrolet in 2022. I know the service I have received so far. I hope Tom Clark Chevrolet will meet the same quality of service or better than their predecessor. Mr. Gavyn Norris and other service providers has always demonstrated a professional atmosphere and quality customer service. I look forward with improving the quality of service, that I have received in the past. I know Tom Clark can reach this same goal of precise diagnostic of service, technical precision, professional customer service and development. I look forward with me remaining a part of the General Motors family.

GAVYNN NORRIS

4/26/2026

Thank you for your incredibly thoughtful and detailed feedback! We truly appreciate your loyalty over the years and are grateful for your kind recognition of Gavyn and the team’s professionalism and dedication. We look forward to continuing to meet and exceed your expectations while keeping you part of the GM family.

Business Response

FORT WORTH, TX

Donna F|2019 Chevrolet Equinox

Confirmed Service Customer

6/4/2026

Since the dealership has changed to Tom Clark and I've been there for service a few times I have nothing but good to say about the changes everybody has good customer service skills my advisor Edwin Chan is amazing he pays attention to what I'm saying and follows through and keeps me posted throughout my service keep up the good work

DENTON, TX

WILFREDO R|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/14/2026

I had an excellent experience at Tom Clark Chevrolet. Duane, was amazing, professional, knowledgeable, and made the entire process smooth and stress-free. Juan in Finance was also great to work with. He explain everything clearly, answered all of our questions, and made us feel comfortable throughout the finance process. Both provide outstanding customer service, and I highly recommend asking for Duane. If you're shopping for a vehicle. Thank you for a great experience. Sincerely, Willy

DUANE D

6/16/2026

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

IRVING, TX

James K|2025 Chevrolet Tahoe

Confirmed Service Customer

6/15/2026

Great work

MARIA ZAMARRIPA

6/17/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

DENTON, TX

STEVEN N|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/17/2026

great communication, easy to deal with

PATRICK P

6/18/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

SHREVEPORT, LA

Matt A|2016 Chevrolet Suburban

Confirmed Service Customer

6/17/2026

N/A

MICHAEL BELEW

6/18/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CORINTH, TX

THOMAS R|2026 Chevrolet Colorado

Confirmed Sales Customer

6/3/2026

Rossie, Shellie and Tom were very polite and took care of all of our needs. They went above and beyond to make sure everything went smoothly and to our satisfaction.

ROSSIE R

6/5/2026

Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ARGYLE, TX

Theodore P|2012 Chevrolet 3500 Silverado

Confirmed Service Customer

6/3/2026

Each visit to Tom Clark Chevrolet reinforces my confidence with Tim Wilkins and the rest of the service department.

TIMOTHY WILKINS

6/5/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

LEWISVILLE, TX

EZEQUIEL D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/18/2026

Very helpful, willing to explain and find solutions to situations. They helped me find what I came looking for and make it work for both parties.

THOMAS T

6/18/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

CORINTH, TX

Cynthia E|2025 Chevrolet Trax

Confirmed Service Customer

6/18/2026

I requested Jarrett to help me with the service needed for my car because he makes me feel like a valued customer. He is genuinely a nice, respectful young man and I trust him completely. My car was in and out in no time and he kept me informed the entire time.

JARRETT ABEL

6/20/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DENTON, TX

Deborah M|2022 Chevrolet Equinox

Confirmed Service Customer

6/21/2026

Great

JARRETT ABEL

6/23/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

OAK POINT, TX

Lee D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/23/2026

Service was fast and fixed the issue The only problem was the service advisor that was assigned to this ticket was off that day

MICHAEL BELEW

6/24/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

KELLER, TX

Wilbur M|2024 Chevrolet Suburban 1500

Confirmed Service Customer

7/1/2026

Michael B is the best. Upon arrival, he listens to what the problem is and explains what they are going to do to get it fixed. He is always up front with us and provides details of the dealership actions. He communicates very well with us and tells us each time he calls where we are what when to expect our vehicle to be ready.

MICHAEL BELEW

7/2/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

SANGER, TX

Mr. M|2023 Chevrolet Equinox

Confirmed Service Customer

5/22/2026

Great

GAVYNN NORRIS

5/23/2026

Thank you for the great review. Your support means a lot to our team, and we look forward to assisting you again in the future!

Business Response

JUSTIN, TX

James D|2020 Chevrolet Corvette

Confirmed Service Customer

6/18/2026

Quick service with fast turnaround. Friendly, helpful service staff.

MARIA ZAMARRIPA

6/18/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

DENTON, TX

Elizabeth A|2025 Chevrolet Trax

Confirmed Service Customer

6/18/2026

Gavin was great and the shuttle service was quick and courteous

GAVYNN NORRIS

6/19/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DENTON, TX

Micah B|2017 Chevrolet Traverse

Confirmed Service Customer

6/20/2026

Though its stressful having car repairs especially with the high costs but I really appreciate Edwin. His customer service skills are top tier and we really appreciate his throughness and communication.

EDWIN CHAN

6/21/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

AUBREY, TX

Jeffrey D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/23/2026

Very nice folks. Very quick service. Easy to work with

BRANDON ROEHL

6/24/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

DENTON, TX

JENNIFER P|2026 Chevrolet Trax

Confirmed Sales Customer

6/29/2026

John Terry is great to work with we drove from Allen to Denton because his service is straight to the point without any back/forth nonsense we've experienced at dealerships closer to our house. This is the 3rd car we have bought with him and Juan and we will be back this time next year to buy another vehicle with them. Thanks for the great experience!

JOHN J

6/30/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!

Business Response

ALLEN, TX

ERIC A|2026 Chevrolet Equinox

Confirmed Sales Customer

6/29/2026

Great customer service. will do business again.

CHRISTIAN C

6/30/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!

Business Response

DENTON, TX

Scott E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/2/2026

Brandon did a great job coordinating my schedule for getting my truck serviced and repaired.

BRANDON ROEHL

7/3/2026

Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!

Business Response

SANGER, TX

Jack B|2004 Chevrolet Tahoe

Confirmed Service Customer

4/10/2026

Everyone at Tom Clark Chevrolet was very polite and professional when I took my 2004 Tahoe in for service. I was surprised and pleased with the shuttle service which provided personalized and prompt transportation for me while my vehicle was being fixed. My service associate, Gavin, was very professional and explained in detail what checked out ok on my vehicle and what needed fixing along with cost and time estimates. I was especially struck by the gracious help I received when redeeming my GM Credit Card points. The young lady who was handling my payment and her supervisor (sorry I don't remember their names) went out of there way to find and apply my reward points for which I am very grateful. Thanks again for you service and courteous help. Jack Butler

GAVYNN NORRIS

4/14/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

DENTON, TX

Robert H|2024 Chevrolet Equinox

Confirmed Service Customer

6/18/2026

very quick and efficient

GAVYNN NORRIS

6/19/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LITTLE ELM, TX

Jesus M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/27/2026

My advisor Edwin was super helpful and informative. Took time to explain repairs needed.

EDWIN CHAN

6/28/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

DENTON, TX

JEFFREY F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/2/2026

My recent purchase of a new truck from Tom Clark Chevrolet in Denton exceeded all of my expectations. From beginning to end, the entire experience was pleasant, seamless, efficient, and refreshingly low pressure. A special thank you goes to **John Terry** in Sales. John was extremely knowledgeable, friendly, and professional throughout the entire process. He took the time to understand exactly what I was looking for, answered every question thoroughly, and never made me feel pressured. His honesty, patience, and commitment to providing exceptional customer service made purchasing my new truck an enjoyable experience. I also want to recognize **Juan Olivares** in Finance for making the financing process equally outstanding. Juan was professional, efficient, and transparent while explaining every step of the paperwork and financing options. He made what is often the most stressful part of buying a vehicle simple, straightforward, and easy to understand. Together, John and Juan created a dealership experience that was truly first class. Their professionalism, knowledge, friendly attitudes, and customer-focused approach are exactly what every dealership should strive for. I drove away completely satisfied with both my new truck and the outstanding service I received. I would highly recommend Tom Clark Chevrolet to anyone looking for an honest, knowledgeable, and enjoyable vehicle-buying experience. Thank you, John Terry and Juan Olivares, for making this one of the best dealership experiences I've ever had.

JOHN J

7/3/2026

We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!

Business Response

DENTON, TX

Martin B|2022 Chevrolet Tahoe

Confirmed Service Customer

6/12/2026

I experienced the best customer service! I always feel welcomed and the follow ups are always very detailed.

EDWIN CHAN

6/14/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Clark Chevrolet. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

Jacob A|2015 Chevrolet Cruze

Confirmed Service Customer

6/17/2026

Brandon was very prompt and professional!

BRANDON ROEHL

6/17/2026

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

JUSTIN, TX

Kelliye E|2026 Chevrolet Traverse

Confirmed Service Customer

6/19/2026

Greeted promptly with a smile. Answered all my questions. Was given a time it may take for the service and it was spot on. Brandon is a wonderful service advisor. I appreciate the care I was given.

BRANDON ROEHL

6/21/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PONDER, TX

Frederick R|2014 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/22/2026

Great service rep & quickly serviced

ARGYLE, TX

John E|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

6/24/2026

Jarrett Able always lets me know when services are complete and if any concerns arise The best service

JARRETT ABEL

6/25/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENTON, TX

1809 K|2024 Chevrolet Tahoe

Confirmed Service Customer

6/25/2026

it was good

JARRETT ABEL

6/27/2026

Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.

Business Response

LAKE DALLAS, TX

CHARLOTTE P|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/2/2026

My experience with the dealership was awesome from start to fnish

TRISTEN T

7/3/2026

Thank you for the great review! We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!

Karen A|2020 Chevrolet Equinox

Confirmed Service Customer

7/7/2026

Great friendly staff.

MICHAEL BELEW

7/7/2026

Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

DENTON, TX

Scott T|2017 Chevrolet Camaro

Confirmed Service Customer

7/8/2026

When I arrived for my 7:30 appointment I was not on the list as having an appointment and could not recall who I talked to. However, the service department got me in and completed all the work in time as discussed with no delay.

BRANDON ROEHL

7/10/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LANTANA, TX

Brett A|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/12/2026

Great service. Tim provided me with updates and recommended service. Was in and out within a reasonable amount of time. I did not have an appointment and expected a wait.

TIMOTHY WILKINS

6/14/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CORINTH, TX

SANDRA W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/12/2026

TJ was very professional

TJ T

6/14/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEWARK, TX

Brian M|2026 Chevrolet Traverse

Confirmed Service Customer

7/1/2026

Great experience

TIMOTHY WILKINS

7/2/2026

Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHERMAN, TX

Larry M|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/1/2026

Gavynn and service department staff were excellent! Customer Lounge is comfortable and coffee is GREAT!

GAVYNN NORRIS

7/2/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Edward M|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/3/2026

Great service everything was fantastic

MARIA ZAMARRIPA

7/4/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

LITTLE ELM, TX

DEBRA W|2026 Chevrolet Traverse

Confirmed Sales Customer

7/8/2026

Everyone was very friendly - Mike Cruse was great and helped us through the buying process and was very thorough in explaining the features of the Traverse we were looking at - process was pretty straightforward and quick - Juan was very helpful during the paperwork, and got us through that process quickly - we would definitely buy again here and would definitely ask for Mike again ! Thanks

MICHAEL M

7/9/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

HIGHLAND VLG, TX

Michel D|2023 Chevrolet Camaro

Confirmed Service Customer

7/1/2026

Outstanding service and friendly staff.

GAVYNN NORRIS

7/2/2026

We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!

Business Response

CORINTH, TX

Donald C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/1/2026

Tim was great as always

TIMOTHY WILKINS

7/2/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

ARGYLE, TX

BILLY B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2026

Very polite and helpful info

DUANE D

7/4/2026

Hi, thank you for taking the time to leave a review for us at Tom Clark Chevrolet. We're looking forward to your next visit!

Business Response

DENTON, TX

Albert J|2021 Chevrolet Colorado

Confirmed Service Customer

6/17/2026

I dropped the truck off and my service advisor (Tim Wilkins) kept me advised on what was going on.

TIMOTHY WILKINS

6/18/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

SANGER, TX

JOHN K|2026 Chevrolet Colorado

Confirmed Sales Customer

6/19/2026

Christian's communication and effort was excellent. Would gladly work with him again. Juan handled the business portion of the transaction seamlessly. Great overall experience.

CHRISTIAN C

6/21/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DENTON, TX

Stacy S|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/19/2026

Quick oil change

EDWIN CHAN

6/21/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

JUSTIN, TX

PATRICIA B|2026 Chevrolet Trax

Confirmed Sales Customer

6/29/2026

They were so Friendly.

MICHAEL M

7/1/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

DENTON, TX

Robert D|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/23/2026

Excellent customer service every time

EDWIN CHAN

6/24/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DENTON, TX

John S|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/26/2026

Great job

EDWIN CHAN

6/27/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

CORINTH, TX

ERICA S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/26/2026

It was pretty smooth. Tristen Woods was very helpful in quickly responding to my emails before coming in to the dealership. We will work with him again

TRISTEN T

6/28/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

PONDER, TX

BEN D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2026

I know them from many trade ins. They are good

JOHN J

7/4/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tom Clark Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RICHARDSON, TX

CHELCIE B|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

7/5/2026

Great service and fast

JAGGER J

7/6/2026

Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.

Business Response

HASLET, TX

Kent A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/5/2026

I looked up how GM wraps there wires under the hood. They wrap the wiering with soy. And those squirrels.just love that crap. I am buying a new truck and it won’t be a Chevy and it won’t be from tc auto park.

MARIA ZAMARRIPA

7/6/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DENTON, TX

Robert E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/5/2026

I was impressed with the service that I received as a first time chevy truck buyer. Edwin was a very good Service consultant and took care of my visit with truck computer issue problem. Thanks you Edwin....Robert

EDWIN CHAN

7/6/2026

Confidence is everything when it comes to vehicle service, and we’re thrilled we earned yours! Your review brought a big smile to our faces. Give us a shout the next time we can help you with your automotive needs.

Business Response

JUSTIN, TX

JONATHAN S|2026 Chevrolet Colorado

Confirmed Sales Customer

7/9/2026

Best vehicle buying experience I’ve ever had! Tom Clark Chevrolet made the entire process easy, stress-free, and enjoyable. Michael Cruse was hands down one of the best sales professionals I’ve ever worked with. He was honest, knowledgeable, patient, and truly cared about making sure I found the right truck. There was never any pressure, just outstanding customer service from start to finish. I highly recommend both Michael Cruse and Tom Clark Chevrolet to anyone looking for an exceptional car-buying experience!

AUBREY, TX

DONNA B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/12/2026

Amazing experience. Duane was very helpful. We did not feel pressured.

DUANE D

6/14/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LEWISVILLE, TX

Janice G|2022 Chevrolet Equinox

Confirmed Service Customer

6/26/2026

All great!

MARIA ZAMARRIPA

6/28/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DENTON, TX

Linda M|2016 Chevrolet Equinox

Confirmed Service Customer

7/3/2026

The customer service with Tim Wilkins is top notch. He has been my customer service consultant now for 3+ years. He always takes time to chat with me, and that kind of caring means a lot to me when I need my Equinox serviced.

TIMOTHY WILKINS

7/5/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

CORINTH, TX

Carmen L|2024 Chevrolet Trax

Confirmed Service Customer

7/8/2026

In and out in a timely manner and Jarrett is very knowledgeable of his job and very courteous

JARRETT ABEL

7/9/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DENTON, TX